Gilmartins Reviews 

391
•
TrustScore 4.5 uit 5

4,4

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Beoordeeld met 1 van de 5 sterren

Waiting weelw for my kitchen to be fixed, someone came did measurements not heard anything back from Half of my kitchen is knocked, over a month been waiting Gilmartin lack communication L... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Adrian S. came out to fix a leak under my bathroom sink that had been causing water damage for 2+ weeks, and he was brilliant from start to finish. He was friendly, professional and took the time to e... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Adrian.S came on time New exactly what he was doing and the problem was so simple he solved it within a matter of minutes very professional Show these idea on arrival very nice Man

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

**Adrian S is absolutely amazing!** He has now attended my property twice, and on both occasions, he has gone above and beyond to make sure I am happy with the work carried out. I recently h... Toon meer

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4,4

Uitstekend

TrustScore 4.5 uit 5

391 reviews

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Heeft 9% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,4

Alle reviews

(391)

356 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Steve Cox Gilmartins Builders

I recently had an employee of Gilmartins namely, Steve Cox attend my property to replace an under kitchen unit. I found Steve to be very erudite in his workmanship and attention to detail. I would highly recommend Steve Cox for maintenance jobs. He was pleasant and chatty and took pride in his work. Cleaned up after the job. Very Happy indeed.

25 augustus 2026
Review zonder uitnodiging
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Antwoord van Gilmartins

Thank you for taking the time to share your feedback. It's great to hear that Steve provided such a positive experience for his workmanship, attention to detail, professionalism, and pride in his work stood out. So pleased he left you home clean and tidy.

We will be sure to pass on your kind comments to Steve and his Management Team.

Beoordeeld met 5 van de 5 sterren

I would like to praise Patryk the…

I would like to praise Patryk the Electrician that came to do a job at my home at Kingsley Court. The young man integrity, respect and professionalism it is to admire and I really hope he is not just get a pad on his shoulders. Do see how can he make his job with no interruption's in order to carry on making you proud.

14 augustus 2026
Review zonder uitnodiging
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Antwoord van Gilmartins

Thank you for taking the time to share your feedback. We're delighted to hear that Patryk provided such an excellent service during his visit to your home at Kingsley Court.

It's wonderful to hear that his integrity, respect, professionalism, and commitment to his work made such a positive impression. We truly value team members who take pride in what they do, and we're pleased that Patryk reflected these qualities throughout his visit. This will be passed to Patryk's Management Team.

Beoordeeld met 5 van de 5 sterren

Troy came to fix our backdoor

Troy came to fix our backdoor. Arrived when he said, and fitted a new door in a timely manner.

26 augustus 2026
Review zonder uitnodiging
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Antwoord van Gilmartins

We are so pleased to hear that the repair Troy carried out to you backdoor was carried out in such a timely manner. Thank you for taking time out to provide this feedback.

Beoordeeld met 5 van de 5 sterren

I hadn't had a good experience with…

I hadn't had a good experience with Gilmartins in the past until today. Jay was very professional and polite. I'm happy with the work that was done today.

26 augustus 2026
Review zonder uitnodiging
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Antwoord van Gilmartins

Thank you for taking the time to share your feedback. We are sorry to hear that your previous experiences with Gilmartins had not met your expectations, but we are delighted that Jay was able to restore your confidence in our service.

It's wonderful to hear that Jay was professional, polite, and able to complete the work to your satisfaction. We will be sure to pass your kind comments on to him and his manager.

Beoordeeld met 5 van de 5 sterren

Devon was quick and efficient with the…

Devon was quick and efficient with the job! So happy with the service

26 augustus 2026
Review zonder uitnodiging
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Antwoord van Gilmartins

We're delighted to hear that Devon provided such a quick and efficient service and that you were so happy with the work carried out.
It's always great to receive positive feedback about our operatives, and we will be sure to pass your kind comments on to Devon and his manager.

Beoordeeld met 5 van de 5 sterren

Jay was very polite and fixed things…

Jay was very polite and fixed things very quicky in my bathroom. Very satisfied with the service

26 augustus 2026
Review zonder uitnodiging
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Antwoord van Gilmartins

It's lovely to hear that you are so satisfied with the service and quick repair to the work in your bathroom from Jay. Feed back is so important to Gilmartins so we will make sure this is passed to Jay and his Manager. Thank you so much for making contact.

Beoordeeld met 5 van de 5 sterren

Jay was brilliant

Jay was brilliant

26 augustus 2026
Review zonder uitnodiging
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Antwoord van Gilmartins

We are so pleased to hear that you found Jay was brilliant when he recently visited your home. Thank you so much for contacting us.

Beoordeeld met 5 van de 5 sterren

Troy was professional saw the problem…

Troy was professional saw the problem and get it sorted and clean up after his self .good worker to have .

26 augustus 2026
Review zonder uitnodiging
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Antwoord van Gilmartins

Thank you for taking the time to share your feedback. We are delighted to hear that Troy was professional, quickly identified the issue, resolved it efficiently, and made sure everything was cleaned up afterwards. We really appreciate your kind words and will be sure to pass your comments on to Troy and his team.

Beoordeeld met 5 van de 5 sterren

Jay was excellent

Jay was excellent , polite and he got the job done very quickly !

26 augustus 2026
Review zonder uitnodiging
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Antwoord van Gilmartins

It's so lovely to hear that you are so happy with the work Jay carried out for you, and that you found him excellent, polite, and efficient. We're pleased to hear the job was completed so quickly and to such a high standard. Thank you for taking the time to share your feedback. I will ensure your kind comments are passed on to Jay and his manager

Beoordeeld met 5 van de 5 sterren

GAVIN FRENCH

GAVIN FRENCH
Has done a Fantastic service! He treated the mould on my window and door and did a brilliant job. He was very friendly, professional and took great care with everything. He even waited an extra 10 minutes for me when I was delayed getting to the door, which I really appreciated.
I’m very happy with the results and would definitely recommend his service. 5-star service!

26 augustus 2026
Review zonder uitnodiging
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Antwoord van Gilmartins

Thank you for taking the time to share your feedback. We are delighted to hear that you were so pleased with the service provided.

It is wonderful to know that the mould treatment to your window and door was completed to such a high standard and that you are happy with the results, pleased to hear that the operative was friendly, professional, and took great care throughout the visit. Going the extra mile by waiting for your arrival is exactly the level of customer service we strive to provide.

Your kind comments and 5-star recommendation are greatly appreciated and will be passed on to the Gavin along with his Manager.

Beoordeeld met 5 van de 5 sterren

Quick execution

Quick execution. Was in and out before I knew it. Great job.

26 augustus 2026
Review zonder uitnodiging
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Antwoord van Gilmartins

Thank you for taking the time to contact us and let us know that the recent repair at your home was completed quickly and to a great standard. We truly appreciate your feedback and are delighted to hear that you were happy with the service provided.

Beoordeeld met 5 van de 5 sterren

Troy was on time and solve problem he…

Troy was on time and solve problem he was professional and friendly great job

26 augustus 2026
Review zonder uitnodiging
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Antwoord van Gilmartins

We are delighted to hear that Troy arrived on time, resolved the issue efficiently, and provided a professional and friendly service throughout.

It's wonderful to know that you were happy with the work carried out. Your kind comments will be passed on to Troy and his Manager.

Beoordeeld met 5 van de 5 sterren

Bernard did a great job installing a…

Bernard did a great job installing a new light cord for the toilet light this morning. He was professional, friendly, and efficient. Highly recommended

26 augustus 2026
Review zonder uitnodiging
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Antwoord van Gilmartins

We are so happy to hear that Bernard did a great job installing your new toilet light cord.

It's wonderful to know that he provided a professional, friendly, and efficient service throughout his visit. Your recommendation means a great deal to Gilmartins and your kind words will be passed on to Bernard and his Manager.

Beoordeeld met 5 van de 5 sterren

Jay have done a very great job and…

Jay have done a very great job and quick , recommend anytime

26 augustus 2026
Review zonder uitnodiging
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Antwoord van Gilmartins

Thank you for your great feed back regarding Jay and how great and quick the repair was that he has recently carried out at your home. I will make sure this is passed onto his Manager and Jay himself.

Beoordeeld met 5 van de 5 sterren

Jamesy was fantastic,10/10 job satisfaction

Jamesy was fantastic, he arrived nice and early at 9am and didn't leave till 6.30pm. He did a wonderful job on replacing our fence panels and built a new gate from scratch. The repair to the wall couldn't be done as was a bigger job than expected, Jamesy said if he tried to take the bricks out to replace tgem the wall was likely to fall down so would be best to book it in for a rebuild rather than a repair. I appreciated his honesty and was very impressed with his quality of work. He worked hard all day and did a fantastic job, definitely 10/10. I really hope its him that comes back to finish the wall as I know he will do a good job, is reliable, polite and hard working. I would definitely recommend him to others, very good customer service and very satisfied with the end result.

25 augustus 2026
Review zonder uitnodiging
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Antwoord van Gilmartins

Thank you for taking the time to leave such fantastic feedback. We are delighted to hear that James provided such an excellent service.

It is wonderful to know that he worked tirelessly throughout the day, replacing your fence panels and building a new gate from scratch to such a high standard. We also appreciate your recognition of his honesty and professionalism regarding the wall repair. Providing clear and honest advice is just as important as delivering quality workmanship, and we're pleased that this gave you confidence in his recommendations.

Your comments will be feedback to James and his Management Team. Thank you so much again for taking time out of your day to contact Gilmartins.

Beoordeeld met 5 van de 5 sterren

Plumber Muhammad

Muhammad took his time to solve all my plumbing issues successfully. He was courteously and considerate, answering all my questions and explaining what he was doing. He is obviously very experienced and takes in his work

25 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Graham has been great

Graham has been great — efficient at getting repair work done to very high and respectful of our property keeping mess to a minimum. He has fixed our bathroom multiple times and always with a cheery attitude.

25 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Leevi was AMAZING!

Leevi was AMAZING! He came round and had a grand task, sorting out our boiler for two days! He was very patient and answered all of our questions, concerns and explained everything thoroughly. He made sure to clear up after himself and made sure we understand what to do moving forward. 5star service

25 augustus 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This company is awful!

There is a reson this company is rated 2 stars. I had many disappointing experiences with Gilmartins. During the work carried out by the builder, an item of my furniture was damaged. When I raised the issue, the builder responded in an aggressive and unprofessional manner rather than taking responsibility or trying to resolve the situation.
I then contacted the office to make a complaint, but I was met with a rude and unhelpful response. The way my concerns were handled left me feeling extremely uncomfortable and concerned about the level of professionalism and care shown during the work.
Based on my experience, I would not recommend Gilmartins. I believe customers should expect safe, respectful and professional treatment, and unfortunately that was not my experience.

24 augustus 2026
Review zonder uitnodiging
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Antwoord van Gilmartins

Thank you for taking the time to share your feedback. We are sorry to hear about your experience and the concerns you have raised regarding both the damage to your furniture and the way the matter was handled.

We would welcome the opportunity to review your concerns fully and investigate the issues you have described. If you have not already done so, please contact us directly at Feedback@gilmartins.co.uk with further details, and a member of the team will be happy to assist.

Thank you for bringing this to our attention. Customer feedback is important to us and helps us to improve the service we provide.

Beoordeeld met 5 van de 5 sterren

Gavin Frence was on time

Gavin Frence was on time, in work attire and professional through out his visit. Explained the problem and responded promptly.

Fast, friendly and professional 👌

25 augustus 2026
Review zonder uitnodiging

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