getdeardoc.com Reviews 277

Camille was very attentive and quick with solutions to what I had asked of her.

Michelle was very helpful and explained everything to me throuroughly.

We are so grateful for Maria Ochoa help and appreciate her great customer service! She was professional, attentive, and understood what we needed. The communication was clear and the results exceeded our expectations. We highly recommend her services!

My questions were answered and problem was solved. Very quickly, and effectively.

The solution to my issue was easy to implement. Fast result

I run a digital marketing company, and my client signed up with DearDoc for a 1-year $24,000 contract. They make promises that are not kept, the technology is mediocre, and their customer service is nonexistent. Their contract is ridiculous, not a single promise of performance or customer value, just how they intend to hold clients in to their contract - here is the content: This Payment Agreement (the "Agreement") is subject to DearDoc's standard Terms of Service ('Terms of Service"), in addition to the following terms and conditions agreed upon between DearDoc and Customer (individually "Party" or the "Parties"):

This agreement will auto-renew at the end of each contract Term (the "Renewal") unless either Party gives the other Party notice (via "written notice with verbal exit with Customer Success Manager") of termination at least 30 days prior to the end of the contract Term. In the rare event of a cancellation request, clients are required to participate in a mandatory exit interview as part of our continuous improvement process.

Upon Renewal, Customer authorizes scheduled charges to Customer via credit card or ACH account. Customer will be charged the amount indicated above each Billing Term. A receipt for each payment will be either emailed to you or available in your DearDoc billing portal, and the charge will appear on your bank statement from "DearDoc" or "Ratio Funding I LLC".
I acknowledge that product results vary and are not guaranteed.

Since the price above is significantly discounted, payments referred to herein shall not be refundable and not eligible for proration, and the Customer waives any right to charge-back this purchase with their credit card

Wow, the assistance with what I needed was very quick and helpful. Thanks 🙏

Confident, responsive and reliable two way conversation, efficient and productive

They are quick to add or remove anything on my website and are great at communicating.

Great customer service! My issue was fixed quickly and Alberto was very helpful!

Working with Camille is always a pleasure

They are very attentive ,efficient and patient. They make sure you have been satisfied.

Al was able to help our clinic figure the best way forward for our staff to help our patients in the best way possible. thank you

Cristina was great to deal with and took care of everything we needed. Great job!!!

Camille was available right away and addressed my concern immediately. She helped me to be able to view the changes when I was unable to see them on the dashboard right away.

Camille answered my question thoroughly and quickly!

Michelle was very helpful and responded quickly. She understood exactly what we needed and was able to assist us efficiently and in a timely manner.

DearDoc support is very knowledgeable and responsive.

Camille was so helpful teaching us how to use the program

Luis was very helpful in addressing all my concerns and making everything a painless process.