Waiting weelw for my kitchen to be fixed, someone came did measurements not heard anything back from Half of my kitchen is knocked, over a month been waiting Gilmartin lack communication L... Toon meer
Bedrijf heeft geantwoord
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Adrian S. came out to fix a leak under my bathroom sink that had been causing water damage for 2+ weeks, and he was brilliant from start to finish. He was friendly, professional and took the time to e... Toon meer
Bedrijf heeft geantwoord
**Adrian S is absolutely amazing!** He has now attended my property twice, and on both occasions, he has gone above and beyond to make sure I am happy with the work carried out. I recently h... Toon meer
Bedrijf heeft geantwoord
Received a text message with a 15 minute timeline of arrival. He showed ID upon arrival. Very pleasant and polite. He identified the problem and rectified it to a very satisfactory standard. Thank y... Toon meer
Bedrijf heeft geantwoord
4,4
Uitstekend
388 reviews
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Heeft 9% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Devon was very professional
Devon was very professional, arrived on time. He explained to me what was wrong and also what he was going to do to rectify the issue. He completed the job and I am very pleased.
19 oktober 2026
Review zonder uitnodiging
Antwoord van Gilmartins
Thank you for taking the time to share your feedback.
We're delighted to hear that Devon provided such a professional service. Arriving on time, clearly explaining the issue and the repairs required, and ensuring the work was completed to a high standard are all qualities we strive to deliver. We will be sure to pass on your kind comments to Devon and his manager.
Thank You So Much Adrian .S
Thank You So Much Adrian .S . Good Work .
19 oktober 2026
Review zonder uitnodiging
Antwoord van Gilmartins
Thank you so much for taking time in contacting us regarding your recent repair carried our by Adrian.
We have so please to hear you are happy with the work carried out. We will assure Adrian is made aware of your comments along with his Manager.
Adrian S
Adrian S came in, in ten minutes had unblocked pipes, the man was quick, professional, a jolly fellow and great at his job
16 oktober 2026
Review zonder uitnodiging
Antwoord van Gilmartins
We are delighted to hear that Adrian was able to resolve the blocked pipes so quickly and efficiently. It's great to know that his professionalism, friendly attitude, and expertise made such a positive impression. Thank you for taking the time to share your feedback
We will be sure to pass your kind comments on to Adrian.
The Plumber who came today was great
The Plumber who came today was great,
His nane was Gavin.
He done the job perfectly with no stress.
He was really polite and cleaned up after himself. Im really pleased wirh the job.
16 oktober 2026
Review zonder uitnodiging
Antwoord van Gilmartins
Thank you for taking the time to share your feedback.
We are delighted to hear that Gavin provided such a positive experience. It's great to know that he completed the job perfectly, was polite and professional throughout, and took the time to clean up after himself once the work was finished.
We always aim to deliver a stress-free service for our residents, so it is wonderful to hear that Gavin achieved this and left you pleased with the completed work.
Thank you again for your kind comments. We will ensure your feedback is shared with Gavin and his management team. He will be delighted to know that his hard work and dedication were appreciated
ADRIAN S - Going above and beyond. Thank you
**Adrian S is absolutely amazing!**
He has now attended my property twice, and on both occasions, he has gone above and beyond to make sure I am happy with the work carried out.
I recently had a blockage caused by my washing machine, which was also affecting my sink. Adrian was patient, took the time to identify the problem and resolved it for me. I am genuinely grateful for his help and the care he took to get the job done properly.
Gil Martins, please continue to employ people like Adrian. He is a fantastic example of someone who takes pride in his work, acts with integrity and genuinely cares about customer satisfaction.
It is refreshing to come across someone who takes their job so seriously and goes the extra mile for their customers. Adrian is a real credit to your team, and I hope his hard work and dedication are recognised. Thank you, Adrian, for your excellent service!
16 oktober 2026
Review zonder uitnodiging
Antwoord van Gilmartins
Thank you for taking the time to share such wonderful feedback about Adrian S.
We are delighted to hear that Adrian has attended your property on two occasions and consistently gone above and beyond to ensure you were satisfied with the work carried out. It is particularly pleasing to know that he took the time to carefully investigate and resolve the blockage affecting both your washing machine and sink, while demonstrating patience, professionalism, and genuine care throughout.
At Gilmartins, we strive to provide a high standard of service, and it is fantastic to hear when one of our team members exemplifies these values so well. Your comments about Adrian's integrity, pride in his work, and commitment to customer satisfaction are greatly appreciated and will mean a lot to him.
We will ensure your kind words are shared with Adrian and his management team.
Adrian S. was brilliant and fixed my leak properly
Adrian S. came out to fix a leak under my bathroom sink that had been causing water damage for 2+ weeks, and he was brilliant from start to finish. He was friendly, professional and took the time to explain what he was doing. Rather than patching it up, he fixed it PROPERLY, replacing the tap and pipework so the problem is actually solved. If I have any other plumbing issues in the future, I hope they send Adrian.S!
16 oktober 2026
Review zonder uitnodiging
Antwoord van Gilmartins
Thank you for taking the time to share your feedback. We are delighted to hear that Adrian. provided such a positive experience while resolving the leak under your bathroom sink.
It's great to know that Adrian was friendly, professional, and took the time to explain the work being carried out. We are especially pleased that he was able to fully resolve the issue by replacing the tap and pipework, ensuring the problem was fixed properly rather than applying a temporary repair.
Your kind words and recognition of Adrian's dedication to delivering a high standard of workmanship are greatly appreciated. We will ensure your comments are shared with him and his management team
great service from renford!
15 oktober 2026
Review zonder uitnodiging
Antwoord van Gilmartins
We are so pleased that you found Renford and his work as your property recently Great! That is fantastic to hear and I will make sure this is passed to his Manager.
Excellent work from Adrian S
15 oktober 2026
Review zonder uitnodiging
Antwoord van Gilmartins
Thank you for taking the time to share your feedback. We are delighted to hear that you received excellent service from Adrian. We will make sure this is brought to Adrian attention.
Gavin French is excellent
Gavin French is excellent , called prior to appointment to let me know he was coming , he was very polite and professional and friendly credit to Gilmartin,
14 oktober 2026
Review zonder uitnodiging
Antwoord van Gilmartins
Thank you for taking the time to share your feedback. We are delighted to hear about the excellent service you received from Gavin French.
It is great to know that Gavin called ahead to let you know he was on his way and that you found him polite, professional, and friendly throughout his visit. We are proud to have team members like Gavin who consistently deliver such a high standard of customer service. We will make sure this is passed to him and his manager.
Waiting weelw for my kitchen to be…
Waiting weelw for my kitchen to be fixed, someone came did measurements not heard anything back from
Half of my kitchen is knocked, over a month been waiting
Gilmartin lack communication
Lack good service
Sent 2 chase up emails trying to find out what is going on no reply call waiting over 20min for someone to answer, someone answer customer service lack empathy lack any care because it's not their he
14 september 2026
Review zonder uitnodiging
Antwoord van Gilmartins
Thank you for taking the time to share your feedback. I am very sorry to hear about your experience and the delays in getting your kitchen repaired.
I understand how frustrating it must be to have part of your kitchen unusable for over a month, particularly after measurements have been completed and no further updates have been provided. I also apologise for the lack of communication you have experienced, including not receiving responses to your emails and the long waiting times when trying to contact us by phone.
Please be assured that this is not the level of service we aim to provide. We appreciate the inconvenience and uncertainty this situation has caused, and we understand your concerns regarding the lack of updates and customer care.
Please can you contact us on Feedback@gilmartins.co.uk with your address, postcode and Job Reference if you have this to enable us to assist you further.
Old school professional
Received a text message with a 15 minute timeline of arrival. He showed ID upon arrival. Very pleasant and polite. He identified the problem and rectified it to a very satisfactory standard.
Thank you Adrian S
12 oktober 2026
Review zonder uitnodiging
Antwoord van Gilmartins
Thank you for taking the time to share your feedback.
It's great to know that you received a text message with an estimated arrival time, that the Operative showed there ID upon arrival, and that they were pleasant and polite throughout the visit. We are especially pleased that they were able to quickly identify the problem and resolve it to your satisfaction.
Gavin French attended my property today…
Gavin French attended my property today to remove a bath, bath taps and bath panel and install a new bath, bath taps and bath panel. He was friendly and chatty. He completed the job to a very high standard. He tidied up my bathroom and hallway until it was spotless. I would highly recommend him and his work. Thank you
12 oktober 2026
Review zonder uitnodiging
Antwoord van Gilmartins
It's wonderful to know that Gavin was friendly, approachable, and completed the work to such a high standard. We are especially pleased that he took the time to leave your bathroom and hallway spotless upon completion. Your recommendation and kind comments are greatly appreciated and will be passed on to Gavin and his Manager.
Thank you again for taking the time to provide your feedback.
I had the lovey Renford he was very…
I had the lovey Renford he was very fast and efficient he was also very polite
12 oktober 2026
Review zonder uitnodiging
Antwoord van Gilmartins
Thank you for taking the time to leave such positive feedback. We're delighted to hear that Renford provided a lovely service and that you found him fast, efficient, and polite throughout his visit. I will be sure to pass on your kind comments to him. and his Manager, Thank you again for your feedback.
Gavin French came to my residence to…
Gavin French came to my residence to fix my bath panel and was so prompt and polite. His work was completed efficiently and of a high standard. Many thanks again.
9 oktober 2026
Review zonder uitnodiging
Antwoord van Gilmartins
Thank you for taking the time to share your feedback. We are delighted to hear that Gavin French provided such a prompt, polite, and professional service. It's great to know the bath panel repair was completed efficiently and to a high standard.
We will be sure to pass your kind comments on to Gavin and his Manager.
Well done
Renford completed job in a timely manner with any problems. Would recommend
Regards
9 oktober 2026
Review zonder uitnodiging
Antwoord van Gilmartins
We are so pleased to hear that Renford completed the job promptly and without any issues. We appreciate your recommendation and will be sure to pass on your kind comments to him. Thank you so much for you feedback.
Hamid
Hamid from Gilmartins got the job done, professional and once job was completed left place how he found it tidy.
8 oktober 2026
Review zonder uitnodiging
Antwoord van Gilmartins
Thank you for your lovely feedback. We’re delighted to hear that Hamid provided a professional service, completed the job successfully, and left your home clean and tidy afterwards. We will be sure to pass your kind comments on to him and his Manager
Outstanding Service – Mohammed’s Craftsmanship Was Exceptional
I had an excellent experience with Gilmartins, and I want to highlight the outstanding work carried out by Mohammed, the plumber who attended my home. He arrived promptly, was polite, professional, and immediately got to work diagnosing my leaky tap.
Mohammed’s attention to detail was second to none. He took the time to thoroughly check the issue, explained what needed to be done, and completed the repair to an incredibly high standard. It’s rare to find someone who combines skill, care, and genuine pride in their work, but Mohammed absolutely delivered all three.
A brilliant service from start to finish — highly recommended.
8 oktober 2026
Review zonder uitnodiging
Antwoord van Gilmartins
Thank you so much for your fantastic feedback. We are so delighted to hear that Mohammed provided such a professional and thorough service, from arriving promptly and diagnosing the issue to completing the repair to such a high standard.
We’ll be sure to pass your wonderful comments on to Mohammed. It’s especially lovely to hear that his attention to detail, care and pride in his work stood out. We will also make sure this is passed to his Manager.
Renford was very friendly and…
Renford was very friendly and professional , and arrived on time got the job done thank you !!
8 oktober 2026
Review zonder uitnodiging
Antwoord van Gilmartins
Thank you for your lovely feedback! We’re delighted to hear that Renford was friendly, professional and arrived on time. It’s great to know he completed the job efficiently. We’ll be sure to pass your kind comments on to him.
The electrician Devon was very helpful
The electrician Devon was very helpful, very polite and got the job done quickly. Extremely happy
6 oktober 2026
Review zonder uitnodiging
Antwoord van Gilmartins
Thank you for your kind review. We’re so pleased Devon provided a helpful, polite and efficient service and that you’re happy with the work. We’ll be sure to pass on your feedback to him and his Manager.
Fitting a new shower
Mohammed came to put in a new shower, he went and bought it and fitted it. He was very efficient and friendly and left everything clean. I have no hesitation in recommending him. Am very pleased
6 oktober 2026
Review zonder uitnodiging
Antwoord van Gilmartins
Thank you so much for your wonderful feedback. It's lovely to hear that Mohammed provided such an efficient and friendly service when fitting your new shower, and that he left everything clean and tidy. We’ll be sure to pass your lovely comments on to him and his Manager.
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