Genuinely just terrible. Platform isn't that helpful, and wants a pretty good chunk of money. We cancelled our accounts, would have left it there. But holy hell trying to leave was another thing, w... Toon meer
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Lees wat reviewers zeggen
Eamon and Chey are top notch. Very professional and knowledgeable, they helped us throughout the process. From property selection and evaluation all the way to having our property leased (within less... Toon meer
Bedrijf heeft geantwoord
My initial inquiry was not specific enough. Customer Support specialist Danica Villegas of Getground responded swiftly shortly after I sent my email, though it was already late in the evening and trie... Toon meer
Bedrijf heeft geantwoord
I left it until just a couple of days before my accounts were going to be late and I got fined, to send over the documents to get the accounts filed. Patrizia was really quick, friendly and helpful a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
GetGround is the Property Investment Platform, where every investor can find, finance, and structure their next UK property investment under one roof.
Contactgegevens
1 Lyric Square, W6 0NB, London, Verenigd Koninkrijk
- gethelp@getground.co.uk
- www.getground.co.uk
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Heeft 11% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Very helpful staff in Eamon Carpenter
Very helpful staff in Eamon Carpenter. Intial steps are quick and easy to follow
My Experience with Get Ground
I have just started working with them in November, I found them very clear, transparent and helpful and they cover all aspects of real estate business from companies formation, real estate advise, mortgage advisors, banking services.
I am very pleased with the process until now.
I would like also to praise the team that I worked with specifically Eamon Carpenter and Jayden Burns. Both are very professional and dedicated to help me through the process all the way.
I definitely refer them to everyone I know.
All the best and keep it up
Helpful friendly and professional staff
Highly recommended service
Get Ground has made the entire process of setting up our business so much easier. Their representatives are on hand to help with any questions.
Check GetGround out.
GetGround are great to deal with - dealing with day to day enquiries is effortless and they offer worthwhile market insight.
A delightful and splendid experience with GetGround.
Facilitates well and have a very professional approach in communication response, guidance, interaction as well as managing enquiries.
GetGround gives you an immense feeling of a well managed organization with good org culture and values. Your trust level in their capability grows with each encounter.
Good overall service
Good overall service. They cleared some of the requirements which my previous platform did not complete and is good for small property businesses which don't need so much advice.
I couldn't see where the change direct debit mandate was on screen, that needs be put somewhere more obvious, but when I queried it, the email response was sent only a few hours later.
They do need to keep their prices down as an a local accountancy service could be cheaper for small landlord's who don't want any frills.
The GetGround team are fantastic to deal with.
The GetGround team are fantastic to deal with.
Always really responsive and either provide the right level of advice or refer me to an appropriate resource to resolve.
Would recommend without hesitation.
Good in general, especially if you like everything in one place
We had a few hiccups this year with the accounting side and contacting Get Ground but these have now been resolved and hopefully things will be smoother going forwards. Harry was great at sorting things out and he cares about Get Ground and the customers.
The login generally has a nice layout and it is a great idea to have everything in one place (bank account, accounting, property value predictions, mortgage details etc). It is handy and useful for overall property management. Having the ability to pay by card would be a good addition to make the banking better and avoid needing an extra bank account for cards so then everything really would be in one place and more convenient. Thank you
Awesome Customer Service
Customer Service Officer Clever had been super helpful and provide prompt reply and answer to all my queries.
Highly Recommended for Overseas Investors
I had a great experience working with GetGround to set up my UK company for purchasing a buy-to-let property. The process was clear and smooth - I only needed to apply it online. Their team was very responsive to any questions I had, which made things much easier for me. As an overseas investor, this service gives me a peace of mind.
I was introduced to GetGround by a fellow investor in Singapore who recommended their services, and I’m glad I took his advice. I would recommend GetGround to anyone looking to set up a company for UK property investment.
Very efficient
Getground always answer my emails so very fast and very efficiently. Whatever my question they find the answer very fast so I never need to worry about anything - one simple email and it’s sorted. Thank you
Very responsive to all queries.
Can't deal with tax issues,apparently?
Called GetGround today after seeing their ad on socials. Asked to make an appointment for property tax and accounting advice. Call handler told me they can't give tax advice. Really? Sorry but I thought that was the whole point of having an accountant? Didn't bother enquiring further. Went somewhere else instead...
Efficient service and fast response
I have changed my bank details and the auto-payment could not be effected. I emailed GetGround and got the response within an hour and I updated my card details easily through the link they sent me.
I also had some email communications with GetGround previously on the payments, overall they respond fast and offer effective advice and assistance. I am delighted with the service.
Very helpful and supportive
Very helpful and supportive, with a satisfactory conclusion reached. The support showed understanding. Thank you
Monthly fee
They understood my current cash flow problem and didn't make an issue out of it
Good experience with Eamon and Sarah
I have had a good experience with their property sourcing service so far. Eamon and I had an initial discussion to find out what exactly I was seeking to achieve with an investment portfolio. Based on that call, we had another one to discuss the purchase of a specific property. Eamon sent me a spreadsheet detailing the figures before our meeting and walked me through the stats and explained how the projected figures had been calculated. I really appreciated this as otherwise it may have been a bit confusing reading it on my own.
After agreeing to go ahead with the purchase, I was passed on to Sarah Robson. I liked Sarah as she put me at ease about the whole process and didn't make me feel like I was just another customer on a spreadsheet. She was readily available to respond to any queries that I had during the purchasing process.
I did experience some issues with the purchase which had nothing to do with GetGround but both Eamon (who went the extra mile) and Sarah were very helpful in sorting it out with the seller and solicitors in a timely manner.
Special thanks to Harry Gardner Get Ground
Special thanks to Harry Gardner from Getground. We had issues with companies that we needed to strike off, and Harry went above and beyond to close holding companies without any charge. I would recommend this company to anyone who wants accounting or LTD companies BTL solutions. I will definitely put my next company on their platform shortly.
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