Fred Perry Reviews 

This people has no clue and are useless. Item never shipped and they are unable to address my enquiries to get my money back.

Hallo an Alle

trage schon seit Jahren Fred Perry und habe kürzlich dort zwei mal eine größere Bestellung gemacht. Alles kam genauso wie bestellt in beiden Fällen. Qualität Top. Schnelle Lieferung. Kann man empfehlen.

Gruß Jan

Trainers are really poor workmanship looks like they were made in an Indian sweatshop. Going downhill fast this brand, stay clear.

Ordered a polo from Fred Perry site, washed and dried as instructed, shrunk. Emailed them, not interested said it was a “special” cotton that needs TLC and said to try and reshape it. Not gonna “reshape” a polo to two sizers bigger are you. Wonder if they can reshape my wife’s A1 into A6?
It’s a completely different size that now fits my 12 year old son. I phoned them a dozen times, no one there.
My advice to anyone is if you don’t mind spending good money on a polo to wear once buy a Fred Perry polo.

Produkte für über 400€ zurückgeschickt und nur 100€ gut geschrieben bekommen. Der Support behauptet meine Retoure sei unvollständig gewesen. Völliger Blödsinn ich habe alles fotografiert und kann belegen, dass alles im Paket war. Das scheint denen jedoch nicht zu reichen und ich bekomme lediglich die Antwort (nach fast 6 Monaten) sie könnten mir nicht weiterhelfen...

I ordered a jacket from Fred Perry on the 26th December 2021. It has still not arrived on the 18th January 2022 with various excuses made. The response from both Fred Perry and Hermes has been shocking.

Update - Fred Perry have now sorted a refund - many thanks Max

Seit Jahren Kunde, nie ein Problem.
Die Qualität ist stets super

Ordered a t shirt in august with a two day delivery received it today 23 September.Only contact you have is email and as you can see that works a treat never again.

Honestly never felt the urge to write a review so quickly. Bought the women’s gingham tapered trousers. No wonder I couldn’t find a photo with an actual model wearing them. They would make anyone look like they were wearing a pair of pantaloons. Oh and not to mention how scared I’d be of catching fire. The actual material is awful. C’mon FP what’s going on. £130!!! You’re having a laugh and you’re having them sent straight back!

....seit Jahren online wie im Store durchweg positive!

Letzte Bestellung wurde in 2 Werktagen geliefert.

Danke

Pair of trainers bought from Cheshire oaks outlet, worn a couple of times and one tongue keeps riding down to the toe section. Contacted customer services and they said nothing they can do, even store couldn't assist as the manager wasn't in on the day I visited (no Deputy manager on the day with any responsibility?). I'll be staying away from this brand from now on.

Amazing service from the folks in the Manchester shop.

Quick delivery and well packaged. Very good.

I have bought online on a number of occasions, I have always found the delivery to be in a reasonable time.
I recently bought a coat which I had to return to exchange, spoke to Louise via online messaging responses were quick and she organized having a replacement sent to the nearest store so I could just go in and swap the item. First Class communication and felt like she did all she could to make the process easier.

Im a big fan of this company but the customer service very slow to answer

Terrible quality paid £85 for a jumper it's been washed once and is all bobbly the quality of the material is shoddy the customer service is none existent just wouldn't pay for that absolute tripe of a product again sort it out daylight robbery!

The quality of a jumper Bella Freud to Fred Perry was horrible shocking poor. 70 pounds for a jumper that I only used 3 time indoors and got holes on it already. The material is very poor. The jumper I bought from Primark are far more durable than some items from Fred Perry.

Terrible refund policy
I placed 2 orders in the beginning of March 2021. One for t-shirts, one for shoes. I had to return the shoes because they didn't fit. I kept the t-shirts. Although the track & trace of me return confirmed that my parcel was returned at their warehouse on March 5th, I still haven't received any refund. Multiple mails asking an explanation didn't result in a satisfactory answer, they say there are some delays because of Covid, but it really is unacceptable not having received a refund after almost a month! I am a frequent online buyer, and I almost never send parcels back. But one thing's sure: won't be buying anything at fredperry.com in the near future.

Persönlich kann ich all diese schlechten Bewertungen nicht nachvollziehen. Bin seit mehr als einem Jahr zufriedener Kunde. Die Bearbeitung der Artikel dauert eben mal ein paar Tage, mal geht aber auch alles ganz fix. Gestern in aller Früh schnell mal ne Trainingsjacke und einen Pullover bestellt, gerade mit UPS geliefert bekommen und das mit der Standart Lieferung ohne Express. Daumen doppelt hoch, Fred Perry. Über die Produkte braucht man eh nichts mehr zu sagen, top Qualität!

I ordered one from asos but never got it, a year or so later I then got one (gift) but I try to keep away fromm Fred Prerry, Stone Island ect because it is a football hooligan brand.