GetHumanReviews 

Didn't work better off just calling and waiting

Wow a full refund, quickly. Thanks so much for great service.

Gethuman is positively useless - anytime I have used them to call a company it has always been way longer than when they state they will get back to me.

Last time it was 2 hours and they still did not connect me to anyone at all they just texted to ask if I had got through myself.

Then they bug you with texts because they have got and keep your phone nmbr. Best course of action? If you already gave them your number block them - as I did - and NEVER expect successful connections, or that it's easier to contact a company through them.

They are scamming to add more of them to their database of phone numbers.

I HAVE BEEN GETTING STRANGERS CALL MY PRIVATE MOBILE NUMBER BECAUSE THIS DODGY SITE IS SENDING THEM TO MY MOBILE NUMBER FOR SEARCHES FOR NUMBERS OF BIG BRANDS???? THIS IS AGAINST MY RIGHTS AND DATA PROTECTION I WILL BE TAKING LEGAL PROCEEDINGS !!!!!

I do not believe it! Yet again I tried to use a website without first checking it on Trustpilot!
I just wasted 30 minutes of my life going round and round at Gethuman! It seems to be another "company" that thinks they can avoid paying staff costs by putting in a broken robot! It was a great idea, but they seem to have abandoned it and now just collect the ad revenue?
At least I did not enter a phone number for them to abuse!
I tried using gethuman to contact gethuman and it did not work. Kinda sad isn't it!

If this review has helped you, please click the "Helpful" button so that other people are not sucked in. Thanks.

Hey #Trustpilot, why not offer Your skills in AI as a paid service to some of these jokers?

Great service! I was able to fix dinner and get some other things done on my phone while I waited for my call bank.

On November 30th I place my order on Mercari and the site says that within 3 days I will receive my merchandise, It was not truth after 8 days trying to contact them, phone calls left messages with no luck.
GetHuman suggested I post my complain on Facebook, which I did it. Less than half an hour later Mercari called me. They cancelled the transaction and will refund my money. Thank you GetHuman for your advice.

If you're reading this, you've probably figured out that most of the other reviews have nothing to do with GetHuman.com. GetHuman is a great idea for a website that directs users to customer service representatives for all types of brands some of which include Nike, Amazon, Apple, and more.

The unfortunate part about GetHuman is that the site is often outdated, glitchy, and unhelpful. There are some cool ideas for features that allow users to input their cellphone number to digitally "wait in line" for a customer service rep. Unfortunately, it doesn't work. There's also no way to submit corrections or suggestions for getting in touch with other companies.

Overall great idea, but the site needs a lot of work.

I was very satisfied with this website they got me to a live person in a very quick time with no issues I will be using this service again ! Thank u

This is a scam. Advertised as a free service but the first thing they want is $5 and cc details. Avoid these crooks and don’t give cc into. These sorts of cons really annoy me

Excellent, and quick response from Gethuman.com. They were able to get to the bottom of my issues, and finally they were fixed by UBER. Excellent that their service is free as a complimentary service to their customers. Five Stars

Please back my brother id

I was trying to contact UPS. My computer was on, my phone was on, and both with full sound. FOUR TIMES they claimed they had called me to connect me with a waiting operator and they LIED!!!!!! There's not even a human at get human!

It is impossible to use this service if you don't have texting options.

Best and Good

Hmmmmm, I guess this service must be compared to playing the lottery. I was one of the lucky ones finally after a disaster trying to get in touch with Amazon found a number on their website and was able to sort out the Amazon mess; therefore, I am grateful! Now, if only you guys would post a customer support number for freaking Facebook??!!!! 👍🏽💪🏾🙏🏽

Waste of time and energy! Never got a human on the phone! Don’t use this service!

I booked a flight from Nice to Melbourne with StudentUniverse. They notified me the Melbs leg of the trip was cancelled and asked would I like travel credits or a refund. I told them I wanted the trip rebooked so I could finally get home. It took many emails to finally find someone who rescheduled my flight. Unfortunately, the Dohar-Melbs leg was again cancelled (because of Australian Govt regs restricting incoming international flights). But no one told me! I discovered it when I was checking the status the 3 legs of the flight. I again tried emailing StudentUniverse and Qatar Airways but neither of them responded. GetHuman gave me some links and email addresses that I didn't have and weren't on the website, but even these weren't responded to.
With 2 days to departure, I was frantic. I finally rang Qatar Airways. After a long period on hold, the representative rescheduled my flight for 3 weeks after the cancelled flight. I complained about not receiving a response to my numerous emails to their Help Desk, Customer Service and freaky flyer co ordinator. She said it was best to phone the airline directly as they aimed to resolve any problems during that call.
Unfortunately I won't be using Student Universe again for bookings. I have issues with Expedia, but at least you can get a response from them if something goes wrong.

Had an delivery issue with FedEx. Looked to GetHuman to help me contact FedEx. Welp, I got zero result from GH - which is fine, its a free svc and I gave it a try. But now I’m getting automated text msgs fromGH at 1:30am!!! Seriously?!