Furniture Village - High Wycombe Reviews 

Staff were very welcoming and friendly. Clarence was extremely helpful and assisted with all my requirements. Thank you.

I received excellent customer service from Nadia, Sales Consultant at the High Wycombe branch. She was approachable, friendly, and highly knowledgeable. She was honest and addressed all my concerns thoroughly. I would definitely recommend her and will visit the store again.

You had a good range of furniture and we found what we were looking for. Your representative was then very helpful about the options available and any necessary extras.

Marky was in my view what every sales person should be polite cheerful helpful but remaining in the background until required. He was able to answer all our questions and give advice on all options we were looking at. A very satisfying experience.

Staff is helpful and informative.

Clarence Paul at Furniture Village in High Wycombe was doing a great job of giving customers the time they needed, despite working alone. He was friendly, offered me a drink and didn't rush through the process of me ordering furniture. He was very patient, professional and easy to talk to - 5/5!

Very good and friendly customer service

Good show room with a lot of options for furniture on display.

Ordering experience in-store was easy, couldn’t have been more than 15 mins. Accommodated our need to reschedule our delivery after our completion date moved (thanks Stewart!). Also shoutout to Joe and JT who delivered our sofas in a timely manner, built with care, and took away the cardboard boxes and all the other rubbish with them. Can’t fault the service. On top of that, the sofas are lush, high quality and definitely feels like it will last us a long time

Fantastic and friendly experience from start to finish will definitely use gain thank you .

Efficient and courteous sales assistance. I never felt under undue pressure. The options for delivery and assembly and the price attached were explained clearly. Very happy with the customer service.

Good customer service. Ended up buying a great dinning table & chairs, just what we wanted.

Marky Pitt at the High Wycombe branch was very helpful. Allowed us space to discuss between ourselves which sofas we liked and ones we didn’t. We went back the next day to purchase our Sofas and Marky was there to help us with the purchase

Smooth transition buying mattresses, really helpful and bent over backwards to help us. Such a pleasant experience and nice hot chocolate!

Very good customer service. Nadia was very helpful and efficient. Was a speculative visit and came away with a brand new sofa.

Donna who I spoke with was very helpful and informed me what the procedure was regarding my mattress under guarantee. She was professional and friendly.

The furniture is very nice; I will definitely go again

Easy to order additional item to a previous order

Nadia was very patient as I tried out every mattress in the store. She contacted the various manufacturers to ask about a non-standard size, and when I did choose the right mattress, she included a 'bespoke' pillow for free.