First time I've dealt with freestyle extreme. Ordered an Endeavor Archetype 162 at a fantastic price. Received the board in under 4 days from New Zealand to our residence in Australia. Came well bubbl... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Great price and recieved my sidi crossfire boots in 8 days (uk to Australia).Bought a pair off fc moto Germany,Australia post lost them and fc moto don't respond to emails or answer their phone so not... Toon meer
Trusted excellent group I enjoy purchasing goods I need through freestyle extreme Every thing I’ve purchased has arrived in good condition at a good time no stuff arounds Good quality products I re... Toon meer
Always get excellent service from FreestyleeXtreme have been buying clothing for my son from them for years now. Always get quick accurate deliver. Excellent communicate with staff if needed. Always... Toon meer
4,6
Uitstekend
693 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
What's happened to the web page
What's happened to the web page? Have they closed down? what happens to our orders?
12 augustus 2019
Review zonder uitnodiging
Ordered mtb body armour from these…
Ordered mtb body armour from these guys. Website said they had three items in stock yet it took them a week after taking payment to tell me they were out of stock. Seems dishonest. Needed the armour for a race which i wont not be able to source in time now. Yet to get a refund, Won't be using this company again.
23 juni 2019
Review zonder uitnodiging
After waiting and waiting
After waiting and waiting, package finally arrived. Only to find out I had been sent the wrong order. I had purchased 3 pairs of dickies pants for my partner because he was going overseas. I got shoes instead. I emailed customer service, they were nice about everything and told me I can return the shoes, but now they no longer had one of the pants I ordered? I live in rural Australia and I just couldn't get to the post office. So I decided to keep the shoes. But the only thing is I paid just over $200 for the pants. And I looked on their website for the shoes and they're only $120. So I asked if I could get refunded the difference or even a voucher or something. NO REPLY
20 juni 2019
Review zonder uitnodiging
Extremely slow delivery
Extremely slow delivery - paid for express postage and item wasn't even posted before the estimated delivery day. Very slow response from customer service. I had to remind them about the item I purchased. Currently in a PayPal dispute. Avoid this retailer.
24 april 2019
Review zonder uitnodiging
Antwoord van FreestyleXtreme Australia
Hi Peter,
We have tried to reach you over the phone in the past 2 days, but without success, therefore, I am sending you this email in order to inform you what happened with your order.
Unfortunately, due to a human error, the wrong label was added on the package and it wasn't sent with the postage method you have chosen. Therefore, you are 100% entitled to receive a refund for the postage fee and in order to compensate for the inconveniences created, we can also offer you a 20% discount/refund for the product.
Hope this will improve your experience with FreestyleXtreme and amend/change this review and accept our sincere apologies for the inconveniences created!
Really sorry about the whole situation created so far!
In case you need our assistance with anything else, please let us know.
Best regards,
FreestyleXtreme
Great service
Great customer service! Prompt delivery and great follow up :)
9 maart 2019
Review zonder uitnodiging
delivery was quick ,exactly what i…
delivery was quick ,exactly what i wanted, will buy from you guys again. thank you.
26 februari 2019
Review zonder uitnodiging
My Parcel was on time and was in…
My Parcel was on time and was in perfect condition .. 🙂
26 februari 2019
Review zonder uitnodiging
Great products and fast postage
Great products and fast postage. A great customer experience.
25 februari 2019
Review zonder uitnodiging
Great for MTB protection!
Excellent products, price and service. Highly recommended
25 februari 2019
Review zonder uitnodiging
excellent and friendly service
25 februari 2019
Review zonder uitnodiging
Great price and quick delivery
25 februari 2019
Review zonder uitnodiging
Best website I ever ordered on
Best website I ever ordered on. Super quick delivery ( even to Australia) and super easy exchange process. Efficient and helpful communication with the staff.
I extremely recommend!
7 februari 2019
Review zonder uitnodiging
Excellent customer service
Delivery was extremely quick. Customer service friendly and very efficient. Very impressed.
30 januari 2019
Review zonder uitnodiging
Professional trustworthy company I…
Professional trustworthy company I bought several things all arrived on time, great communication and easy track service on item. Will definitely buy from them again.
21 januari 2019
Review zonder uitnodiging
So good cheap good watch came on time
20 januari 2019
Review zonder uitnodiging
I can't get what I want locally in size…
I can't get what I want locally in size or choice of shoe, At FXA I can. Will be back for more. For some reason 9.5uk, 10.5us are rare to find in the outback of inner Sydney.
18 januari 2019
Review zonder uitnodiging
Product was not what I ordered
Product was not what I ordered. Returned bag and many messages later have not received a reply or refund. Bought as a Christmas present for my son. Very disappointed and $150 out of pocket, my son wanted this snow board bag for trip to Japan shortly and needs to purchase another.
18 januari 2019
Review zonder uitnodiging
Antwoord van FreestyleXtreme Australia
Hi Melissa,
We totally appreciate your disappointment at receiving the wrong bag & apologise for the incorrect item listing on Ebay.
Please could you check your spam/ junk folder as we replied to your email on January 10th & as yet haven't heard back from you - here is the copy :-
"Jan 10 at 2:11 PM
Hi Melissa
Thank you for your mail
Your return was confirmed earlier this week so we created a new order for the replacement and instructed our warehouse to inspect the item to make sure it is correct this time around.
Sadly they have informed us that all our stock is similar to the roller bag you received, so it appears that we won't be able to supply you with the correct bag, our deepest apologies for this inconvenience.
Is there another item you wish to receive ? or should we process the full refund of your order?
Awaiting your reply and again our so sorry for the troubles
Regards
Jason"
If you could reply to the email that would be great so we can resolve this as quickly as possible for you.
Kind regards,
Karen, FSX
Got my new snowboarding jacket…
Got my new snowboarding jacket delivered nice and quickly
28 november 2018
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.