Gift Baskets Overseas Reviews 

610
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Your company has always been very professional, conscientious and kind. All of the customer service both locally in the US, and particularly in Zaparyzhia, Ukraine, has been more than outstanding. Alw... Toon meer

Beoordeeld met 5 van de 5 sterren

My mother was absolutely delighted with her Tower of Chocolate gift --both beautifully packaged & delicious!! Thank you for delivering as promised!!! Will definitely order again.

Beoordeeld met 5 van de 5 sterren

Living in the USA and sending parcels to Europe can be very expensive and cost the receipiant even more. So I purchased the Vitamin E basket for a special friend in Italy through Gift Baskets Oversea... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Спасибо огромное за возможность порадовать близкого человека сквозь расстояния и международную обстановку! Упаковка, доставка - всё на отлично!Особое спасибо службе поддержки, которая помогала операти... Toon meer

Bedrijfsgegevens

  1. Cadeauwinkel
  2. ook in
  3. Bedrijfscadeau leverancier
  4. Bloemenbezorging
  5. Cadeaumandenwinkel
  6. Hobbywinkel

Geschreven door het bedrijf

International Corporate gift baskets delivery, International Gifts: gourmet gift baskets, fruit baskets, gift sets, gift hampers, chocolate gifts and more for major holidays: Christmas, Easter, New Year, Birthdays, Weddings and more. Build your own basket for international delivery from selected items.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

610 reviews

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3 sterren
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4,6

Alle reviews

(610)

32 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Timely and efficient

I like that Giftbasket Overseas is timely in their deliveries and the customer support team is very prompt in case I have queries.

18 december 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Ordered 12/14 checked on this order on…

Ordered 12/14 checked on this order on 12/21 to make sure it was still being delivered. As of today 12/24 never delivered and again I checked in on 12/21 and was told .. you said by 12/23. Umm yes cause it was for Xmas!!! Now no gift!!!! Over 100.00 and there reply on 12/24 we will investigate .

24 december 2023
Review zonder uitnodiging
Logo Gift Baskets Overseas

Antwoord van Gift Baskets Overseas

Hello Michelle,

At that time, during the Christmas season, and as indicated in the disclaimers on our website, we were unable to guarantee a specific delivery date and could only offer a delivery date range. This information was publicly available, and we understood that customers accepted these limitations during that particular time of year.

Although the order took longer to process due to the significantly higher volume of orders during that period, we were ultimately able to confirm that the delivery had been completed successfully and well received by the recipient. We informed you accordingly.

Nevertheless, we took responsibility for the inconvenience caused, extended our apologies to the recipient, and processed a partial refund as monetary compensation. We understood that this was the least we could do under the circumstances.

Warm regards,

GBO Team

Beoordeeld met 5 van de 5 sterren

Excellent service

A last minute panic to get a Christmas gift to a friend overseas. Delivery was fast and exceptional. My friend had left the delivery address but was contacted and tracked down. He was more than delighted with his cheese!! Thank you - true Christmas spirit!

23 december 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Never had a problem with this company

Never had a problem with this company. Always delivers in time, the staff are very service focused and follow up with you regularly, shout out to Diana Dunn who I’ve dealt with for a good few years. She does a great job.

22 december 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very satisfied, as every year

Efficiency and speed in processing my order (around 80 gifts sent to our customers) and in sending and delivering the gifts. Very good follow-up. Very satisfied, as I am every year. Thank you very much

1 december 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

An exquisite customer service

My last minute saviour. My company had initiate to give little gift to our international employees.
It is not easy to send gift in different country without any hassle. A big thank you to Mr. Yaroslav Chase for making my hassle become easy. The website can clearly help you for your order but the people behind it make it more easy and personal. He also suggest gift option that suitable to my budget and his swift response and delivery update are truly appreciate.
Gift basket overseas will certainly cater ideal gifts to your love ones, friends and even your co-workers.

7 december 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Holiday hit!

Each year I sweat over the exact gift and if it really arrives as described. I am beyond thrilled with the wrapping, ribbon and presentation of my purchase! The recipients loved it!

8 december 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Cinque stelle meritate!

Servizio eccellente, assistenza clienti via whatsapp perfetto, dall acquisto alla consegna ... sono soddisfattissima! Ho mandato dei fiori in Russia , sono i migliori veramente si dovrebbe lavorare sempre così!
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Grazie !

29 november 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I had an amazing experience this…

I had an amazing experience this company! Order the flowers for my grandma and it was very beating! She is so happy. The order is very easy and convenient. Will definitely use this service again

28 november 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The best so far

I live in Panama and wanted to send a "just because" gift to Kenya. The gift was delivered on time, the presentation was beyond lovely and they even included a packing slip. I am very pleased and extremely impressed. The recipient loved everything in the package.
I have been using giftbasketsoverseas for years to send gifts to loved ones in different locations around the world. Usually it's a pleasant experience, but this has definitely been my favorite so far.

6 oktober 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I absolutely love this company

I absolutely love this company. They have a variety of good products and at an affordable price. I now live in the USA and have used them many times to send beautiful baskets of goodies to my family on important dates. They have been on time and found them with seemingly ease. They have a great follow up process and check in. Again my number one choice for overseas gifts. Annette

1 oktober 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing experience

Everything I needed was taken care of beautifully. They respond quickly to all queries. It was my first experience sending a gift overseas and I am so happy to choose this service. Highly recommended 👌

4 augustus 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

Hello
Greetings of the day!
I am really grateful to you for all your kind support. I'm impress with your services. I'm thankful to all of your team memebers as well.
I had an amazing experience with this company. The customer service was outstanding, and the product was exactly what I was looking for.” “I was so pleased with the service I received.

20 juli 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

BEWARE! DON'T RISK IT!

I bought 2 gift hampers to Germany as a birthday surprise for delivery Jun 5th and requested a pic to see the hampers.

On Jun 5th I got an email stating the gift was delivered, but no pic. I asked about the pic, and they stated it was not possible in Germany. Who doesn't have a phone to take pics in 2023? They assured me however that the gift was of highest quality, and was delivered to a pick up point designated by my friend as he wasn't home. They included a tracking link.

I noticed on the link it showed delivery to the pick up on Jun 2nd and stated ONE piece.

I didn't hear from my friend on Jun 5th, but on Jun 6th he received an email stating to collect the gift at a collection point as he wasn't home Jun 5th. They never went to his home...the tracking showed it was delivered directly to the collection store Jun 2nd. They were lying and orchestrating everything as if he missed the delivery.

I asked my friend to send me a pic. It was only ONE package containing 2 cheap packs of biscuits, one bar of lindt chocolate, and one pack of nuts. I paid over $300 for TWO separate gifts containing gourmet teas, coffee, jams, several cookies, chocolates, a mug and other stuff. They are ABSOLUTE FRAUDS!!

I demanded a refund as I had proof of photos, and tracking link they sent. I was refunded immediately after sending a furious email with threat to involve authorities.

Getting the refund however does not bring back or rectify the lost experience!! In fact, they deliberately and completely ignored his birthday Jun 5th!! DON'T RISK IT IS MY ADVICE.

5 juni 2023
Review zonder uitnodiging
Logo Gift Baskets Overseas

Antwoord van Gift Baskets Overseas

Dear JM,

We apologize for not being able to provide an experience according to our standards.

Evidently, it saddens us that after a couple of experiences with our company, you don't trust our services anymore which is totally something understandable.
We just would like to mention that by no means, during all the stages of the gifting process, information was provided to you in a way to orchester a lie.
In regard to the picture, when this was initially requested, we actually were honest and informed you that this could not be guaranteed. At that time, we were not aware that this would significantly be a must rather than just a request.

On the other hand, as soon as we learned about the final outcome of the delivery, we indeed understood that a refund would be the least we could do and then, we processed it accordingly right away.

In the end, even though the refund was processed, our actions do not end just there, as we have the responsibility to look further into the processes and improve this for the future.
We finally verified that the shipping company was highly involved in the delivery result; nevertheless, we do understand this does not change the experience you and your recipient had and we totally agree with you on this point.

We extend our apologies once again for the inconvenience caused.

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