Ive had the pleasure of speaking to Indie twice this week. Her customer skills and service is impeccable. Indie was able to escalate for me and also find a resolution even when the issue was with Natw... Toon meer
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I have been using park savings for years now never an issue. Just one little detail as they get my 2027 order prepared have added an extra £50 gift card. Which i dont need so deleted . Just double che... Toon meer
Indie was so helpful and informative and was advising of best way to get the right vouchers for what i needed them for. Indie made it alot more easy to understand and had a lovely chat with her.
Can't believe they think it's ok to increase your savings amount and send you a message like they are doing you a favour by taking more money from you without you agreeing to it. Be careful anyone who... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Park Christmas Savings
Geschreven door het bedrijf
As the UK’s biggest Christmas savings club, Park has helped nearly 3 million families over more than 50 years – join us and get started for Christmas today!
Joining Park is super simple. Over the year, you save towards a host of gifts cards, which can be used in loads of top high street retailers and online stores. You pay what you can when you can in regular instalments; you can even change your end target to go up or down to suit your needs.
Christmas may seem a long way off, but for those of us who love Christmas, getting ahead of managing the cost helps to make planning for it as stress-free as possible. Higher costs of living are making us all reconsider how we spend and save, so it’s a great idea to get a head start – the early bird gets the worm after all.
Join Park TodayContactgegevens
20 Chapel Street, L3 9AG, Liverpool, Verenigd Koninkrijk
- 03457 678 933
- getus@getpark.co.uk
- www.getpark.co.uk
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gift cards arnt for all!!!
used park for years spent 1000s on grocery hampers every year so exciting hampers are christmas to many...
why cant you just do one? like your amazing empire which could be brought whole or just freezer fresh tins etc others must miss them!
24 januari 2026
Review zonder uitnodiging
Antwoord van Park Christmas Savings
Hi Derren,
Unfortunately, we no longer offer the large food and drink hampers. I understand they were very popular when available.
We do, however, sell a range of small gift hampers:
https://www.getpark.co.uk/budgeting/catalogue/c81/park-gift-hampers.item
Thanks,
Nathan
The quick response and everything is…
The quick response and everything is just perfect
14 januari 2026
Review zonder uitnodiging
Very helpful
Very helpful. As a new member - everything is straightforward and when I had a problem it was soon sorted.
12 januari 2026
Review zonder uitnodiging
I wonder if you realise just how…
I wonder if you realise just how offensive your TV advert is to Vegans / vegetarians. Would never buy from them.
13 januari 2026
Review zonder uitnodiging
Antwoord van Park Christmas Savings
Hi Paul,
Thank you for contacting us.
A turkey is a traditionally accepted symbol of Christmas, used extensively to market seasonal products and services across many sectors. Our advert uses an animated character of a Christmas turkey to convey a serious message about being an early bird planner but delivered in a memorable and fun way.
However, when creating content designed to be fun and humorous, we understand it will not appeal to every consumer. Rest assured it was not our intention to create discomfort and we regret that has been your experience.
Thanks
James
Why do you get drawn into saving with…
Why do you get drawn into saving with these. Heard of a didlem,thats how we saved for Christmas.
I hope we aren't going to have this thrown in our faces until Christmas,it drives people crackers.
11 januari 2026
Review zonder uitnodiging
Antwoord van Park Christmas Savings
Hi Christine,
Thank you for taking the time to leave a review.
For over 50 years, Park has helped families plan ahead for a more relaxed and affordable Christmas by allowing customers to spread the cost through manageable payments throughout the year.
This is an optional service, so there is no obligation to join if it isn’t suitable for you.
Kind regards,
James
2025 was my first year.
2025 was the first time using Park.
Signing up took the stress out from having to fund for everything all at once and the ordering process was super easy.
2026 order is already in and on my way to paying it off.
25 december 2025
Review zonder uitnodiging
Absolutely terrible
Absolutely terrible. I had an order which I paid into all year, they sent the wrong card out so I couldn’t use it for my Christmas Eve shop for food which I had planned to. So they arranged a refund, I am still waiting for it in the 6th January. There seems no rush to get my money back to he at all, no offer of goodwill for this massive inconvenience and poor service, and I have 2 payments coming out of my bank today which I can’t pay as I have not had my money back yet and will probably get bank charges for bouncing direct debits. Terrible and will not use again.
UPDATE as it won’t let me reply to your comment James, but I still do not have the money, and why you have bothered to reply on here yet no one has bothered to contact me directly, just backs up the poor service.
24 december 2025
Review zonder uitnodiging
Antwoord van Park Christmas Savings
Thank you for your recent review.
I appreciate you providing the additional information requested. I’m sorry to hear about your experience, and I completely understand how frustrating this must have been.
After checking your account, I can see that we processed a refund on 23/12/2025, which was accepted by our finance team on the same day. Please check the bank account details you provided to our advisor, as the funds should now have been received.
If you have not received the refund, please email getus@getpark.co.uk with the subject line “FAO James”, and I will review the call and refund details for you.
I can also see that £10 was credited to your Park account on 02/01/2025 as a gesture of goodwill for the inconvenience caused. I am sorry if you hadn't been informed of this.
This amount can be refunded if required; however, you will need to contact us by phone so we can arrange this for you.
Kind regards,
James
Carole m
Carole m
What a great help went above and beyond to help me.
Thanks again
2 januari 2026
Review zonder uitnodiging
Stopped food hampers
Such a shame they stopped doing food hampers, could have done with them the past few years. Saving all year knowing you could put food on the table at Christmas. Was with them for many years, taking over from an agent who I bought through before that. Stopped when they decided not to do food hampers.
31 december 2024
Review zonder uitnodiging
Antwoord van Park Christmas Savings
Hi Michelle,
Thank you for your feedback. Unfortunately, we do not offer large food and drink hampers anymore.
However, we do provide a wide range of gift cards and vouchers that can be used for food and drinks, as well as a small selection of smaller gift hampers.
https://www.getpark.co.uk/budgeting/catalogue/c81/park-gift-hampers.item
Thanks,
Nathan
I received vouchers which were a total…
I received vouchers which were a total of £200 from Park Hampers in 2025 but when I wanted to pay for my xmas shopping, it was declined. This happened several times and I had to pay this in cash or with my debit card. I contacted Park Hampers and I asked if the vouchers could be replaced with sainsburys gift cards but the were refused. I returned the declined cards back to Park Hampers. Never again
from Vera Akbal
20 december 2025
Review zonder uitnodiging
Antwoord van Park Christmas Savings
Thank you for your recent review,
I am sorry to hear you've had issues using your card instore. We requested more details from you so we could look into this further however we didn't get a reply.
Please contact us either via email (getus@getpark.co.uk) or call us on 03457 678 933. We are open Monday-Friday (excluding bank holiday's) 9am to 5pm.
If you have a Love2shop card (starting 633) this cannot be used with Sainsburys. Please see the retailer list here: https://www.love2shop.co.uk/COMMON/pdfs/l2s-cards-flexecash-list.pdf?utm_source=Customer+Care&utm_medium=Email
If you have a Purple Gift card please call Love2shop directly on 0344 375 0739 so they can look into this for you. The Purple retailer list can be found here: https://www.getpark.co.uk/COMMON/pdfs/l2s-purple-card-list.pdf?utm_source=Customer+Care&utm_medium=Chat
Thanks,
James
Great service.....
I phoned earlier today about an issue with the code on my Amazon card (I scratched off some of the code) and both members of the team were very polite and efficient and got the issue sorted within a couple of hours. Great service.
30 december 2025
Review zonder uitnodiging
improving by… removing grusome turkey ad
Your company can start improving by removing the grusome dead fried turkey skating on ice!!! how
must my grand. children understand it... is it really the only option you have in your advertising arsenal... please itt is extremely offensive
30 december 2025
Review zonder uitnodiging
Antwoord van Park Christmas Savings
Hi Rozana,
Thank you for your recent review.
A turkey is a traditionally accepted symbol of Christmas, used extensively to market seasonal products and services across many sectors. Our advert uses an animated character of a Christmas turkey to convey a serious message about being an early bird planner but delivered in a memorable and fun way.
However, when creating content designed to be fun and humorous, we understand it will not appeal to every consumer. Rest assured it was not our intention to create discomfort and we regret that has been your experience.
Thanks,
Nathan
I have been an agent with Park
I have been an agent with Park, for 30 years and have always found Park to be an excellent company to deal with.
30 december 2025
Review zonder uitnodiging
I have been with Park Hampers9 for a few…
I have been with Park Hampers for a few years now and each year at Xmas it has been fantastic to receive the vouchers etc which , especially this year , have been extremely helpful with cost at this time of year.
The choices Park have are great and the payment schedule feels very safe and my choice to manage how much each month is paid so helpful with budget.
29 december 2025
Review zonder uitnodiging
Useless cards
Thanks to park Christmas savings I will be having a miserable time over the festive holiday. I have been a saver with park for many years with no problems before but this year has been different. On Sunday went to do my Christmas food shopping at Marks and Spencer’s to have my love2shop declined. The lady in m&s did say that those cards are useless at times. Luckily I had cash on me. I am a pensioner and find that saving money each month is the only way I can afford Christmas. I emailed the company when I got home, eventually got a reply this morning (Tuesday) to say that it was probably the magnetic strip on the card and they would send me another card. Not my fault they use inferior cards. So know I have had to cancel Christmas, no presents for my family. To say that I’m angry is an understatement. And the worst thing is that they don’t seem to care, I have had no apology whatsoever.
21 december 2025
Review zonder uitnodiging
Antwoord van Park Christmas Savings
Hi Aileen,
Thank you for taking your time to leave us a review,
I am sorry to hear you're Love2shop card became damaged and was unable to be used when shopping.
I'm glad to hear you have spoken directly with Love2shop regarding the issue with the card and who has arranged a replacement card.
I am sorry if you feel no-one care this certainly wouldn't be the intention of the advisor you spoke with.
I do apologise for the inconvenience this has caused you.
Thanks
James
Please remove your disgusting advert…
Please remove your disgusting advert ridiculing a dead bird.
22 december 2025
Review zonder uitnodiging
Antwoord van Park Christmas Savings
Hi,
Thank you for your recent review.
A turkey is a traditionally accepted symbol of Christmas, used extensively to market seasonal products and services across many sectors. Our advert uses an animated character of a Christmas turkey to convey a serious message about being an early bird planner but delivered in a memorable and fun way.
However, when creating content designed to be fun and humorous, we understand it will not appeal to every consumer. Rest assured it was not our intention to create discomfort and we regret that has been your experience.
Thanks
James
Been doing park 30 years would be lost…
Been doing park 30 years would be lost without them excellent service every year
Thanks park
22 december 2025
Review zonder uitnodiging
Seriously
Seriously, an ice skating dead turkey??
What has advertising come to?
Complete nonsense, not to imagine what children think..🤷♂️
22 december 2025
Review zonder uitnodiging
Antwoord van Park Christmas Savings
Hi,
Thank you for your recent review.
A turkey is a traditionally accepted symbol of Christmas, used extensively to market seasonal products and services across many sectors. Our advert uses an animated character of a Christmas turkey to convey a serious message about being an early bird planner but delivered in a memorable and fun way.
However, when creating content designed to be fun and humorous, we understand it will not appeal to every consumer. Rest assured it was not our intention to create discomfort and we regret that has been your experience.
Thanks
James
My mother gave me a book of vouchers to…
My mother gave me a book of vouchers to give her grandchildren and when I looked at them they were all out of date. My mother has mixed dementia and is very upset as when I rang they said that there is nothing they can do even though they have taken £450 from my mother. I will be taking this to the trading standards
31 maart 2025
Review zonder uitnodiging
Antwoord van Park Christmas Savings
Hi Stuart,
Thank you for your recent review.
I’m sorry to hear about your experience and appreciate how upsetting this must have been. Given the circumstances and your mum’s health, we should be able to arrange something for you.
Could you please email us at getus@getpark.co.uk with the subject line FAO James, so I can look into this further for you both?
Please include your mum’s Park account number, address, postcode, and the serial numbers of the expired vouchers.
I look forward to hearing from you.
Kind regards,
James
Very easy to sort the problem
Very easy to sort the problem
18 december 2025
Review zonder uitnodiging
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