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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Dårlig information Jeg har købt et keybord, men da jeg fik det manglede det en adaptor. Det fremgik af listen over inventar, at den skulle være der. Jeg efterlyste den men fik først svar, da jeg ry... Toon meer

Beoordeeld met 1 van de 5 sterren

Garbage, bought a case after a couple of weeks the edges frayed and separated - total rags. Claimed on the warranty replacement; told them of the issue; paid the postage for replacement and within o... Toon meer

Beoordeeld met 5 van de 5 sterren

J'ai cette coque depuis maintenant 2 ans je n'ai jamais eu une meilleure coque que celle-ci elle est fissurée à certains endroits lié au nombreux chocs qu'elle a subit mais vraiment très résistante je... Toon meer

Beoordeeld met 2 van de 5 sterren

Such a shame. I've always had gear4 cases but when I bought the Oxford eco folio case for my new IPhone 11 Max it started to fray within just a couple of weeks of use. Carphone warehouse immediately e... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Mobiele telefoonaccessoire winkel

Informatie afkomstig van verschillende externe bronnen

At Gear4, we understand your smartphone is more than just a phone. It’s a catch up with your best friend, a collection of your happiest moments, a travel buddy, even a personal assistant. That’s why the cases in our range all feature D3O® smart technology, trusted by motorcyclists, sports professionals and even the military. But that’s not to say we compromise on style. Our cases are slim, light and will suit every taste – giving you the very best protection for the devices you can’t live without.


Contactgegevens

1,8

Slecht

TrustScore 2 uit 5

179 reviews

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1,8

Alle reviews

(179)

0 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Refreshing great customer service today…

Refreshing great customer service today from gear4. Emailed to make a warranty claim on my iPhone cover that had discoloured and turned brittle and received an reply within a couple of hours. Replacement cover is on its way. Thanks very much 😊

15 oktober 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My iPhone case claim.

My iPhone case broke and I emailed the support team and got a lady called becki (Rebecca) helping me and she was an amazing person and she had great customer service went through my claim step by step to help me get a new iPhone case. Wonderful lady, would fully recommend her and the company as a whole amazing thank you.

5 oktober 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service.
Bought some Boomwhackers from them, best UK price on the net, ordered Friday, delivered Monday. Used DPD for delivery who are always attentive and careful with parcels. Will happily buy from G4M again.

24 september 2018
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Purchased the gear 4 D30 case the day…

Purchased the gear 4 D30 case the day after my galaxy s9+ came out. It hasn't even been a year and my case is now coming apart and became yellow. Extremely disappointed because I paid $49.99 at the time. I threw box away so no way of returning it

21 september 2018
Review zonder uitnodiging
Logo Gear4

Antwoord van Gear4

Hi,

Thanks for leaving us a review. I'm sorry to hear what has happened to your case. Did you email our customer services team at all? They would have been able to replace it for you. Please contact us via social media or by emailing info@gear4.com so that we can help resolve this problem for you.

Kind regards,
Nikki

Beoordeeld met 5 van de 5 sterren

Best phone case out there

I have for serval years now used Gear4 cases for all my phone and bought it for my family member too. I once lost my phone from 5 stores up and my phone didn't break at all because of the case. Gear4 has a loyal customer in me.

5 september 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Grate customer service

Grate customer service. Gear 4 are fantastic cases and the customer service is five star thank you so much Rebecca for sorting out my issue so promptly

2 augustus 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

i was helped by rebecca at gear 4…

i was helped by rebecca at gear 4 customer services, she was nothing but helpful and they should be proud to have her as part of their company. She always replied quickly and effectively and I thank her for helping me.

31 juli 2018
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Good service. Product failed and was replaced without quibble.

I bought a D30 case for my iPhone 5S in November 2017. At £35 from Carphone Warehouse it was a lot more than I'd normally pay for a case (and they've dropped in price since then - I think they're about £25).

It's been very good and has definitely saved my phone from some nasty drops.

However, after 8 months the cover has started to delaminate and the pocket for bank cards has stretched so they won't stay in the wallet.

To their credit, Gear4 have offered to replace it without quibbling.

Carphone Warehouse however just washed their hands of it saying it had a six month warranty. So top marks to Gear4 and Boo to Carphone Warehouse.

30 juli 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent customer service and quality product

After doing some research on the best cases for my iPhone, I decided on a gear 4 as not only do they offer great protection but they look good too. Customer service was excellent and postage was super quick. I wouldn't hesitate to recommend this company.

27 juli 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Impeccable customer service!!

Impeccable customer service!!

I have a samsung galaxy s8 and part of my case had accidentally snapped. After emailing customer service to inform them of the situation i recieved a reply from a lady named rebecca. She was quick to respond and she was very helpful, sending a new case straight out.
When the new case arrived i opened the parcel to find it was for a galaxy s9. After looking back through my emails i realised i had typed s9. I emailed again to apologise for my mistake and once again her attitude was briliant, friendly and she assured me that the correct case will be with me in a few days.

Thanks to Rebecca's customer service i can highly reccomend gear4 and will be sure to purchase from them in the future.

18 juli 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Service and Product

My Granddaughter damaged her new iPhone and after the repair I asked the shop to recommend a case for the newly repaired phone. The young person serving me took her own phone out of her pocket and threw it across the shop, picked it up and threw it back. She then showed me the unmarked and working phone and said "This is the case to get" Gear4. An extreme case of salesmanship but effective and showing her faith in the Gear4 product. Naturally I contacted Gear4 directly and they have kindly sourced the exact case that my Granddaughter wanted, even though it was technically out of stock.
Many thanks and a great product and service Gear4.

17 juli 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I have a gear4 case for my iPhone8 and…

I have a gear4 case for my iPhone8 and I am entirely satisfied with the quality of the product. In the past, I opted for cheap cases bought online but inevitably my cell phone would get damaged as the cheap cases failed to protect the edges. Gear4's case is sturdy, sleek looking, functional, the buttons are responsive and do not make your phone look or feel bulky. Adding to that, they have great customer service and should you have any issues with the case they deal with it promptly and fairly.

11 juli 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

credit when credit is due,had a small…

credit when credit is due,had a small issue wish my phone case and i contacted gear 4 about this problem and i was promptly messaged back by a friendly customer support employee called becki and she was more than happy to help me with the issue with my case,4 dsys later i had a brand new case delivered to my home.
great cases and superb customer care.
10/10

10 juli 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The best cell phone case I ever had

The best cell phone case I ever had. Very strong and robust. The quality is unique, so I like to spend more money on it. Will be synonymous with every new smartphone exclusively use the covers from the brand Gear4.

4 juli 2018
Review zonder uitnodiging

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