French Toast Reviews 

If you can avoid ordering from French Toast do it. If your school requires you to get certain items from french toast for uniforms I'd strongly recommend ordering what you can off of Amazon. They have a better return policy and are more reliable with sizes and a size chart. French toast supposedly has a size chart but they don't have the option on the chart to enter in information that is relevant specifically to the uniform item you are ordering. Their sizes are crazy off. I've ordered three times from them trying to get the right size of blazers for my daughter. Two of the orders are non returnable and they wouldn't even let me do an exchange. Not to mention spending an extra $15 for shipping costs that I don't get back. So basically I spent $200 on nonreturnable non useable oversized items that I just get to eat. Their customer service sucks and I'm almost 99 percent sure I was talking with a robot with a very small amount of custom service skills. I'd also like to mention that the experience of navigating their website was frustrating as well. I spent about an hour trying to do an order each time. It's hard to find what you're looking for and their website is really slow to respond. I asked if they would work with me on at least doing an exchange of the item but they were not willing to.

Definitely one of the worst clothes brands out there. Sizes are incredibly off and then you are charged for returns. Clothes fade in the water like it’s 1980 and their logos are sloppy like a child did it.

None of the discounts and promo codes accepted, charge shipping when there is supposed to be free shipping, no help

Deceptive advertising of discounts to get me to sign up for marketing texts. Offered a 20% discount for giving number and didn’t have any clearly visible link or mention of exclusions. The discount was rejected on an order I needed. When contacting customer support they replied with a long list of exclusions that basically seem to cover every item they sell. Deceptive is what I call this.

I was able to find good quality garments for my child. The sizing was perfect! Shipping was A+ and delivered as promised.

Great company quality product and love that donations can be made to child’s school.

I would NEVER order from this company again. I have spend over $100 on shipping as I’m trying to find the correct size. I would definitely recommend Land’s End as they are FREE shipping and returns. Especially when you don’t know what size your kid wears. 🤦‍♀️

Good quality. Correct color and quick delivery.

Great products & long lasting valuable products. LOVE FRENCH TOAST UNIFORMS Great products & long lasting valuable

The ONLY PLACE for shirts that stay looking new!

I had items to return. French Toast was able to donate uniforms to children in need. They could have requested that the items be returned, but instead, they chose to support families. This act of generosity demonstrates their commitment to helping children and families in the community.

I googled uniforms for toddlers and this fake site came up. I proceeded to place an order when I submitted the order it took forever for the card to go through so I clicked off..... this is a scam website make sure you're at their real website!!!

Absolutely recommend them any day of the week. Wonderful company ❤️

I made a large order for my V granddaughters uniforms. I never received the order. After several phone calls to French Toast it was discovered that the order was never shipped. They told me “as a courtesy” they would send the order. After I finally received it, half of the uniforms didn’t fit. I printed a return label and returned the items. I received an email that they received my return and I would be refunded in five business days. Three weeks later, no refund. I’m still trying to get my refund.

Update: supervisor finally got involved (after I had to send two wrong sizes back and spent hours on hold with them), admitted that it was a mistake on their part, and sent me complimentary uniform pants.
Doesn't make them a great company, but at least they tried to recover.
Thank you, Jose Vazquez. My son will have his uniform for the first day of school.
Their customer service is terrible, supervisors never pick up (spent half an hour waiting just to be told noone is available).
My kids' school has their uniforms as a requirement. They don't have several sizes available on their site (customer service confirmed it), offer to custom make and wait for a month and a half (school starts in two weeks) with no refunds if a mistake is made.
They have no stores to go look at things, so all you can do is order and hope it fits (their sizes aren't that accurate anyway).
Success Academy really needs to reevaluate who they use as a provider.

Awesome company!

Extremely disappointed with my experience with French Toast.

I ordered several school uniform items, and the quality control and customer service have both been incredibly disappointing.

One sweatshirt arrived with visible white markings all over the fabric and a logo that was embroidered crooked and off-center. Another item arrived without the required school logo embroidered on it at all.

When I contacted customer service about the sweatshirt, I was told they would not replace it because the marks “should come out with washing.” I’m sorry, but if I purchase a brand-new item, I expect it to arrive looking brand new—not with visible markings that I’m expected to wash or scrub off myself.

Mistakes happen, but what matters is how a company responds. Instead of taking responsibility for items that arrived with clear quality issues, I was told to fix one myself, and I’m now left dealing with multiple incorrect items.

This experience has been incredibly frustrating, and unfortunately, I can’t recommend ordering from French Toast based on both the quality of the products I received and the lack of accountability from customer service.

This company sucks. This is the second year I've had to order from them and the second time they have completely screwed up. Last year they lost my order, which I placed in June for an August school start and my child didn't have his uniforms for the start at his new school. This year I just placed an order for my other child and they sent it unembroidered and expect me to pay for returning the incorrect items. What gives, French Toast? Can you really not do any better than this, being the "#1 school uniform supplier"?

This company is THE WORST!!! We have to order from them for our school uniforms. I placed my order for a size Large skirt which was in our "Lower School" section and I was sent an ADULT large. I called the company for a refund and they told me the school put the adult option there and that I had to pay $8.95 return fee!!! They charge fees for ALL of their returns and told me that's how their company works. If I am being forced to order clothes from a company online that my children can not try on then I should not have to pay a million fees. And this was not even may fault!! They are so scammy and the worst!!

Great service delivery with swift response to issues and returns order