Genesis Home Appliances Reviews 

64
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Excellent customer service, nothing was too much trouble. Sorted out an issue with an oven rack, so very pleased with their service.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Liam made my experience the best.. hang on to that guy. He went over and above to help me and gave the best service I’ve had in all my 75 years . His attention to details, spot on ..delivery guys al... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

It was reassuring to deal with a local company but with the convenience of ordering online. Communication direct from the store was good, and the delivery men were friendly and efficient. I would have... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The older model I originally ordered was out of stock so they called to let me know and discussed the new model giving me a choice to buy that one, something different or cancel. Very helpful.

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Huishoudapparatuur winkel
  2. Huishoudelijke apparaatonderdelen leverancier
  3. Reparatieservice voor huishoudapparatuur
  4. Elektronicawinkel
  5. Gebruikte spullen winkel

Geschreven door het bedrijf

1000's of Appliances in Stock We sell Electrical appliances and while based in the north west, we offer Nationwide Delivery. We started as a family run business in 1998 and quickly grew to be able to compete with anyone on price in the UK. We carry thousands of appliances and offer a fast and efficient delivery service direct to your door Need help? Call our specialists on 01900 61767 We offer high quality service with a friendly team who are dedicated to providing you a fast and efficient service.  We always have the time to discuss your individual requirements, consider the options and offer you our years of experience and give our professional advice. Our aim is to give you value for money with quality Appliances, please just give us a call or order online. Welcome to Genesis Home Appliances LTD, a family-owned and operated white goods retailer nestled in the heart of West Cumbria. With a commitment to excellence and service, we take pride in offering nationwide delivery coupled with unbeatable prices. At Genesis Home Appliances, we're not just selling appliances; we're delivering convenience, quality, and peace of mind. Our Extensive Range: From washers to range cookers, we specialize in offering a comprehensive selection of white goods to cater to every household need. Whether you're upgrading your kitchen or refreshing your laundry room, we have the perfect appliance solution for you. Our range includes top brands and the latest models, ensuring you have access to cutting-edge technology and innovation. Professional Installation Services: At Genesis Home Appliances, we understand that purchasing an appliance is only the beginning. That's why we go the extra mile by providing professional installation services. Our team of skilled installers ensures that your appliance is set up correctly, guaranteeing optimal performance and longevity. Sit back and relax while we handle the installation process with precision and expertise. Unmatched Customer Service: When you choose Genesis Home Appliances, you're not just a customer; you're part of our family. Our dedicated and knowledgeable sales staff are here to assist you every step of the way. Whether you have questions about product features, need assistance with choosing the right appliance, or require post-purchase support, we're here to help. With a commitment to excellence, we strive to exceed your expectations and provide a seamless shopping experience. Our prices are rarely beaten, but we will match a price if you find it cheaper elsewhere online.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

64 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 20% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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4,5

Alle reviews

(64)

38 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

The communications from this company…

The communications from this company was excellent and an example to "communication" companies what it should be like!

22 juli 2026
Logo Genesis Home Appliances

Antwoord van Genesis Home Appliances

We always try to keep our customers informed throughout their order, glad to hear it's appreciated! Thank you for the feedback

Beoordeeld met 5 van de 5 sterren

Very helpful and friendly staff

Very helpful and friendly staff, expert installers, great price and service!

24 juli 2026
Logo Genesis Home Appliances

Antwoord van Genesis Home Appliances

Thank you for taking the time to give us feedback :)

Beoordeeld met 5 van de 5 sterren

It was the fact I have dealt with you…

It was the fact I have dealt with you on several purchases over the years and the communication is always the same excellent

20 juli 2026
Logo Genesis Home Appliances

Antwoord van Genesis Home Appliances

Repeat customers mean the world to us and it's always good to hear why they keep coming back!

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service, nothing was too much trouble. Sorted out an issue with an oven rack, so very pleased with their service.

24 juli 2026
Logo Genesis Home Appliances

Antwoord van Genesis Home Appliances

Glad to hear we could help! Thank you for sharing your experience

Beoordeeld met 5 van de 5 sterren

Quick delivery

Good product, it's working according to product specifications
I love it

23 juli 2026
Logo Genesis Home Appliances

Antwoord van Genesis Home Appliances

Thanks for taking the time to review

Beoordeeld met 5 van de 5 sterren

Liam made my experience the best.

Liam made my experience the best.. hang on to that guy. He went over and above to help me and gave the best service I’ve had in all my 75 years . His attention to details, spot on ..delivery guys also very good,efficient and friendly. Would highly recommend to everyone. Thank you, especially Liam you’re a star ⭐️. Sheila Pearson

14 juli 2026
Logo Genesis Home Appliances

Antwoord van Genesis Home Appliances

We'll be sure to pass on the praise! Thanks for giving feedback

Beoordeeld met 4 van de 5 sterren

Great service, great price, great appliance!

It was reassuring to deal with a local company but with the convenience of ordering online. Communication direct from the store was good, and the delivery men were friendly and efficient. I would have given 5 stars, but I was disappointed that ‘In stock’ meant with the supplier, not the store, so I had to wait a couple of days longer than I had hoped, but the Beko tall integrated larder fridge is great, and a much better price than the Lamona one it has replaced, that only lasted 3 years and 8 months!

9 juli 2026
Logo Genesis Home Appliances

Antwoord van Genesis Home Appliances

Thank you for taking the time to share your experience

Beoordeeld met 5 van de 5 sterren

great communication and assistance with…

great communication and assistance with sourcing the product --went over and above 5* +++++

16 juli 2026
Logo Genesis Home Appliances

Antwoord van Genesis Home Appliances

We're happy to have been able to provide such good service! Thanks for taking the time to give us feedback

Beoordeeld met 5 van de 5 sterren

Friendly

Friendly , professional and helpful staff at the showroom and on delivery of new fridge / freezer ( and removal of old unit ).

6 juni 2026
Logo Genesis Home Appliances

Antwoord van Genesis Home Appliances

Thank you for taking the time to review us!

Beoordeeld met 5 van de 5 sterren

Helpful advice on the telephone

Helpful advice on the telephone. Competitive price. Delivery on time and as arranged. Exceptionally good installer of dishwasher when it was not an easy job.

1 juli 2026
Logo Genesis Home Appliances

Antwoord van Genesis Home Appliances

We're glad you had a positive experience at every step of your delivery, thank you for taking the time to update us!

Beoordeeld met 5 van de 5 sterren

Great business to buy from

The older model I originally ordered was out of stock so they called to let me know and discussed the new model giving me a choice to buy that one, something different or cancel. Very helpful.

17 juni 2026
Logo Genesis Home Appliances

Antwoord van Genesis Home Appliances

Thanks for taking the time to review us, we're glad to have been able to resolve the issue and get you an item you are happy with!

Beoordeeld met 5 van de 5 sterren

TOP CLASS A1

20 juni 2026
Logo Genesis Home Appliances

Antwoord van Genesis Home Appliances

Thank you for taking the time to review us here at Genesis Home Appliances

Beoordeeld met 5 van de 5 sterren

Great

Staff very helpful

20 juni 2026
Logo Genesis Home Appliances

Antwoord van Genesis Home Appliances

Thank you for your review, we're glad our staff could be helpful during your experience

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, phone call leading up to delivery and another one on the day ,

20 juni 2026
Logo Genesis Home Appliances

Antwoord van Genesis Home Appliances

We are glad you are please with our service, thank you for taking the time to review us!

Beoordeeld met 5 van de 5 sterren

original item was not available

original item was not available. they sought out the best alternative. great comms about delivery

12 juni 2026
Logo Genesis Home Appliances

Antwoord van Genesis Home Appliances

Thank you for the review, we are pleased you were happy with how we managed your sale

Beoordeeld met 5 van de 5 sterren

Genesis always sends out competent

Genesis always sends out competent, pleasant people who turn up on time and do a good job.

14 mei 2026
Logo Genesis Home Appliances

Antwoord van Genesis Home Appliances

Always happy to see a returning customer! Thank you for giving us a review

Beoordeeld met 5 van de 5 sterren

Excellent advice and price

Excellent advice and price. Very helpful local company

22 mei 2026
Logo Genesis Home Appliances

Antwoord van Genesis Home Appliances

We strive to always do the best for our customers, thank you for taking the time to share this review

Beoordeeld met 4 van de 5 sterren

The company was very helpful through my…

The company was very helpful through my process
Unfortunately my freezer was delayed as it was out of stock
They kept me informed about this and glad to say I now have my new freezer

12 juni 2026
Logo Genesis Home Appliances

Antwoord van Genesis Home Appliances

Thank you for sharing your experience, we are glad to have been able to organise an alternative for you

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