Fantastic service from start to finish, a real pleasure to deal with. Great customer service. Email enquiry answered promptly. Items in stock and delivered within two days via DPD despite storm Goret... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Just purchased an osprey farpoint 55 ruck sack after watching the store video of it, what a fabulous piece of kit! It’s defiantly worth every penny. The whole process of purchasing was made worry... Toon meer
If I could give 10 stars, I would! What a fantastic service from this company. I was hesitant to place my order because there were only 500+ reviews, but since most of them were 5-star reviews, I de... Toon meer
Bedrijf heeft geantwoord
Reliable, competitive prices and fast delivery. Solid experience, will repeat for sure. I didn't know the store but I came up while looking for travel/hiking gear and was one of the few retailers... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Gap Year travel store selling travel accessories and backpacking equipment for independent travellers
Contactgegevens
Unit 158 Avenue B, Thorp Arch Estate, LS23 7BJ, Wetherby, Verenigd Koninkrijk
- 0113 5218 575
- www.gapyeartravelstore.com
4,9
Uitstekend
537 reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
My order arrived promptly and in top…
My order arrived promptly and in top condition. Really pleased with the overall service.
27 november 2023
Quick, efficient and competitive.
Quick and efficient service and competitive pricing for the Osprey luggage we wanted
27 november 2023
Good quality product delivered quickly
24 november 2023
Top Class Customer Service - thanks!
Having bought several items from GYTS for a S.America trip, I experienced a minor (but annoying) failure with one of them (from a premium brand). Stewart at GYTS provided fantastic support in coordinating a return and repair with the manufacturer. The bag is now back and in full working order. Stewart could not have been more helpful, and GYTS are now on my favourites list.
11 november 2023
Review zonder uitnodiging
Fantastic product which was delivered…
Fantastic product which was delivered on time and in perfect condition. I was concerned it was going to be too heavy with the wheels and the rucksack not comfortable but it sits very well on my back and is comfortable. It would have been useful to have a drinks bottle holder on the side and perhaps the foam flaps make it a bit awkward to pack initially but once you have a few items inside it holds the sides back.
1 november 2023
Delivery problem sorted out quickly
I did not receive this item, but since completing this review I have had a very quick response and found out they only had part of my address. They are now sending me a replacement order.
30 oktober 2023
Good customer service
1. Actually had a human answering a phone when I had a question.
2. Rapid confirmation of order and good communication
3. Rapid delivery and the order was as promised and expected.
30 oktober 2023
Great service
Great service - ordered an item, needed it fast. Emailed to see if they could get it to me quicker and of course offered to pay the extra. They upgraded the delivery and called me to let me know the item was on its way... so friendly too
30 oktober 2023
Review zonder uitnodiging
I think this is a scam I can't contact…
I think this is a scam I can't contact them and the alleged tracking number doesn't work!
24 oktober 2023
Review zonder uitnodiging
Antwoord van Gap Year Travel Store
Hi Joanna,
Sorry to hear you've had problems getting in touch with us - we haven't received any emails or calls from you but I can see from the tracking that your order has been delivered. If you need any more help please get in touch.
I was sent the wrong item
I was sent the wrong item.
I emailed to let you know and had a very quick and apologetic response by phone.
Unfortunately the item I wanted was out of stock.
I am waiting for it to be back in stock and then to be delivered.
25 september 2023
Antwoord van Gap Year Travel Store
Hi Jonathan,
We're really sorry the wrong item was sent out to you and appreciate your understanding while the replacement arrives into stock with us. As soon as it does we will get it dispatched.
Regards.
Chris
Great Customer Service!
I ordered the wrong item and had to return it for an alternative - they were so understanding and helpful.
Great Customer Service!
26 september 2023
4/5 stars
Easy to navigate the website. Some products are out of stock but generally have a good range and reasonable prices. Delivery is fast
25 september 2023
Really quick delivery
Really quick delivery, cheaper than elsewhere and great condition- no complaints!
28 augustus 2023
Only place in the UK that had the item…
Only place in the UK that had the item in stock, arrived a day early. Super Duper.
28 augustus 2023
Great arrived on time
28 augustus 2023
Super service! Super price!
Easy to navigate website and find super quality backpack transit/rain cover at great price! Super fast delivery. Excellent service! 👍
28 augustus 2023
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