After a few mishaps and some lack of comunication between the bank system and PayPal and Gladiator PC, I was offer a full refund for a product I ordered with the wrong method of payment. But in the en... Toon meer
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After a few mishaps and some lack of comunication between the bank system and PayPal and Gladiator PC, I was offer a full refund for a product I ordered with the wrong method of payment. But in the en... Toon meer
Bedrijf heeft geantwoord
Needed new PC so did some digging with the big pc builders on google all promise to be best but for pretty much the same pc build Gladiators come way cheaper picked the latest graphic / motherboard... Toon meer
Bought a custom made PC 2 years ago from Gladiator which has been great but suddenly had a few issues. We got back in touch and Oliver provided great advice including photos and instructions to elim... Toon meer
Dont normally write reviews but had the full amount and paid, got the pc in 2weeks, got emails along the way, (side panel was damaged by what looks like a ring but I understand) Started the pc fo... Toon meer
Geschreven door het bedrijf
Over 20 years of experience building award winning PCs
We’ve been building gaming and professional computers since 1999 and have a vast range of expertise within the company that allows us to build your perfect machine. You know you’re in safe hands when you buy from Gladiator PC!
We’re gamers too, we know what you want!
Our team is filled with gamers and we genuinely care about providing the best builds that we can to fellow gamers at affordable prices. We wouldn’t ship a system to you that we wouldn’t be happy receiving ourselves and that’s at the heart of what we do.
Why are your lead times so good?
We have close relationships with most major manufacturers such as ASUS, NVIDIA and Corsair which means that we can secure stock even in extreme shortages. Our state of the art production facility based in Manchester also means that we can build and rigorously test our systems in a very efficient way to ensure that you get a high quality system that just works out of the box.
Outstanding build quality and customer experience
Only the highest quality components from trusted partner brands go into Gladiator systems and every Gladiator system is built with care. Gladiator has built a reputation of offering outstanding build quality and customer experience and we know that offering outstanding support both before and after purchase is a key part of this. Our friendly team will be there for you every step of the way to make sure that your Gladiator PC is everything you want it to be.
Meyer Building, Wirral International Business Park, CH62 3RH, Wirral, Verenigd Koninkrijk
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Dont normally write reviews but had the full amount and paid, got the pc in 2weeks, got emails along the way, (side panel was damaged by what looks like a ring but I understand)
Started the pc for first time and everything perfect other than "coil whining sound" (I did email but nothing was explained properly about it)
But start to finish 5star cant complain about the service from start to finish.
I've been a long time customer of Gladiator and it's predecessor, Aria PC.
I keep coming back for both my personal and business PCs because their pcs have never let me down and have been built to an excellent standard, and I have always been impressed with the customer service.
It has been half a year now since I bought my £3k monster rig, and no game has been able to even make it sweat on ultra on 1440p 120hz.
The only thing I regret is not buying more RAM, but who could know AI would screw over the consumer market this much.
I've also advised a graphic designer friend to purchase a new pc now (now £2k also from gladiator) before prices become completely screwed, and I advise anyone else looking for a new PC to do it now because they are not coming back down for at least 3-5 years, probably more.
Machine delivered on time and to spec.
Well priced and well built.
Very happy :)
Was updating me every step of the way was very happy with the gaming computer I have ordered would definitely go through these again thank you
i bought a PC from them back in May 2025 and there was a few issues. One was where i got an email to say did i want to change anything before the build, i said yes i want a more robust Motherboard, so i paid the extra, when the PC turned up and it wasn't cheap, the motherboard hadn't been updated. They also put the three side fans in as standard flow instead of reverse, so i have a expensive Phanteks glass case looking at the back of the fans with wiring exposed, i just recently updated the motherboard myself and found the cable ties had been done up so tight they had cut through the insulation on the wiring, i just went to log in to my account and i appears to have been taken down
The communication is amazing, clear emails, the desktop is packed with care fast delivery, overal a amazing experience
Between their false advertising and use of DPD as a courier, I wouldn’t touch this company with a barge pole. On their website they advertise next day PC’s, where if you order one before 2pm they promise to deliver it the next day. Well I ordered it at 11am on Tuesday 18th November and despite assurances, the delivery wasn’t ‘attempted’ until the following Friday, then DPD came along with their typical ‘high quality service’ and tried delivering it to the complete wrong address, then informed me they won’t try again until the next week. I’m unsure how hard it is to write a complete address into a satnav, especially once you realise you’ve done it wrong the first time. Have told them to take the PC back and I want a full refund, hopefully this is something they’ll manage to do promptly.
Good PC, had a few problems but customer service helped with them
PC when it arrived finally was good, but was late with no communication, I had to call multiple times, you really need to keep your customers updated, especially when spending a large sum of money.
First PC, it was easy to set up, runs all the games I want to use and is fast and reliable
Great pc, no complaints with it at all. My only gripe is I paid for the express build, contacted them after a few days only to be told certain parts weren't in stock. It would've been nice to have told this when I placed the order. Delivery was smooth and fast once built and ready, no complaints there.
I'd definitely buy from them again.
As a happy previous customer on 15 September 25 I ordered a £2,970.98 PC system. Their carrier was unable to deliver to my door. On 06 October I received email confirming they had received the PC system safely back from their carrier and refund would be made with in 5 days. No refund received. Further email from them on 16 October that refund was being processed and could take 10 working days, nothing received, Company has failed to respond to my last 4 emails requesting my refund. It is now 05 November 2025 still no refund received.
Came as expected, brilliant machine provided with more additional cables than I could've even wanted to make customisation seamless. Would definitely recommend.
I ordered a custom pc from Gladiator the service was great and everything was on time. Even calling the shop was easy and the staff were friendly and helpful.
This is our second PC from Gladiator and the last one, bought in 2017 is still going strong and has never missed a beat. Having a PC built by someone who really knows what they are doing makes a massive difference and the customer support was friendly and responsive at all times.
Firstly I have to say that the PC I received from Gladiator is great. It's quiet, it runs great and the performance is exactly what I'd hoped for. The issue I have is that the picture of the 'Stealth' PC on the website doesn't match what arrived. The photo has RGB memory and a 360mm RGB AIO liquid cooler with an RGB block on the processor. I received none RGB memory and an air cooler with an RGB fan attached to the processor. Admittedly, nowhere in the advert does it state RGB memory or a liquid cooler is included but it feels misleading to have those things in the pictures. I thought that was what I was getting.
This is our 3rd build from Gladiator PC, 1 for myself in March 2020 which I'm still using for gaming/streaming with honestly no major problems. A 2nd PC in the same year that was for my daughter and now a 3rd PC for my daughters 11th birthday next month. She got it the day it was delivered due to no hiding places and she did pick it anyway but she is loving it... So much faster and quieter than the previous one (which I now use as a duel PC).
Her games run so much smoother and I am jealous, she is able to do her homework on it with no problems as her previous build wouldn't run Minecraft education on it very well.
I honestly cant fault Gladiator PC and will continue to only buy from them.
I ordered a custom build PC configured from one of their stock lines. Very easy to use the website and configure the PC. Pricing is competitive and comms were really good keeping me up to date with the build. The PC was built very well and cabling is tidy and neat. Very happy and glad I chose Gladiator.
We have received 100% service, any questions we had was answered asap.. I would highly recommend this company.. we are very very happy with the PC we received.. thank you x
This is the second computer I have purchased from Gladiator PC, the first one being over eight years ago, of which is my current system and still running perfectly.
I decided the time was right however, to upgrade to a more powerful and updated system, so ordered a custom build for a second time from gladiator PC.
Overall, I am very satisfied with the build and service. The only issue encountered was due to the motherboard being out of stock, that in turn put the build out of the express service time, which was an added cost.
This however was rectified when contacted by customer services, specifically (Oliver Robinson) Who provided excellent communication with regards to this issue, gave a refund for the express build payment, along with a date of when the motherboard would be back in stock, and the build would commence.
To my surprised, the system ended up being completed before this date however, and was delivered sooner than expected. The computer was very carefully packed and safely delivered.
The build itself looks amazing, (Gareth) the technician who worked on the PC, did an excellent job. Wonderfully clean cable management and everything booted up perfectly first time. All customised components/extras selected for the build were present and have been working without fault for several weeks now.
One thing to note, Gladiator PC, seem to operate as (Punch Technologies Ltd) So some of the email correspondence came from them both, this wasn’t a problem however once I realised this.
I am extremely satisfied with the overall service and system from Gladiator PC, and would look forward to using them again in the future. I would also gladly recommend them to others and hope this review is of help.
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