Fyatu LTD Reviews 

556
•
TrustScore 3 uit 5

2,8

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

La plateforme fiatu est une plateforme qui facilitent la vie surtout pour nous les africains il nous aident a facilité notre payement dans notre pays

Beoordeeld met 1 van de 5 sterren

Do not trust Fyatu with your money. I terminated my virtual card over a month ago, and they have refused to refund the remaining balance to my account. While the amount is small, their customer servic... Toon meer

Beoordeeld met 2 van de 5 sterren

Votre application me semble être excellente. En tant que moi même développeur j'apprécie énormément le travail derrière. Seulement, depuis mon inscription dans la plateforme je n'ai jamais pu faire un... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Deposited $250 for API access plus $50 for services--next day their site went "under construction" and they doubled the API access fee to $500. Stay far away! If anything changes I'll update this r... Toon meer

Bedrijfsgegevens

  1. Betalingsdienst

Geschreven door het bedrijf

Fyatu est une société de technologie financière spécialisée dans l'émission des Cartes virtuelles VISA. Créée en octobre 2020 pour les gens avec divers besoins financiers, Fyatu permet l'interopérabilité entre les différents wallets populaires et les services Mobile Money dans les pays en développement.


Contactgegevens

2,8

Gemiddeld

TrustScore 3 uit 5

556 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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2,8

Alle reviews

(556)

15 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

They are no more online and their…

They are no more online and their WhatsApp according does not exist. But this not a suprise. Because business online are born one day and are gone the next day

3 mei 2025
Review zonder uitnodiging
Logo Fyatu LTD

Antwoord van Fyatu LTD

We’re sorry for any inconvenience caused. Please know that we’re committed to providing reliable service and support. If you need assistance, feel free to reach out through our official channels.

Thank you for your feedback.

Beoordeeld met 1 van de 5 sterren

STAY AWAY FROM FYATU!!!!

I don't think that people should trust this platform, whatever it did in the past considered as good service it's the total opposite these days. Money service is a sensitive thing, you can't for any reason prevent people from using their money like that, steal or delete their account. Don't use it guys!!! STAY AWAY FROM FYATU!!!!

28 april 2025
Review zonder uitnodiging
Logo Fyatu LTD

Antwoord van Fyatu LTD

We’re truly sorry to hear about your experience. We take your concerns seriously and are committed to resolving any issues. Please contact our support team so we can assist you directly.

Thank you for your feedback.

Beoordeeld met 1 van de 5 sterren

They took all my personal information…

They took all my personal information and prevented me from login sending me codes infinitely every time I tried to log in. I'm sure they resell your personal information. I can't delete my profile. I don't recommend

21 april 2025
Review zonder uitnodiging
Logo Fyatu LTD

Antwoord van Fyatu LTD

We take privacy and security very seriously. We’re sorry for the trouble you’ve experienced. Please be assured that the information we request from our clients is solely for system and account safety purposes, and your data remains completely private and secure.

Beoordeeld met 1 van de 5 sterren

Scammers i they charge alot you cant do…

Scammers i they charge alot you cant do anything without a very big fee , and hidden fees plus i opened a virtual card than suddenly i didnt find it and i can withdraw my money i dont recommand at all ! they dont reply i cant refund , at least it was just 10 usd for card and 3 other dollars stuck inside i cant move anything i cant refund anything

1 april 2025
Review zonder uitnodiging
Logo Fyatu LTD

Antwoord van Fyatu LTD

We’re sorry to hear about the difficulties you’ve experienced. Please know that our fees cover the costs of maintaining secure and reliable services, which sometimes may feel higher but are necessary to protect your account and transactions.

Regarding your virtual card and refund concerns, we encourage you to contact our support team directly so we can investigate and assist you in resolving the issue as quickly as possible.

Beoordeeld met 1 van de 5 sterren

One of the worst financial companies

One of the worst financial companies I have dealt with, when you buy a virtual card for 3 years, it is deleted every 4 months without any compensation for funds or even prior notice, that is, every 4 months you have to pay$ 10 for a service lasting 3 years on paper - it's a farce-in addition, when you have a virtual card and try to charge it after a period

17 juli 2024
Review zonder uitnodiging
Logo Fyatu LTD

Antwoord van Fyatu LTD

We understand your frustration and appreciate your feedback. Please know that card deletions occur primarily for your safety and to protect our system from potential risks. This measure helps ensure security for all users.

However, we now offer the Visa Gold card, which does not get deleted periodically and provides a more stable and long-term solution for your needs.

If you have any questions or need assistance switching to the Visa Gold card, please feel free to contact our support team.

Beoordeeld met 1 van de 5 sterren

This bank is a scam as soon as…

This bank is a scam as soon as possible. I charged the account and bought the card and charged it again. Then he blocked the card and froze the account. Then after a while he cancelled the card and withdrew the money. I did not find anything stolen.

26 januari 2025
Review zonder uitnodiging
Logo Fyatu LTD

Antwoord van Fyatu LTD

First, we are not a bank, and we do not take any money from our clients except for the monthly maintenance fee and other applicable transaction charges. We kindly ask that you contact our customer service team for any explanations or clarifications before assuming otherwise.

Regarding card deletions, it is true that they occur, but please understand this is done primarily for your safety and to protect our system from potential risks. This measure helps ensure security for all users.

However, we now offer the Visa Gold card, which is not deleted periodically and provides a more stable and long-term solution for your needs.

Beoordeeld met 1 van de 5 sterren

Avoid Fyatu – A Platform Full of Problems, Hidden Fees, and No Accountability!

I have been using Fyatu’s services since June 2023. As a patient person, I’ve tried to tolerate all the issues I’ve faced, but now I’m completely exhausted. Every time I try to use my money, I encounter some kind of problem. About 90% of the time, there’s an issue, and the only response I get is to “wait.” They either ignore messages or reply selectively with significant delays. When they do respond, it’s always the same generic message:

"Dear Customer,
We have submitted your request to the technical team for verification.
Please wait, we will inform you when it is resolved."

This platform is highly unreliable, unprofessional, and not transparent.

Excessive and Hidden Fees: The fees on Fyatu are extremely high, and they seem to charge you at every possible step:

Fee for depositing money into your dashboard.
Fee for transferring money from the dashboard to your card.
Fee for using money on the card.
Fee for withdrawing money from the card back to your dashboard.
These fees are not clearly explained or outlined in any rules, leaving users confused and unable to understand what’s happening with their money.

Untrue and Misleading Rules for Withdrawals: On their withdrawal page, it states, "You must make at least one deposit with this Payment Method to be able to withdraw money using it. Withdrawals are made only to the same account used to make a deposit!" This is completely false! I have made multiple deposits using Perfect Money and Trust Wallet (crypto wallet), yet I am still unable to withdraw funds using these methods. They are not following their own policies and seem to block withdrawals on purpose.

Inconsistent Deposit Issues: Several times, I’ve tried to deposit money from my dashboard to my card, but it was not allowed. This has been happening for years, and I still don’t know why. Their lack of explanation and transparency makes the platform impossible to trust.

Card Deletions Without Authorization: Fyatu deleted my previous VISA card without notifying me. To make matters worse, they asked me to buy a new card without refunding me for the card they deleted without my authorization. Recently, I bought a new card just one month ago, and now it’s been terminated for two weeks without any explanation. I’ve contacted their support team multiple times, but I’ve received no clear answers about what’s happening.

Unreliable and Unhelpful Customer Support: Their support is practically useless. They ignore most messages, respond selectively, or just send generic replies that don’t address the problem. This poor communication only makes customers more frustrated and anxious.

Instability and Fear of Losing Access to Funds: Fyatu constantly blocks cards and accounts without notice. Their instability and unreliability leave customers in fear of losing access to their funds at any moment.

Mismanagement of Funds: They’ve withdrawn money from my card and placed it on their dashboard without any notice or explanation. This behavior is completely unacceptable, as customers deserve clarity and control over their funds.

In conclusion, Fyatu is unreliable, unprofessional, and potentially a scam. They charge excessive fees, violate their own policies, block accounts and cards without explanation, and provide no customer support. I have had enough of their instability and poor practices, and I strongly urge anyone considering using Fyatu to stay away. This platform is not worth the stress or risk of losing your hard-earned money!

22 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

best financial app in 2025

best financial app in 2025 as i created virtual card instantly and the good part i can freeze my card once i subscribe to unusual site and save my money. and also allow money transfer and crypto exchange. I like it

22 januari 2025
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Je recommande cette application mais il…

Je recommande cette application mais il y a un grand problème à revoir, c'est le manque de mode de retrait. Il est facile de recharge mais il n'y a que Payeer pour retirer ici au Mali.
Nous demandons d'ajouter beaucoup plus de moyens tel que BTC, Mobile Money, carte visa ou MasterCard...comme les autres pays

20 januari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I can't understand why in the world a…

I can't understand why in the world a company would keep your money, it prevents you from withdrawing it and you don't have service they promise. It's been a whole week like that, the support service doesn't answer. Fyatu.com has gone rogue guys. I promise. Don't use it anymore.

21 november 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Scammer and fraud He started taking…

Scammer and fraud He started taking fraudulent steps. He made a new update in the last 7 days and opened many types of deposits, including Binance. When you deposit money, it will stop there because he stopped the cards and stopped the withdrawal process. Where a condition was set if I wanted to withdraw I have only one method which is Payeer but he set an impossible condition which is that the deposit must be via Payeer knowing that in the deposit he set very, very large fees for depositing via Payeer and he set low fees via Binance This is a trap. Anyone who chooses Binance because its fees are low, and here their plan succeeds. You will choose to deposit via Binance. The deposit will be successful, the cards will be stopped, and the transfer to the cards will be rejected every time. You want to withdraw money, but it tells you it is not possible. You deposited via Payeer.It's a hellish scam.

13 november 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Impossible de créé une carte ,pour…

Impossible de créé une carte ,pour dépôt ça passe une fois fait on est bloquée aucun moyen de retirer c'est pas sérieux .

25 oktober 2024
Review zonder uitnodiging
Logo Fyatu LTD

Antwoord van Fyatu LTD

Cher client,

Veuillez nous écrire au support@fyatu.com pour une meilleure assistance.

Beoordeeld met 4 van de 5 sterren

It's legit

It's legit
I wrote two reviews saying it's a scam but it is really legit other than the fees is high it's all good

21 oktober 2024
Review zonder uitnodiging
Logo Fyatu LTD

Antwoord van Fyatu LTD

Thank you for taking the time to share your experience. We are glad to hear that you finally found our service legitimate.

Beoordeeld met 1 van de 5 sterren

i cant withdraw my money the site is…

i cant withdraw my money the site is bugging i have contacted support and no one answers this the worst experience ever even the app doesn't work propeller

17 oktober 2024
Review zonder uitnodiging
Logo Fyatu LTD

Antwoord van Fyatu LTD

We are sincerely sorry to hear that you are having difficulty withdrawing your money and that our customer service has not met your expectations. We understand your frustration and apologize for this negative experience.

Beoordeeld met 1 van de 5 sterren

Un beug avec le retrait

Depuis que l'opération de retrait est mise en attente, pendant que vous avez souscrit à mon compte.

Pourquoi ?

27 september 2024
Review zonder uitnodiging
Logo Fyatu LTD

Antwoord van Fyatu LTD

Merci d'avoir pris le temps de partager votre expérience. Nous comprenons votre impatience concernant votre demande de retrait.

Beoordeeld met 4 van de 5 sterren

Je mets 4 étoiles pour vous encourager…

Je mets 4 étoiles pour vous encourager à travailler plus et améliorer les services de Fyatu

17 september 2024
Review zonder uitnodiging
Logo Fyatu LTD

Antwoord van Fyatu LTD

Nous sommes ravis d'apprendre que vous appréciez certains aspects de nos services. Vos encouragements sont importants pour nous et nous motivent à continuer à améliorer Fyatu.

Beoordeeld met 1 van de 5 sterren

j'ai rechargé mon compte depuis mais je…

j'ai rechargé mon compte depuis mais je n'arrive ps a créer une carte vitale ny a effectuer des retrait depuis alors que que pour effectuer des dépôt des fonds sa passe régler le problème ou autorisé nous a retiré nos fonds

16 september 2024
Review zonder uitnodiging
Logo Fyatu LTD

Antwoord van Fyatu LTD

Nous vous remercions d'avoir pris le temps de partager votre expérience sur TrustPilot. Nous comprenons votre frustration face aux difficultés que vous rencontrez pour effectuer des retraits et créer une carte vitale après avoir rechargé votre compte.

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