GO Outdoors - Banbury Reviews 

Fully kitted out for my long hike with the fantastic help of Jess who was very knowledgeable, friendly and patient. The clothing and equipment is all top quality and Banbury is now my ‘Go to’ branch.

We were met by Shaun. His enthusiasm made sure we understood how to use the collapsible cool bag. Nothing was too much trouble and we are veryy pleased with Go Outdoors and Shaun.

It's all about Shaun! Super helpful, massively knowledgeable and nothing was too much effort to make sure we got the right product (Brasher walking boots in this case).

Will choose to travel to this store rather than Coventry just for the staff experience

Great range of DofE recommended kit. The staff were friendly and knowledgeable, in particular Shaun's expert advice when choosing an expedition rucksack.

Rebecca was so helpful when choosing my son’s walking boots today. She gave great advice and gave us plenty of time to try different sizes.

Very helpful staff was more than willing to try and find us what we wanted, the staff member that helped us was very friendly and a credit to your store his name was Shaun 😊

Shaun was really helpful with our purchase of a rucksack. He was knowledgeable and gave us good advice on how to adjust it depending on terrain and it's contents

I returned to Go Outdoors again today and as usual Shaun and the young lady ( sorry I didn't catch your name) were extremely helpful
Thanks again.

I have to give a massive shout out to Shaun who was absolutely amazing. His knowledge, manners, patience and understanding were exemplary!

I cannot rate him high enough l.

Came in originally looking for some climbing gloves but were out of stock, had a good chat with Shaun about alternatives, bonded over some combined hiking experiences and decided to try some La Sportiva approach shoes for the summer, Shaun was very helpful and knowledgeable about the products on offer, ended up purchasing several items, great team all around and cashiers were also helpful, very pleasant visit and will be going back soon.

Rosie + Emma in store really helped me search for the items I needed when I’d left it last minute before a trip!

What a refreshing change to visit a store with quality products & knowledgeable staff. This was our 2nd visit to the Banbury store after visiting a similar store on the same retail park (no names but Ben Nevis Everest etc come to mind…) what a difference! Bought exactly what I was looking for after receiving first class & genuine interest in what I was after.
Shaun was great to deal with, very professional with a sense of humour too!

Everyone was so helpful and polite from the moment I walked in the door. I’m going travelling and was after some kit but didn’t know where to start. Shaun was incredible and helped me choose a great bag, he took his time showing me all of the features and giving his honest opinion which was really appreciated! You can tell he really enjoys his job and has great product knowledge, he is an asset to the store! Thank you Shaun!! :)

First rate service from all the staff I spoke to, especially Sammy, in helping me with my purchase 😁

Rebecca helped us, both politely and non-intrusively, and discussed alternatives when I was looking for waterproof socks. Her cheerfulness and friendliness really helped us to enjoy our visit, and I think she's a credit to the company. Thank you!

Shaun was very helpful with us choosing the right walking boots for my son.

I like the store more because she have the place to fishing

Rio served my kids & I in Banbury.
Excellent service, helped us get the shoes we needed.
He was also serving the most awkward customer while helping us, cannot believe his patience, how super polite he was & professional!

Emma served me at the Banbury store and she was amazing! Unhooking coats and security tags on demand and suggested similar coats to consider. Very patient and helpful with good humour. Love my purchase.

Emma was great in helping me to chose the right walking boots / shoes. She was also very kind in informing about the DoE special card available for my daughter. All in all a great shopping experience! Thank you Emma!