Furniture Village - Preston Reviews 

Went to browse for furniture, wasn’t looking to buy today, but Danny gave great advice, & found exactly what we were looking for, we shall be back tomorrow. Great service!!

Jay was extremely helpful, he gave us plenty of guidance, while still giving us space to make our decision. Fantastic experience for buying our first sofa in our new house!

I visited the Furniture Village Ltd at
The Capitol centre Preston today and ended up purchasing a lovely 3 piece suite. I have to say the service from Kevin was excellent from start
To finish

He was incredibly helpful, patient and professional especially as I changed my mind several times.
He was pleasant, never made me feel rushed and was more than Happy to help me make the right choice. It was a refreshing experience to receive such friendly and professional customer service. I wouldn’t hesitate to recommend this store to anyone looking for quality furniture and excellent service

Great experience with the sales team Kevin was great very helpful and guided me through the purchase with ease.

Excellent service from very knowledgable staff. One member of staff in particular stood out - her help/advice and more importantly her patience (after what must seem like my 50th visit), was fantastic. Thank you Shiva Hosseinnia for putting up with me 😀
The level of choice at Furniture Village is amazing. Keep up the good work!
Sue Singleton

Shiva at the Preston branch was so lovely. She explained everything very clearly in terms of my options and I was able to do everything other the phone. I really appreciated this as online ordering options can be tricky.
Shiva provided first class customer service and made me feel comfortable.

Dave was extremely helpful, talking us through all the different options of the dining tables and chairs. Excellent service.

Very helpful. Very knowledgeable

No pressure from anyone , nice to browse till we found a dining set that took our interest. The salesperson-Dave
was really helpful and not pushy and showed us other alternatives to make sure we picked the right on for us.
He offered advice that helped us decide on the one that fitted all our needs. Very friendly service.

Dave the sales person who helped us with our purchase was well informed and not in the least bit pushy.
He was very patient giving us time and space to decide on the right table and chairs for our home. He also pointed out when we chose a potential mismatch which we hadn’t noticed.

Up to now, good experience with Shiva. If it hadn't been for her advice about getting settee through the door, I would have made the wrong decision.

Chris, who we dealt with was very helpful this is the second time we bought something from there so far very happy

I called in to buy a settee on Monday. I knew what I was looking for. I was greeted by Kevin who showed me a range recliners that were similar to what I wanted. He was polite and friendly and I didn’t feel rushed or pressured. He gave me product information so I could make an informed choice. He then gave me time to try them, to look around and to consider my purchase. Once I was happy to buy he talked me through the process and gave me the delivery date. Thanks very much for your help Kevin.

A lovely store with great staff. Carolyn looked after us with good advice and no pressure selling.

Staff (Shiva) were attentive and knowledgeable
There was a problem with our email address and mobile phone number but Shiva went out of her way to get this addressed and rang me the next day to check all was correct

Kevin the salesman was very helpful and nice , made us feel welcome and answered all our queries, good experience. Well done Kevin.

I was left to browse and to make my decision on my purchase before a sales person came over. I really appreciated being given this time without feeling pressured. When the sales person came over she was very helpful. She helped me to measure the dining set I was looking at and showed me how the table extended. She did not make me feel pressured, she was very professional. She allowed me time to make my final decision on my purchase. Once I had decided to purchase the dining set the sales person was very informative, talking me through all aspects of the sale, including lead times, delivery and how to care for my purchase. The buying process was seamless and quick. The lady who sorted my sale was very friendly and informative. In the past I have left shops and not made a purchase if I felt harassed by sales people on entering a store but have to say I did not feel like this on my visit to Furniture Village. I can fully recommend them for their professionalism and for the quality and choice of items for sale in their store.

Representative was very good and helpful

This is the second time I have purchased furniture from this store & as I walked in with my elderly father to buy him a recliner chair, Carolyn who served me last time remembered me & served us again, she was extremely helpful, patient, knowledgeable & friendly, nothing was too much trouble & as before, her customer service skills were excellent. Very pleasurable experience, thank you Carolyn.

Store well laid out. Sales person friendly but very professional. Got a great sales deal. Thank you very much. I will not hesitate to shop at the Capital Centre Furniture Village again.