We had a very positive experience at Furniture Village. We ended up buying a set of dining room chairs and a mattress, and Leo was very helpful, patient and informative. We never felt under any pressu... Toon meer
Locatie
Wijzig locatieWessex Gate Retail Park, Broadstone Way, BH15 3TE Poole, GB
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Lees wat reviewers zeggen
Sharon greeted me warmly, went through all mattress options and listened to me. I have back/neck/hip injuries and needed the perfect mattress so I could actually sleep without pain - she found that el... Toon meer
We were treated politely and efficiently. Having decided on the chairs we wanted it was an easy purchase. As a wheelchair user however my experience was less great. A slight lip at the entrance ma... Toon meer
Paul was very helpful and kind without being overly hard sell . A relaxing shop with coffee which was a welcome surprise. All questions answered comprehensively and clearly. Will recommend Paul to fam... Toon meer
Bedrijfsgegevens
Contactgegevens
Wessex Gate Retail Park, Broadstone Way, BH15 3TE, Poole, Verenigd Koninkrijk
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Very knowledgeable no pressure salesman
Very knowledgeable non pressure salesman
Arrived within timescale stated
Arrived within timescale stated . Delivery men were superb
Good process throughout
Good process through. Sales process was good and delivery was great.
A very positive experience at…
We had a very positive experience at Furniture Village. We ended up buying a set of dining room chairs and a mattress, and Leo was very helpful, patient and informative. We never felt under any pressure and he answered all our questions and helped us make an informed decision.
Kan ondersteuning van AI gebruiken bij reactiesLees meer
I have a sofa on order that was due in…
I have a sofa on order that was due in September then
I was informed there was a delay. My problem is that I have rung several times and emailed but have had no response even though they say they will call back. It seems that once they have your money that's it. Not happy.

Antwoord van Furniture Village - Poole
Great staff with excellent knowledge
Sharon greeted me warmly, went through all mattress options and listened to me. I have back/neck/hip injuries and needed the perfect mattress so I could actually sleep without pain - she found that elusive mattress.
Plenty of choice and Andrew was very…
Plenty of choice and Andrew was very helpful and efficient.
Amazing
Amazing. Poole shop could not be more accommodating. I added to our order they couldn’t have been more helpful. All being delivered at the same time 😀
Helpful but not overbearing in store
Helpful but not overbearing in store. Good communication and delivery.
I was made welcome and the sales…
I was made welcome and the sales consultant was very helpful and knowledgeable.
I purchased the items I required at good prices.
Great customer service from Dan
We were served by Dan who was most helpful in finding us the right bar stools to purchase.
Sharon a member of the team
Sharon a member of the team, was so helpful and made are experience very enjoyable 🙂
Very good service
We enjoyed our visit to the shop and spoke to Dan who was very helpful. WE decided to buy a G-Plan sofa and two matching chairs. We were kept informed a s to the progress of the orser and it was delivered today by Joe and Paul. They were polite, efficient and hard-working. The chairs and sofa were set up in the correct place and they insured all was well and that we were happy with the order before they left. Well done to everyone.
Very good service
Very good service. Extremely helpful in fulfilling our order. Paul was very helpful and attentive.
The salesman was very patient and…
The salesman was very patient and helpful
I never felt pressured or rushed .
Paul the salesman who dealt with us in…
Paul the salesman who dealt with us in the Poole store was very helpful and informative. He went the extra mile to help us get exactly what we wanted.
Outstanding Service
I was really impressed with the level of service that Leo provided today when I placed my order. I found him very polite and professional. He even went the extra mile and called me when he realised I had another order with them and suggested I order my items differently to achieve an overall lower price for my order. Without hesitation, I would thoroughly recommend a visit to this store.
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