Fred Perry Reviews 

In terms of their service, no complaints, my sweatshirt was delivered well packaged and not a long waiting time. Unfortunately for my usual size L, it was enormous, so had to send back. Fairly hassle free refund using the CollectPlus scheme, just had to repackage the parcel and slap on the barcode that came with it and drop off at the nearest collection point, was able to track the parcel and received emails from both companies when my parcel was received and refund processed. Took a while for refund to get into my account however everything sorted within a week or so. Think I'll stick to buying in-store from now on

Fred Perry get a lot of bad reviews for their quality versus price these days but I have found quite a lot of good items for the price when they have regular sales. Delivery is always spot on too.

Poor, poor quality. Too much China. The quality does not match the high prices! Bad customer service.

Normalerweise kaufe ich immer vor Ort im Fred Perry Store. Da bin ich sehr zufrieden mit.
Leider kann ich das über den Online-Store nicht ansatzweise behaupten. Bestellt, bezahlt, verschickt und dann..... nix mehr. Mittlerweile hängt das Paket 8 Tage beim Versanddienstleister 60km von mir. Nachdem das Paket schon 5 Tage überfällig war ( laut Fred Perry soll man sich ja melden wenn Pakete nicht rechtzeitig ankommen), schrieb ich den Kundendienst von FP an. Die Antwort war, naja, sehr einfach. "Tut uns leid... liegt bei UPS.. Können wir nix machen...Geduld haben kommt schon irgendwann auch wenn niemand weiss wann". Na, vielen Dank dafür. Da die Ware ja schon bezahlt ist, schien es nicht weiter zu stören das der Kunde unzufrieden ist. Ein Modelabel was schon ordentliche Preise für seine Klamotten nimmt, sollte sich vielleicht mehr um seine Kunden kümmern. Ich habe draus gelernt und werde den Online-Shop meiden. Sollte das Drama weiter anhalten auch die Marke selber

So so. Sizes are a little off. Well, for me anyway. Maybe it was just bad luck but the shirt just about fits.

Bei Fred Online in UK bestellt, seit 15 Tagen immer noch nicht geliefert. Fred schiebt es auf UPS. Rückmeldungen blabla und jetzt soll ich noch 5-10 Tage auf meine bereits geleistete Zahlung warten. Was für ein schlechter Service und das bei einem so großen Namen, schade!

Bought a t.shirt; after one wash this has lost its shape. Label says made in China............very poor quality, & not what one would expect of this brand

Will not buy again

Man muss die Retoure selbst bezahlen, in meinem Fall 14 euro ca..

Rückzahlung vom zurückgesendeten Produkt dauert ewig! Ich warte nun bereits 1 Monat auf mein Geld!

I returned two jackets totaling £300.00 last November. After a few weeks I enquired as to whether Fred Perry had received my returned goods. They sent me a photo of my returned box with two Asos pieces of clothing in the box, accusing me of getting confused and returning the wrong items! I returned two Fred Perry Jackets, and somewhere during transit someone has opened the box, removed my returned jackets and replaced them with two cheap Asos tops. I was absolutely livid when I received the email. I then contacted Collect Plus who did an investigation and contacted Fred Perry. Fred Perry confirmed to Collect Plus that my box had not been tampered with. Of course the returns box doesn't look like it's been tampered with someone has discreetly opened the box and stolen the items I had sent back. Fred Perry have refused to take any responsibility for this and have confirmed there is nothing they can do and have suggested closing the case. I'm now £300.00 out of pocket. I feel extremely angry with Fred Perry, as there seems little I can do about this. I was a regular customer of Fred Perry, however, I will never shop online with them again.

Malísima!!! No comprar!! No llegan los pedidos y no se hacen responsables.
El 06/01 compre una sudadera de 150€ y aún no me ha llegado ni me han dado explicaciones. Te remiten a la empresa de transportes. UPS me manda un mensaje diciendo q el envío está retenido

I bought a sneakers on 4th Jan 2021 and still today (20th Jan) didn't receive the package. The company doesn't communicate any change in the shipment process and I call more than 20 times to UPS to unblock the customs requirements. Poor shipment process and bad communication/information with customers. Loosing a client.

Die Retouren-Regelung ist eine Frechheit. Retoure wurde am richtigen Zielort einfach nicht angenommen. So sitze ich nicht nur auf den Versandkosten sondern auch noch auf dem Entgelt das DHL für den Rückversand verlang. NIE WIEDER BEI FRED PERRY!!!!!!!!!!!!!!!!!

I've worn fred perry clothes for nearly 40 years and I've never had an issue with the company whether buying online or in their shops. I've just purchased a taped t-shirt and I'm very happy. Good service and quick delivery. Thank you Fred Perry

Made an order to the value of £215 way back in September
Returned the items to Fred perry for the order and my money never to be seen again
Got my credit card company involved showed them my evidence of no refund and they were no help either
Tesco if you’re wondering who
Thanks a lot fred perry for ripping me off to the sum of £215
Will still buy the clothes but never direct from them again
Absolute joke of a company run by cow boys

I brought a fred perry wallet for my brother in laws 50th birthday. He said that it started to come un done he only had it 10 months I contacted Fred perry they just said its an old wallet now. No replacement. After that no further action was taken by them then no response from them

Der "deutsche" Fred Perry Online Shop ist bis zu 30% teurer als der britische Shop. Erbärmlich!

Kein Prozess für Retour/Umtausch bei online Geschäft von Fred Perry vorhanden. Es erfolgt weder ein Bestätigung, dass die zurückgesendete Ware eingetroffen ist, noch erfolgt die Zusendung in der neu-gewünschten Größe! Es ist DRINGEND davon abzuraten online Ware bei Fred Perry zu bestellen, wenn man sich über die Größe nicht 100% sicher ist. Der E-Mail Austausch ist höflich, aber man wird hingehalten und es passiert nichts. Absolut unprofessionell!!

If there was a minus, I would give it. Seriously bad customer service, almost 6 weeks since I ordered and paid for a shirt on next day delivery. Have emailed, phoned, exposed all over social media, got absolutely nowhere. Avoid at all costs.

Buena calidad a precio elevado. Envío gratuito, sin problemas en el plazo