Garnet Hill Reviews 

I like the pajamas, the XL fits perfectly with the pants being the right length for my height (5'10"). The fabric seems a little thinner than previous green cotton fabrics but it is still soft and warm. I received the order quickly.

Garnet Hill is a first class company. Not only are all the items top notch but the customer service and attention to details are also very very good. You just can’t go wrong with Garnet Hill

order arrived earlier than projected, both high quality, loved colors and sizing was more than generous. One of the shirts was too big so i'm exchanging which was so easy with all included and easy to understand instructions.

Bought some lovely things-but had to return because of fit- refunds were issued immediately - no muss, no fuss! Excellent service!

GH continues to present interesting styles for casual living. I could do with a bit more color as there seems to be a lot of brown and black offered!

I appreciate the free shipping coupon included in purchases; however, the time frame is usually 30 days or so which is a bit short unless one is constantly buying from GH. I don't appreciate having to pay a return fee when something doesn't fit or not as pictured as many other companies are waving it for good customers.

I do like the quality and suppleness of most of your materials which make them even more comfortable. I have been buying your Asian organic cotton pajamas for many years and love them. Again, a design suggestion: perhaps some solid colors or stripes for those of us who have a drawer full of flowered pjs!

1/2 of my order was delayed. I had to call customer service to get an explanation of why and when it would be delivered. It would have been good to receive an email giving this info as I want to be home to receive the order. I am happy with the bedding purchased and always look forward to GH catalogs.

I didn’t get any notification that my item was on back order. It took 6 weeks to arrive.

Garnet Hill emailed promptly after purchase and when item shipped. They arrived quickly. My son really likes his new fox slippers. They are great, as it states on the tag, for growing feet. Really, these are great and very well made.

fabric is ok though doesn't seem to be of same quality as fabrics i've received from Garnet in past.

Beautifully made and I love the colors. It was heavier than I thought. But love it.

Customer Service provided excellent assistance with a return, very appreciated!

Easy to place order, I ordered the Weekender Crew T-shirt and also in the long sleeve, all 100% cotton very soft size XL to have little more room to layer and also for any shrinkage, washed and dried in dryer on low perfect!!! will order more need more colors!!!!

The mat is on my kitchen floor and looks good and seems easy to clean. I wish it was slightly larger though. The next size available would be too large.
I may order another one for my screened in porch in the spring.

Have been ordering from Garnet Hill for years. I am very happy with their style, quality, service. Usually receive complements when I wear their clothing.

My experience with GH's customer service representative during an exchange was pleasant and satisfying. She was knowledgeable of the inventory and willing to access additional information to serve me better. Overall I had a very good experience.

The dress will be warm and cozy - just needed to shorten slightly - will go with boots or dress shoes Love it!!!!

When I placed my order for pajamas, somehow the wrong pattern was selected, and I didn't notice until one minute after I placed the order. Unfortunately, it was 7:00 p.m. so I was not able to reach customer service and the order was packed overnight and mailed out. I ordered the correct pj's, and the rep helped me the next morning to plan the return of the first pj's. Everyone was super helpful and I got my refund in a timely way.

Also, the pj's are very nice quality with beautiful fabric and well constructed. The only thing missing is pockets in the pj pants.

ordering was easy and quick. items were delivered within a week!

I love Garnet Hill sheets! Never disappointed.

This was a gift to me from my husband while I was suffering from broken ribs and vertebrae. It arrived quickly and feels delightful.
problem is it matches nothing in our home, but its such a sweet gift that I don't feel I can exchange it without hurting his feelings