Furniture Village - Colchester Reviews 

The store manager and sale person were very polite and helpful

Visited to look at sofas not expecting to find anything suitable but was totally surprised to find a single electric armchair that was really comfortable with added extras, consisting of electric footrest and neck support.
Absolutely loved it and am now just waiting to sort out delivery. That is what I call a result.
Thank you Furniture Village.

Very helpful staff gave us details of what we wanted to buy ,then left it for us to discuss before coming back and answering any queries we have found it helpful

Very friendly and helpful atmosphere with no sale pressure. Have shopped at furniture village many times.

Welcoming feeling as we walked in, wide range of choices. Nick has done a sterling job showing his experience, understanding and patience.
Sofas in the show home seemed a high quality so looking forward to receiving ours in few weeks time.

Excellent sales representative

Jade was helpful, extremely polite and patient

Got the sofas we wanted for a great price and then found a brilliant rug for the living room to match! Edward was a great help!

Very efficient sales personnel and we purchased exactly what we wanted.

Good sales person in shop, timeline for delivery kept to, to the day, good updates regarding delivery time prior to delivery, great delivery guys. Great furniture, from my experience so far with all aspects shopping at Furniture Village I would recommend.

We walked into furniture village in Colchester upper tollgate and got offered a cup of coffee and got greeted by Alan and Gerome the manager very polite very helpful credit to the company. They weren’t pushy. Alan dealt with us if we had any questions and we ended up buying a sofa, a chair a mirror and a rug and we’re looking forward to it all being delivered but very good service and we will be returning to the shop soon.

Jade Holman was absolutely brilliant helping us find a wardrobe ,going through everything & explaining all the details.

Furniture Village Colchester
I had a collection and delivery on same day. The two gentleman Fin & Gav were so professional and polite.
The furniture they collected was 3 seater electric recliner and 2 seater electric recliner both heavy. They made sure I was happy with replacement sofa. I would highly recommend Fin & Gav . Thank you both

Such a pleasant no hard sales store. Excellent service from James, refreshments offered whilst we browse without pressure. Helpful suggestions and time. Walked out buying two sofas

Went in with my daughter and walked round and was greeted by staff member asking if they can help, I said what I was looking for they said walk round and if yoh need any help just ask, did ask and they got Nick to help out very friendly and helpful and managed to find a settee and place a order.

Fantastic from start to finish! Amazing staff in the showroom, particularly Leslie in Colchester. Delivery team amazing as they held the new furniture whilst I confirmed my move and then delivered the following day after moving in. Installation team were excellent, very smooth install, no mess and both bed and sofa set up effortlessly. I cannot commend Furniture Village highly enough.

Excellent service. The delivery men, Fin and Gav were so polite and helpful, they are a credit to your company.

James was very helpful and very knowledgeable about the products and hopefully the sofa will live up to the sale.

James thanks for a fab experience not a hard sale like some of your male staff.

Excellent service by Lesley at the Colchester branch. Furniture very high quality and delivered as stated. Delivery staff polite and very professional.

We dealt with Jade at the Colchester store. We only went in for a clock and ended up buying a clock, dinning table, six chairs and a sideboard. Jade took the time to go through everything with us without any pressure. We Viewed everything on Saturday, left and returned to buy on Sunday morning. Jade was very polite, knowledgeable and professional, yet personal too. Special thanks also have to be given to Gerrel (Mr G) and Paul for their input

Staff were friendly and informative, never felt like we were being rushed, made a very nice shopping experience