Gamesplanet Reviews 726

Craig did a great job fixing my mistake. Only took minutes to respond and minutes to fix. Great customer service

100%, rapide et fiable

Très bon service client. Réactif à souhait ! Merci je vous recommande à 100%

Thanks for the help with activating on Steam.
That really saved me.

Très bon site pour trouver des clef de jeux pas cher

Le support très réactif merci !

Service client irréprochable.
Erreur d’achat de ma part, remboursement obtenu en moins de 24h sans aucune contestation.
Merci Gamesplanet 👍

Had a problem with dlcs compatibility with the Ubisoft connect, and the gamesplanet assistance was really helpful, while the ubisoft assistance was terrible.
Now my problem is fixed,a really reliable team, thanks rafal!

Tres bon site
Une bonne equipe,
Christophe est de trés bons conseils et à l'ecoute pour le dépannage

Got a code from a campaign for a key of a game that was locked in my region.
A few quick messages and the support asked me to pick another game i was interested in that would work for my region.
Great experience.

Gamesplanet will not offer a refund even though I purchased a video game within an hour of buying. There are far better companies such as Steam, Xbox, and PlayStation with customer friendly refund policies. On the other hand, Gamesplanet does not offer a refund once a purchase is made and the code they give is unlocked. They are a useless 3rd party. Just a greedy company with no consideration to their customer’s concerns. Steam, Xbox, and PlayStation will let the customer use the game and give a refund for a video game if the customer requests within the same day! Gamesplanet WILL NOT REFUND!

I accidentally purchased a game twice so i sent an email to have one refunded and they responded within 10 mins. Very quick and it was easy to resolve.

J' ai acheté le jeu Minecraft édition java et bedrock, ils m'ont aidé à la validation et sont très réactif et sympathique, je recommande vivement à 200% site français très fiable et ils sont toujours à l' écoute si on a besoin super top

I found it easy to use this service - I bought MSFS2024 for 15% off the RRP. As it was my first purchase, Gamesplanet manually checked the transaction, which took about 1-2 minutes. Once this was done, I activated the purchase, obtained a registration code which I was able to use in the Xbox app using the 'Redeem' option. I'm happy it all worked out as hoped.

Support hyper réactif et flexible.
Pas les moins chers du Web,mais permet de rémunérer normalement les auteurs et assurent un vrai service ce qui devient rare de nos jours!

Stupid scummy scammy bullshit. Site tells you to sign in through Steam. What they don't tell you is that it auto creates a fake email alongside it in which you cannot change and are required to access to gain access to the codes you paid for. SCAMMY BULLSHIT DO NOT USE

Un ottimo sito per risparmiare sull'acquisto di videogiochi. L'assistenza è stata immediata, avevo avuto un problema con la ricezione dell'email per l'attivazione dell'account, ma sono stati rapidissimi a risolverlo e attivare il mio profilo in pochissimo tempo. Sicuramente lo utilizzerò ancora in futuro!

I made a mistake when signing up for their service. Id bought something and couldnt get my email to confirm because Id made a typo. I sent a support request and maybe 7 hours later, the next morning essentially, id got my problem fixed by Craig, on a Sunday. Super appreciative!

My paypal email was different to my registered email with games planet so the email game link was delayed and required a quick email to rectify. I got my game so am happy.

Had an issue with my old email, contacted support on Facebook, replied and solved the case in less then 10 minutes without problems.