Furniture Village - Preston Reviews 

A lovely store with great staff. Carolyn looked after us with good advice and no pressure selling.

Staff (Shiva) were attentive and knowledgeable
There was a problem with our email address and mobile phone number but Shiva went out of her way to get this addressed and rang me the next day to check all was correct

Kevin the salesman was very helpful and nice , made us feel welcome and answered all our queries, good experience. Well done Kevin.

I was left to browse and to make my decision on my purchase before a sales person came over. I really appreciated being given this time without feeling pressured. When the sales person came over she was very helpful. She helped me to measure the dining set I was looking at and showed me how the table extended. She did not make me feel pressured, she was very professional. She allowed me time to make my final decision on my purchase. Once I had decided to purchase the dining set the sales person was very informative, talking me through all aspects of the sale, including lead times, delivery and how to care for my purchase. The buying process was seamless and quick. The lady who sorted my sale was very friendly and informative. In the past I have left shops and not made a purchase if I felt harassed by sales people on entering a store but have to say I did not feel like this on my visit to Furniture Village. I can fully recommend them for their professionalism and for the quality and choice of items for sale in their store.

Representative was very good and helpful

This is the second time I have purchased furniture from this store & as I walked in with my elderly father to buy him a recliner chair, Carolyn who served me last time remembered me & served us again, she was extremely helpful, patient, knowledgeable & friendly, nothing was too much trouble & as before, her customer service skills were excellent. Very pleasurable experience, thank you Carolyn.

Store well laid out. Sales person friendly but very professional. Got a great sales deal. Thank you very much. I will not hesitate to shop at the Capital Centre Furniture Village again.

Had a really good experience at Furniture Village Preston. Kevin was friendly, helpful and knowledgeable, which made the whole process easy and enjoyable. Great customer service and a good experience overall. Would definitely recommend.

Plenty of different beds to choose from and various prices. David was very helpful in answering all my questions and concerns. His patience and expertise made him the perfect salesman.

We purchased a new bed head from store and the knowledge and advice given by Andy Mottley was first class.He worked with us to ensure that we got the right product we needed but never put us under any pressure to purchase. Thank you.

Kevin was very helpful. He talked us through the small table options and showed us different chairs. We didn’t feel rushed or overbearing. Eventually we decided on a table and chairs, Kevin did advise us that the chairs we liked weren’t included in the set but we decided to go with the chairs we preferred rather than the ones in the set. Felt well looked after.

Excellent ordering experience and 0% interest free credit. Staff extremely helpful.

Excellent service and support from Dave today. His knowledge and support was invaluable as we navigated through the store. We will be using furniture village again and asking for Dave’ support

Good quality furniture at competitive price, and knowledgeable staff. Nowhere else came close. Carolyn was very helpful, knowledgeable without being pushy and thereby secured our custom.

Went to furniture village in capital centre to get a mattress.

Spoke to kevin and he was very professional and very informative and answered all my questioned.

Managed to settle on a mattress and kevin has been with me since th moment I walked into the store to point of sales

Jay has been an excellent help in choosing the sofa that would fit comfortably in our home.. he was very lovely and well mannered, he is an amazing salesman… thank you Jay!!

Excellent customer service and advise, special thanks to Abdul and Paul.

Great information and help from Natalie who passed me through to Guildford unfortunately after waiting for 20 minutes for the phone to be answered I gave up