Terrible service, tried to tell me my sofa and chair were bespoke, despite them being chosen from a drop down menu , and for sale in many other outlets .It also said on the product page hassle free r... Toon meer
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Lees wat reviewers zeggen
We ordered a sofa and two chairs for our marketing suite, which arrived quickly and was really stunning. We needed support with an administrative deal and Matt, the customer service manager was excell... Toon meer
Outdoor Garden Furniture Bought a beautiful Rattan Effect furniture set with table and fire pit. Delivered in a timely manner and couldn’t be more pleased. Absolutely love it and would highly reco... Toon meer
Bedrijf heeft geantwoord
Faultless service from this company. They had the keenest price from my online search for the smoked glass nest of tables. Their online website was easy to navigate and purchase of the item was smooth... Toon meer
Bedrijfsgegevens
- Meubelwinkel
- ook in
- Decoratie- en interieurwinkel
- Keukenwinkel
- Kindermeubelwinkel
- Slaapkamermeubilair winkel
- Tuinmeubilairwinkel
Geschreven door het bedrijf
At Furniture Edit, we believe that your home should be a true reflection of your style and personality while also offering you a multifunctional space for day to day life. Founded by a passionate industry expert who recognized the need for a refreshing approach in the furniture market, our online furniture and accessories shop is dedicated to offering a curated selection of pieces that inspire and elevate your living spaces, with a focus on all price points, making our products and services accessible to all our customers needs. With our price promise guarantee, you can shop with confidence that you are purchasing the best value furniture on the UK market, without compromising on quality. As a family owned, online only business this has allowed us to deliver on value alongside five star customer service every time! Our founder's vision was born from years of executive experience in an outdated, pushy sales environment. He envisioned a place where shoppers could explore beautifully designed furniture hand selected by a team of trend-led professionals without feeling pressured. At Furniture Edit, we prioritize your shopping experience - you can contact our team of dedicated customer service advisers via live chat (no chat bots here, only real people!) we also have live phone lines alongside e-mail and tracking forms that you can use during your purchase right the way through to delivery and aftercare. We work with the Uk's leading manufacturers to bringing you the finest quality and craftsmanship, so you can transform your home into a sanctuary of style and comfort that lasts! Join us on this journey of reimagining your space, where functionality meets individuality, and let Furniture Edit be your partner in creating a home that truly reflects who you are.
Contactgegevens
Furniture Edit, Office 1, Izabella House, 24-26 Regent Place, City Centre, B1 3NJ, Birmingham, Verenigd Koninkrijk
- 0800 009 6820
- info@furnitureedit.com
- www.furnitureedit.com
3,6
Gemiddeld
69 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 18% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great price match from this company and…
Great price match from this company and fast delivery as promised
Really pleased with the service and would recommend
1 maart 2025
Review zonder uitnodiging
Happy
Happy with the service and the furniture ( sideboard) we received.Would have given 5 stars but we were unaware the product was flat packed . Wasn’t mentioned on the website as far as we can see.
31 januari 2025
Review zonder uitnodiging
Antwoord van Furniture Edit
Hi,
Thank you for your lovely review — we're really glad to hear you're happy with both the service and your new sideboard!
We completely understand your feedback regarding the flat-packed nature of the item. We appreciate you pointing this out, and we'll review the product listing to ensure it's clearly stated moving forward.
Thanks again for choosing Furniture Edit, and we hope you enjoy your new piece!
Regards,
Team EDIT
The staff are superior
The staff are superior, went much further to help me than any other company I have used to date, and the problem they helped with was entirely my own fault. Delivery was fast and the items I bought are great, I expected poor quality because I had to buy cheap due to my budget, but they were surprisingly strong and look really nice, easy to put together, and impressive. I cant fault Furniture Edit in any way and can honestly say their custome service is second to none, so thankyou to those involved in helping me I really didnt expect it. Well done
5 maart 2025
Review zonder uitnodiging
Cannot recommend enough
Cannot recommend enough, ordered a 6 drawer flat pack unit, foolishly we fitted a part incorrectly, I contacted Furniture Edit late last night, this morning contacted me to let me know new part being sent out, no charge!!! Fantastic Customer service
27 maart 2025
Review zonder uitnodiging
First class service
Great communication and quick despatch. Would definitely use again.
24 maart 2025
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