today I really needed some expert advice Tom and Emily really know there stuff Tom is clued up and lives a life climbing and camping in the most extreme conditions. The advice on the equipment I bough... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Had to make a bit of an emergency stop over to get husbands hydraulic bike brake fixed at go outdoors cycle section in Bury From the moment we met Tom the technician he gave us a verbal quote an... Toon meer
Bedrijf heeft geantwoord
Went in with my son who has just started fishing, something I know nothing about! We were served by Lee who couldn’t have been more helpful. He explained the essentials that my son needed all at a rea... Toon meer
Bedrijf heeft geantwoord
The store is spacious and well laid out. Staff are friendly. Bought a jacket today. Almost got charged £10 more as the till price was incorrect. Unfortunately the security tag had not been removed,... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over GO Outdoors - Bury
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Geschreven door het bedrijf
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contactgegevens
52 Angouleme Way, BL9 0BT, Bury, England, Verenigd Koninkrijk
- 0161 393 9361
4,8
Uitstekend
4K reviews
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Overdue refund
This purchase was a replacement. The refund for the original item was confirmed in writing by Go Outdoors to take up to 5 days. Here we are on day 6. A broken promise should earn zero points on a review. Typically disappointing.
17 augustus 2026
Antwoord van GO Outdoors - Bury
Thank you for your review.
As noted, your refund was processed on the 18th. Depending on the banks involved, it can take up to five working days to appear in your account, but it should now be visible on your statement.
We have also contacted you by email to discuss this further and work towards a resolution..
Kind Regards
GO Outdoors Customer Care.
Eve was very polite and extremely…
Eve was very polite and extremely helpful
29 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Bury
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Staff are brilliant
Staff are brilliant and Was served by Eve on tills.,such a lovely member of staff and fantastic service at the Bury store as always!
23 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Bury
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
The clothing and footwear prices have…
The clothing and footwear prices have increased at an alarming rate since I visited about 6 months ago.
The tent prices are good but if you are after a bargin apart from tent pegs (again) forget it.
Shop online
14 augustus 2026
Antwoord van GO Outdoors - Bury
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
On a winner with go outdoors
Go outdoors is easy the best leisure out let great products with a highly trained and professional team, gotta sound out Neil at the bury store a fountain of knowledge when it comes to tents( think he was born in a tent) goes the extra mile many thanks again
20 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Bury
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Bury
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
New Boots
I visited the Bury store for some new boots . Vendy served me and was really helpful. I was attended to quickly, in a friendly manner and offered a good selection of footwear to try on. It took me some time to select what I wanted and she was very patient . In the end I picked a top end pair of boots that she had suggested and left a very happy customer . I don't usually go to the Bury store but now its my number one.
14 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Bury
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Bury store staff are truly the best
I was in the Bury store on Tuesday 18th August for last minute camping trip supplies. Really can’t thank Ben and Lee enough. I had quite a few things to get and these guys were amazing. From the advise I received to the poor guys packing my stuff for me!! I was truly grateful and they saved me a few quid with a heads up on instore offers that aren’t on the website. Sometimes it really is worth being bothered to go instore. Wouldn’t be set for my trip as quick and confident I haven’t forgotten anything.
Thanks Ben and Lee 🤗🤗
18 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Bury
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Helpful staff
Our cashier was very helpful and thorough, and helped us with the questions we had!
(We were served by eve)
16 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Bury
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Lovely experience at Go Outdoors in…
Lovely experience at Go Outdoors in Bury. Eve on the tills was really helpful and polite and made the checkout experience really easy.
15 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Bury
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Great service my branch is Bury is fab…
Great service my branch is Bury is fab and Thando today was really lovely and very understanding … thank you very much… very satisfied customer 🙏👏😄
15 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Bury
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Experience in shop
I was served by thando today she was a lovely worker who helped us with our purchase and didn’t rush us at all. she made our experience as two teenage girls so comfortable. Will definitely be returning !!!
14 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Bury
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Easy to cut down to size works really…
Easy to cut down to size works really well with the original poles. I actually ordered the wrong poles but they changed them without hesitation! This is the second set I’ve bought to replace the older broken poles works great every time!!
3 augustus 2026
Antwoord van GO Outdoors - Bury
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Bury
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Incredible service from Eve
I visited the Bury branch to pick up some camping gear and needed much help. Luckily I was served by Eve on tills who made the experience much easier. Thanks Eve!
6 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Bury
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Zero customer service in store
Zero customer service in store, zero communication on online and rude staff.
Forced to pay membership twice.
Presented with my click and collect garments in a heap, like they had been kicked around the floor for days.
Opportunity to reply to my emails was given, but no reply.
30 juli 2026
Antwoord van GO Outdoors - Bury
We are sorry to hear about your experience and disappointed to learn that both our in-store service and communication fell below expectations. We understand how frustrating it must have been to feel unsupported, to have been charged for membership twice, and to collect your Click & Collect order in an unacceptable condition.
We can see that you have contacted our customer care team who have looked into this further for you and provided a resolution.
Thank you for taking the time to leave your review.
Kind regards
Go Outdoors Customer Care Team
Helpful and pleasant staff helped to…
Helpful and pleasant staff helped to resolve product problem easily and without any fuss. Thank you.
3 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Bury
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Gave the bury store a call spoke to…
Gave the bury store a call spoke to Thando to reserve a pair of scarpa crux approach men’s walking shoes last pair left in store and it was no trouble to save them for me to collect
Thanks for your prompt response & service Thando
3 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Bury
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Thando was lovely
Thando was lovely, very helpful, thank you.
2 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Bury
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Good for browsing
As always. Good. Lots of stock. Lovely staff. Especially Eve who was very helpful.
2 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Bury
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
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