Waiting weelw for my kitchen to be fixed, someone came did measurements not heard anything back from Half of my kitchen is knocked, over a month been waiting Gilmartin lack communication L... Toon meer
Bedrijf heeft geantwoord
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Adrian S. came out to fix a leak under my bathroom sink that had been causing water damage for 2+ weeks, and he was brilliant from start to finish. He was friendly, professional and took the time to e... Toon meer
Bedrijf heeft geantwoord
Adrian.S came on time New exactly what he was doing and the problem was so simple he solved it within a matter of minutes very professional Show these idea on arrival very nice Man
**Adrian S is absolutely amazing!** He has now attended my property twice, and on both occasions, he has gone above and beyond to make sure I am happy with the work carried out. I recently h... Toon meer
Bedrijf heeft geantwoord
4,4
Uitstekend
389 reviews
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Excellent service
Benard was excellent and professional throughout the whole job from start to finish. Great guy to talk to as well. Very professional
10 september 2026
Review zonder uitnodiging
Antwoord van Gilmartins
We are so pleased to hear that the recent repair carried out by Benard was excellent and he conducted himself in a professional manner. Thank you very much for giving this amazing feed back. I will make sure this is shared with his Management Team.
Renford
Renford, was on time polite , friendly and worked quickly and tidied up after
10 september 2026
Review zonder uitnodiging
Antwoord van Gilmartins
Thank you so much for making contact and sharing this amazing feed back with Gilmartins. I will ensure Renford is provided with this along with his Management Team.
100+ Days Later and Still a Joke
Apart from taking over 100 days to fix a small bathroom I can’t believe they actually have some genuine engineers that actually are trying to help and correct the issues, all staff on the help desk are useless they don’t know how to manage simple tasks. If this would have been sorted out straight away I wouldn’t have had a bad thing to say. I believe anyone can work for this company you don’t even need to be qualified I had a journalist doing a bathroom repair that’s the same as pastry chef performing openheart surgery make it make sense. Countless people from Gilmartins just turning up to my house not having a Scooby Doo. Apart from two people that came David. Z that fitted the floor he’s like a Spanish geeza and Daniel that fitted my shower tray and shower glass if not for these two people I still wouldn’t have a shower. The other Daniel still to this day is looking for his tape measure. Wouldn’t these two people this company is a joke they don’t take nothing serious a lot of empty promises hella phone calls from people who don’t know how to do their jobs, they did have a younger girl that was on call she was the only helpful one but the older ones need to reevaluate on why they come into work if you don’t like your job stay at home.
If I could take of this one star i would , furthermore they haven’t even finished they still need to repair my door as they thought it was a good idea to cut a dodgy line it was like he was blind folded
8 september 2026
Review zonder uitnodiging
Antwoord van Gilmartins
Thank you for taking the time to share your feedback. We are very sorry to hear about the length of time it has taken to complete your bathroom repairs and the frustration this has caused. We fully appreciate how disappointing it must have been to experience delays, multiple visits, and ongoing issues throughout the process.
That said, we are pleased to hear that David Z and Daniel provided a positive experience and worked hard to help resolve the repairs. We will ensure your kind comments are shared with them and their managers in recognition of their efforts.
Your concerns regarding communication, coordination of appointments, and the overall management of your repair are taken seriously. This is not the level of service we aim to provide, and we understand why you feel let down. Please feel free to contact us at Gilmartins on feedback@gilmartins.co.uk with your address, postcode and contact information to enable one of our Customer Service Team to help you.
Gavin was on time and professional
Gavin was on time and professional. He did outstanding work. Thankfully I had an amazing person to help me with the work
10 september 2026
Review zonder uitnodiging
Antwoord van Gilmartins
Thank you for taking the time to share your feedback. We are delighted to hear that Gavin arrived on time, acted professionally, and carried out such outstanding work. It's wonderful to know that he was able to provide the support you needed and make a positive difference. We will be sure to pass on your kind comments to Gavin. Thank you again for your valued feedback
Gavin French was on time
Gavin French was on time , polite and very helpful. Got the job done perfectly. Great guy , Great service . Very happy .
Thanks Gav
10 september 2026
Review zonder uitnodiging
Antwoord van Gilmartins
Thank you for taking the time to share your feedback. We are delighted to hear that Gavin provided such a positive experience. It's great to know he arrived on time, was polite, helpful, and completed the job to your satisfaction. We will be sure to pass on your kind comments to Gavin, who will be pleased to know his hard work..
Good service
Good service, fixed my drawer fast and efficiently.
10 september 2026
Review zonder uitnodiging
Antwoord van Gilmartins
Thank you so much for taking the time to let us know how good the service you received from Gilmartins was on your recent repair.
My shower mixer fixed!
My shower mixer bar broke, and only boiling water was coming out. Gilmartins sent Mohamed to handle the emergency repair. He explained the issue, bought a new shower bar, fitted it, and checked all the water connections & valves, as well as the toilet tank in my bathroom—it turns out the toilet was overfilling. Mohamed completed his work with care and dedication. Thank you, Mohamed! My family can now enjoy a safe shower.
9 september 2026
Review zonder uitnodiging
Antwoord van Gilmartins
Thank you for taking the time to share your feedback.
We are delighted to hear that Mohamed was able to attend promptly and resolve the issue with your shower mixer bar. It's great to know he took the time to explain the problem, carry out the replacement, and thoroughly check the other fittings in your bathroom, identifying and addressing the toilet overfilling issue as well. We will make sure the this is passed to his Manager and Seniors.
puzzle solved
Sefe It all works. An incredible job on replacing bathroom fan, bathroom light, that is failing and kitchen light, that has seen its last. I am really impressed with the work and clearing all waste. You have a great employe.
Thank you. Jonathon.
9 september 2026
Review zonder uitnodiging
Antwoord van Gilmartins
Thank you for contacting us and providing such amazing feedback. We are so pleased to hear the Operative completed the work and kept the area clear. I will make sure this is feed back to his Manager and Seniors.
5 ⭐ electrician
Devon did a great job, really nice and polite guy five star electrican
9 september 2026
Review zonder uitnodiging
Antwoord van Gilmartins
Thank you for taking the time to share your feedback. We are delighted to hear that Devon did a great job and provided a 5 star service. It's wonderful to know that you found him friendly, polite, and professional throughout his visit. I will ensure your kind comments are passed on to Devon and his manager. Thank you again for your review
Very great service
Very great service! renford was super helpful and did a great job!
9 september 2026
Review zonder uitnodiging
Antwoord van Gilmartins
Thank you for taking the time to leave this wonderful feedback. We are delighted to hear that Renford provided such a great service and was both helpful and professional throughout his visit.
It's fantastic to know that you were pleased with the work carried out, and we will be sure to pass your kind comments on to Renford and his manager.
Benard very nice person good job very…
Benard very nice person good job very good worker
9 september 2026
Review zonder uitnodiging
Antwoord van Gilmartins
Thank you so much for you lovely comments regarding Benard. We are so pleased to hear that you are happy with the work. We will provide this feedback to his Manager and Senior.
Super helpful more than what I expected…
Super helpful more than what I expected I’m left speechless at how great of a job he done
9 september 2026
Review zonder uitnodiging
Antwoord van Gilmartins
Thank you so much for your feedback. That is such a lovely reply, I would love to find out who this was. If you would kindly email me on Feedback@gilmartins.co.uk along with your Address and Post Code to enable me to find out who this was. Thank you again.
Antwoord van Gilmartins
Thank you for your feedback. We're pleased to hear that the work was carried out efficiently and that you were satisfied with the service provided. We appreciate you taking the time to share your experience.
Great job
Very punctual, very professional and did a great job. Very happy with the service. Timely and a friendly gentleman would definitely welcome to do more jobs!
9 september 2026
Review zonder uitnodiging
Antwoord van Gilmartins
We are so pleased to hear that you were happy with the service provided. It's great to know that the operative was punctual, professional, and carried out the work to a high standard. We're especially delighted that their friendly approach made such a positive impression. Thank you so much for taking time out of your day to provide this feed back.
After being let down initially by…
After being let down initially by previous operatives Shaun Ruston arrived today and did a fantastic job, very friendly plastering looked great and he thoroughly cleaned up afterwards, definitely a credit to the company:)
8 september 2026
Review zonder uitnodiging
Antwoord van Gilmartins
Thank you very much for taking the time to share your feedback. I am sorry to hear that you were initially let down by previous operatives, however, I am delighted to hear that Shaun was able to restore your confidence in Gilmartins.
Jay came today to rectify the damage…
Jay came today to rectify the damage another workman had done the day before in my bathroom.
He was polite and told me what the problem was and how he was going to fix it.
He didn’t just leave when the job was completed
He checked and double checked that all was good in the bathroom and demonstrated this to me before he left.
I found Jay to be be very professional and would highly recommended
8 september 2026
Review zonder uitnodiging
Antwoord van Gilmartins
I am delighted to hear that Jay was able to resolve the issue for you. It is great to know that he took the time to explain the problem, outline how he would rectify it, and ensure that everything was working correctly before leaving. I will make sure this is feed back to his manager and seniors.
Harry Plaster is a very good worker
Harry Plaster is a very good worker. 5 stars.
8 september 2026
Review zonder uitnodiging
Antwoord van Gilmartins
Thank you so much for giving this fantastic feed back for Harry and the 5 Stars, I will ensure this is feed back to his Manager and Team.
Plasterering
From reporting the repair to now, im very impressed with the communication texts and the work Gilmartins have provided for me.especially Harry the plasterer he kept me updated via text or phone call and was an absolute pleasure to have working in my house thankyou .
8 september 2026
Review zonder uitnodiging
Antwoord van Gilmartins
I will ensure your kind words are shared with Harry and his manager. Thank you for your feedback and for choosing to let us know about your experience. Communication is so important so we are so pleased to hear this.
The work was perfectly done by the…
The work was perfectly done by the Electrican: Devon .
8 september 2026
Review zonder uitnodiging
Antwoord van Gilmartins
Thank you so much for providing this great feed back for Devon. We are always so pleased to hear such positive feedback. We will make sure this is passed to his Manager and Seniors.
Great lovely job benard was on time…
Great lovely job benard was on time cleaned up .Great job.Thank you lovely young man
8 september 2026
Review zonder uitnodiging
Antwoord van Gilmartins
Thank you for taking the time to share your feedback.
I am delighted to hear that you are pleased with the work completed by Bernard. It's great to know he arrived on time, carried out a lovely job, and ensured everything was cleaned up afterwards.
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