Gibson Reviews 69

I have a 2010 Gibson Les Paul Junior and a 2011 Gibson Les Paul Studio Faded Cherry Red

Both have the worst paint jobs.Gibson Les Paul Studio Faded Cherry Red looks like someone spilled cherry juice on it them sprayed a matte finish , the frets are awful.
2010 Gibson Les Paul Junior also has a bad paint job looks like a blind man sprayed it ... I see $150 guitars with better paint ...like Epiphone made in China guitars a Gibson brand , Not a $1,000 Gibson quality
My older brother and I have the same 2011 Gibson Les Paul Studio Faded Cherry Red mine is 5 days older made by the same man...my brothers the pain rubbed off front and back , He also has a 2017 Melody Maker Junior they paint came off that too...
By the look at the complaints Gibson abandoned Gibson quality long ago

Not only is quality still an issue but service and support are also on the decline. Gibson's leadership is going down the wrong road. $10,000 "distressed" guitars are not the answer to their declining sales and quality issues. They have a long dissertation concerning "foreign" copyright infringements on their homepage but to be honest some of those guitars are as good if not better than Gibson. I recently purchased a genuine Gibson 61 SG with sideways tremolo. The tremolo rattles and has a harmonic sound when certain notes are played. The neck has some kind of "putty" in a small hole on the side. The neck binding is also discolored pink from buffing. Anyway long story short, I don't give them much hope under the new CEO. .the issues remain . . Thanks for reading . .. .

Bought a Les Paul traditional pro V and I have no complaints it's the best guitar iv ever played I didn't need to do anything it was playable right out of the case great action and love the coil tapping feature of the traditional pro

Epiphone Les Paul custom Black Beauty 3. Er en rigtig god fed guitar . Med en tyk fed kraftig lyd. Den er faktisk lyd mæssigt bedre end den almindelige Epiphone Les Paul custom model. Og så er Black beauty 3 også lidt tungere end de andre Epiphone Les Paul custom og standard modeller fra Epiphone. Jeg giver den fem stjerner for lyd kvalitet og en lidt tungere vægt samt den tredje pickup.

Unplayable out of the box! After 50 years of playing I finally bought a new Les Paul Junior DC Tribute Bass. Came in factory sealed box from an online warehouse. Came de-tuned and upon tuning up the D string popped out of the nut slot and just keeps popping out as too much of the top of the nut was taken off, leaving the string only in the slot about 1/4 of the string diameter. I got a new nut in case I decided to keep it and fix it myself. The overall assembly and details are too disappointing to want to keep it though. The bridge is installed, not parallel to the body with the front of the bridge 5/16" higher than the rear, the pickup screw holes are drilled at an angle resulting with the pickup being 1/4" higher on the neck side than the bridge sid, not parallel with body top like in every photo you can find of one, the strings came with the A string having about 1/2 turn around the post and the others barely 1 turn. The neck has a sharp crunchy ridge both sides the length of the neck where they masked the edge of the fingerboard and peeled the tape off and just left it like that. These are all things I could spend a day fixing myself, but why should I have to? Email gibson about this but I don't expect to ever hear from them. With the online dealer, I'm on my third day and third try of them to send me the return shipping label to exchange but I think they can keep it and refund me. Gibson history and reputation? Maybe at one point in time but worthless now.

HORRIBLE CUSTOMER SERVICE AND LIES UPON LIES.

Gibson had the oddasity to claim that exclusive guitars and limited edition guitars are the same. No Gibson LIMITED EDITIONS MEAN JUST THAT. A limited amount made. Generally less than 2000 in most examples. Exclusive guitars mean that a certain retailer sells that guitar EXCLUSIVELY. Pretty simple right? Nope not for Gibson. My new LIMITED edition guitar is not limited at all. GIBSON HAS TURNED TO FRAUDULENT PRACTICES to sell guitars. Also that card that's in the box that's supposed to have a serial number on it. Well mine was blank and Gibson says that's ok. Um no it's not Gibson. That sounds like something Chibson does??? Never again with this horrible company.

My new Gibson Les Paul special for me was a bigger purchase as I normally play cheaper guitars.
Ordered from GAK and I informed with pictures day after receiving it had a split truss rod cover. They said no problem and should be able to get a replacement cover. GAK were amazing on the whole. Gibson Europe sent me a new cover. The wrong cover. And also a used cover! How bloody hard is it to give you a replacement £5 part that there shoddy quality control missed? To send out a scratched cover clearly from a used guitar is an insult. I even sent them pictures so they knew which type of cover was on the guitar. Absolutely terrible!
I’ve lodged a strong worded complaint with them for principal as I know nothing will be done and I’ll probably be ignored like everyone else has been.
If you purchase online and find even the smallest defect then send it back as Gibson will not rectify your issue correctly or efficiently. Wish I’d of sent it back as soon as I opened it
* so an update. Gibson Europe emailed me immediately and said they have no truss covers of that style in stock but will send direct from Nashville. They don’t know how a scratched one was sent out and also they sent the plain black as their product page on Gibson.com showed all black even tho mine shipped with 2 ply black/white. Watch this space for final update when/if it arrives.
* received the correct cover today so about 3 and half weeks direct from America. So 9 weeks to sort a £5 truss rod cover but they did do as I asked so can’t give them one star any more. Slow but got there in the end.
I can say as shoddy as some of the finish on this guitar is it’s my number one. Amazing sounding and playing.

Honestly I expect more from a hotel like this
Last two times I’ve stayed there something had happened,
The first time I understand the behaviour of other guests are out of their control however the second time a maintence man walked into our room at 8am no knock nothing got the wrong room , i mentioned it to the receptionist and I got a laugh saying oh yeah are you room .. , management dealt with it poorly

I bought a Gibson Les Paul Gold Top only 6 months ago for £2200 from GuitarGuitar. This was my dream guitar. To me, maybe not Gibson, this is a lot of money. It took years of saving, working and selling other stuff to raise this amount of money while having to balance a family budget.

To my surprise lacquer cracking has already started on the Gold finish along the line where the neck meets the body. It’s about 2-3 inches in length. I know some people like the relic look, but I really wanted to keep this pristine for as long as possible. I like it when a guitar gains it’s personality, the marks, dings, blemishes after years of playing not 6 months of sitting in a case!!!! I’ve not even really had chance to play the thing due to ill health.

Gibson’s abbreviated response was as follows “They look like normal lacquer cracks to me. Nothing to worry about really. It’s not covered under warranty either: This Warranty Is Subject To The Following Limitations THIS WARRANTY DOES NOT COVER: Cracking, discoloration or damage of any sort to the finish or plating for any reason”.

Whether or not these are “normal lacquer cracks” equates to yep, the guitar has a cosmetic crack and we don’t care you’ve paid £2200 for it and only had it 6 months!! Gibson have proven they do not care about the product once it is in your hands. I will never buy another Gibson again and once again serves to prove the long standing belief quality of their instruments is well below the premium paid and that customer service is merely a token.

An meiner Les Paul löste sich nach ca. 2 Jahren der Lack. Teilweise abgeplatzt und an manchen Stellen einfach mit dem Fingernagel abzukratzen. Nach ewigen Hin und her mit Gibson, kann und besonders will gibson nicht machen. Habe ich halt Pech gehabt. Unverschämt! Mehrere tausend Euro für eine Gitarre ausgegeben und wenn interessiert es. Gibson jedenfalls nicht. Geld gemacht, Kunde scheißegal. Das war mit Sicherheit die letzte Gibson.

I bought a second hand EPI LP Custom before spending money on a proper Gibson later, and after my experience I think ill save my money. I contacted the customer service 3 times to get specs to verify my models parts and I keep getting a generated email response and no one responds after. When I call they either dont answer or hang up. Im just lucky I didnt buy anything expensive from these jokers. Maybe the customer service was better in the past but its terrible now. If you call and pretend to be a dealer buying they answer immediately but then hang up once they realize there is no commission to be made.

I emailed to make them aware that my les paul left the factory with a half completed inspection sheet and a string of physical defects. All I hoped for was an acknowledgement of error, a promise to investigate how it happened and reassure me that they will work to make sure it doesn't happen again; a guitar costing over 2k should not be leaving the factory with a misaligned fret board and then some. They just kept saying it wasn't their responsibility because I purchased used.. I wasn't asking them to repair; I wasn't asking about warranty. I just expected more from a Gibson guitar and thought they should be made aware of the poor manufacturing standards. I'd been considering a Gibson custom next year, but I no longer have any trust in the brand.

Had some questions about my guitar so I emailed Gibson Customer Service, who were very courteous and helpful.

The equipment I have bought from Gibson has been 'good' but no comparison to Taylor, but Gibson are good overall, I haven't bought their guitars but I have bought their equipment and that seems fine.

Imagine buying an 130 Dollar Hummingbird Strap for your 5000 Dollar Hummingbird. And the paint of the strap goes down to your guitar. And your Shirt. The Metall parts have not been sealed properly.

BUT GOD BEWARE!! We have the GIBSON CUstomer Service

Reply :

"Ah sorry we cant to anything about it"

signature_1366119750
Stijn Vergeest
Customer Service
Gibson Brands, Inc.
00+8004GIBSON1
GIBSON

Dear Mr Vergeest you know you have CUSTOMER SERVICE in your E Mail Attachment. Maybe you should check it.
And yeah the company i ordered from replaced it and guess what. Its the same sh+++ as the last one.

So please in Gods Name discontinue this piece of crap. 130 Dollar for an Strap that cant keep his paint on the metall. Why even paint it black at all?

This is kind of a mixed review. I've recently purchased a brand new LP Standard 60. The guitar plays perfectly and I have no issues. It's a great guitar. However, when I went to pick up the guitar case the handle pulled up and almost completely off the case. I called Gibson and they said no problem, just send the case back (paid for my own shipping $35.00) and we'll send a new one out to you. Great! Well it's been 3 months now and they're still working on the order. I still don't have a case and cannot play my LP at gigs with no way to transport it. This is super frustrating.

Update: as of February 2021, I did finally receive the case.

den bedste guitar, jeg nogensinde har haft

Thanks guys, keep up the good work!

Imagine spending over $1,000 on something, waiting 2 weeks for it to arrive, have it not arrive, call customer service and have the guy not care what so ever about helping you, say they'll send you an email the next day regarding the situation, only for the orders to be cancelled and deemed as "fraudulent." Rep didn't give me any solution to the problem other than "Try ordering from us again or go through a dealer." And when I asked how the orders were fraudulent, he said "I don't know that's not my department." So that means that I have to wait even longer to get the instrument and gear I wanted if I even want to place to order again with no clear answer of what happened. Which honestly after that experience, I'm tempted to go to another brand. Sure they may be known for the quality and tech of their gear and instruments, but after that experience I'm very reluctant to give them my money and would rather take my business elsewhere. Very sketchy.