I couldn’t have asked for a better experience while shopping for an engagement ring. The team was incredibly helpful, patient, and genuinely excited to be part of such a special moment in my life.... Toon meer
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Its been 21 days since I placed my order. I was told it would only take approximately 2 weeks for my order to be completed. The company has done minimal communication to keep me updated on my orde... Toon meer
Bedrijf heeft geantwoord
We ordered my wedding band through Gage and my fiancé also got my engagement ring from them and we had a great experience both times. Rings arrived within the allotted timeframe given at checkout. Hi... Toon meer
All around great experience!! We set an appointment and received great service from Frankie. You can tell she really knew her stuff. Gage was the only location that had EXACTLY what my fiancé wa... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Gage Diamonds is Chicago's premier retailer of engagement rings, wedding bands, fine jewelry, and designer watches. Buy now and pay over 12-24 months with 100% no-credit-needed financing through LendFirm. Apply today and get approved in less than 24 hours. All you need is a valid bank account in good standing and direct deposit.
Contactgegevens
165 W Chicago Ave, 60654, Chicago, Verenigde Staten
- engage@gagediamonds.com
- www.gagediamonds.com
4,2
Goed
452 reviews
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Phenomenal customer service and great…
Phenomenal customer service and great product.
18 februari 2023
Beautiful ring but sizing is off
The ring itself is beautiful but it is too large. Definitely off In sizing.
24 januari 2023
Antwoord van Gage Diamonds
Hi Jennifer, can you send us a message at engage@gagediamonds.com? We offer a complimentary 6-month aftercare program which includes free ring resizing. We'd be happy to take care of this for you!
Excellent company!!!
The ring is beautiful, the service was great l and the complimentary 2-day shipping was helpful with getting me the ring when I needed it. Thank you for all your help!!
20 januari 2023
Communication was lacking
Communication was lacking! I ordered the ring and decided to change the stone shape. Sent an email asking if this was possible, after 3 days of no response I called to verify that this could be done. The lady said yes somebody would reply to the email I sent with the cost and delay to make the change. 3 days later I got an email saying the change could be made but it would delay the delivery a few days. I was fine with the delay and responded to proceed with the change. Fast forward 2 weeks, I received the ring but the stone was never changed. The ring does seem like decent quality and I will just stick with the original stone shape that was sent. Communication is definitely an issue for this company though unfortunately.
18 januari 2023
Very easy to work with even though I…
Very easy to work with even though I haven’t received my item every email has been answered
26 januari 2023
Great and exceptional service
Great and exceptional service, stayed in contact with me throughout the whole ring buying process. It was simple and easy, and order was shipped and arrived when it was scheduled.
3 februari 2023
Its been 21 days since I placed my…
Its been 21 days since I placed my order. I was told it would only take approximately 2 weeks for my order to be completed. The company has done minimal communication to keep me updated on my order status. The status date still shows December 27th, the date of my original order, on my Gage Diamonds account. No update since then.
Your company needs to be more proactive in updating the status of orders, especially since thousands of dollars was spent on this order.
17 januari 2023
Antwoord van Gage Diamonds
Hi Chozan, as stated on our website and all order confirmation emails, all orders take 10-15 business days to complete, which are Mondays-Fridays, not including holidays. Since you placed your order on December 27th, we've had New Year's Day (recognized on January 2) and Martin Luther King Jr. Day on January 16th. Today marks the 14th business day since your order was placed, however LendFirm notified us on Janaury 6th, midway through production, that they were unable to process a first payment due to incorrect banking information provided on your account, thus pausing production on your item. After 5-business days of an item paused in production, the order is canceled. We only received confirmation from LendFirm that they received updated banking information on January 13th, which is when production restarted on the item, and another 10-15 businesss days. We also have no record of you reaching out to us at any point, but we do have record of you opening our email updating you on the status of your order on January 10th. Please feel free to reach out to us at engage@gagediamonds.com if you have any further questions.
Absolutely love the ring and they made…
Absolutely love the ring and they made ordering so easy
10 januari 2023
Dream Watch
I wanted a watch not any watch a certain watch and in there gallery they didn't have one but when I told Lauren what I would love to have was like a dream she brought what I imagined to life since wasn't in there stock had to wait longer than normal. but the wait is worth it...
21 december 2022
responsive
responsive. I do wish the rubies were more reflective/ red/ a little bigger to match the center stone.
9 januari 2023
Antwoord van Gage Diamonds
Hi Punik, thank you for your review! I see you ordered our Kiana setting which has 4.00 x 3.00 mm accent stones. This is standard across this setting style, and listed in the product description!
Amazing
Gage Diamonds was absolutely amazing. They were extremely helpful. I needed the ring in before Christmas morning and they made it so easy to get done! I could not be happier with the product or the experience.
16 december 2022
Review zonder uitnodiging
So in love with my ring upgrade !!
I enjoyed how Lauren took her time to explain the different diamonds and qualities about them. I also brought my kids with me so she was more than accommodating.
10 december 2022
This is the place to shop
Very helpful and took care of sizing for me showed up 3 days late but not their fault Fedex messed that up would recommend to anybody and will use again
27 december 2022
Distinguished from rest
This is the only company online I recommend for fine practical affordable jewelry. I am proud of all my precious products for my myself and gifts for loved ones!
19 december 2022
The watch was junk
The watch was junk. It was loose in the case. Couldn't set the time. It could be wound and it would tick. But in four days of running it only moved about one hour. You couldn't have checked the watch. Unless all you checked was to see it it ticked.
6 december 2022
Antwoord van Gage Diamonds
Hi Randall, thank you for sharing your experience. We have no record of you reaching out to us about this issue. Our pocket watches are noted as pre-owned and priced according to their condition. The pocket watch you purchased, as noted in the product name and description is 123 years old. If you contact us at engage@gagediamonds.com we'd be happy to find a resolution. Thank you!
The ring was AMAZING
The ring was AMAZING! so much better in person and so sparkly. HIGHLY recommend!
14 december 2022
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