The return exchange process is extremely slow and inefficient. To exchange for a different size, you must return original merchandise and wait two weeks before the exchange is initiated. At that point... Toon meer
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Lees wat reviewers zeggen
They shipped my package to an old address. Through virtual assistant, UPS and phone customer service for a UPS pickup to send to correct address, there was ho response. Worst customer service in th... Toon meer
I’ve ordered twice lately and both times I’ve been delighted with the offerings/options, the ease of ordering, prompt delivery and oh yes! I absolutely LOVE the organic cotton percale sheet sets! The... Toon meer
I've been shopping at Garnet Hill for years. My latest purchase, a Bath Mat with memory foam, is terrific. Sourced from Portugal, the mat cover itself is thick and plush; the memory foam make... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Garnet Hill original designs in clothing and home decor. Growing Up with Garnet Hill, a spirited collection of designs with kids in mind.
Contactgegevens
Verenigde Staten
- www.garnethill.com
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Service was fine except that one item…
Service was fine except that one item is still in back order—almost 2 months—will not arrive until December
Things I like / things I don’t
Things I like: the fabric. Soft and comfortable. The pockets in the pants - wonderful. The color pattern — attractive. Things I didn’t like: despite following the washing instructions to the letter, the pajamas shank. They still fit but not quite as comfortably prior to washing. And the elastic on the sleeves is too tight for my small wrists.
Love the website!
I placed my order online, it was a very easy process and I was able to find exactly what I needed.
Beautiful quilt
Beautiful quilt! Love the pattern and feel. I was hoping for a more saturated color. This is more muted, but still lovely. I layered for more texture.
Very good quality clothing
Very good quality clothing. The company is prompt in every way. I ordered two of the same sweater for sizing and returned one. Simple and easy. I love the sweater too!
The order taker sent the presents of…
The order taker sent the presents of pajamas to me at 17 Tennis Court in Albuquerque instead of to the grandchildren at the Mercedes address in Dallas. This made the presents too late to send for the birthday. All my pre planning was for naught.
The dress size and color were perfect
The dress size and color were perfect. The beautiful eco-friendly fabric was a wonderful bonus.
Pheobe button-front dress
I ordered 2 dresses (M&L) and the medium 1 fit perfect.
I called to try to stop shipment of the large, but it had
already been sent out. No worries, and the lady who
took my call was kind enough to take off the shipping charges. I have a Garnet Hill top that is a large so I was happy to fit into a medium dress!
Hoping to order again soon. Thank You! Kate DeSantis.
I love the jacket
I love the jacket - the print, the fit. The reason for the 3 stars is I had to exchange the size from my original order. The process went well, and fast. I am wearing it for the first time and am overwhelmed with the scent of perfume at the collar (not mine, I don't wear perfume). It was apparently a previously returned item.
Inundated with emails
The boots were fine, but I specifically did NOT sign up for emails to be sent to me, almost daily.
I went to 'unsubscribe' and was not allowed to submit because there was an 'unknown?' Or something? entered? I assure you it was quite bland and rated G.
PLEASE JUST STOP THE EMAILS.
No one, no one, is going to purchase from you if their hackles rise at YET ANOTHER EMAIL FOR YOUR LATEST SALE.
The shoes fit perfect and that doesn’t…
The shoes fit perfect and that doesn’t always happen when you mail order shoes.
your orders seem to take a long time to…
your orders seem to take a long time to get here compared to other things I've ordered
Beautiful shower curtain
The shower curtain is absolutely beautiful! And delivery was on time.
Confusing, delayed return system.
Garnet Hill has a very delayed and confusing return system. Part of problem being detailed, simplified information that should include purchase item numbers, description and price paid. Consequently it makes it hard to keep track of returns and payment due you the customer.
Not What I'd expect from Garnet Hill
I'm some what pleased with the comforter though shipping was a bit slow and definitely not the quality I expect from Garnet Hill. The workmanship is not fabulous as the binding on the piece pulls the edges so it doesn't lie flat. The fabric is soft, a bit silkier than I anticipated and I am happy with the color.
Nice quality clothes
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