Problem with the shoes I bought having black material protruding under stitching. Returned them, but second pair had exactly the same problem in the same place. This time negotiated with store and rel... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Go outdoors is an amazing shop, the only thing I will give them a 1 star for is this, if you place an order online and are directed to download the SHOP app... 'DO NOT DOWNLOAD IT' firstly, it doesn... Toon meer
Bedrijf heeft geantwoord
Got great advice from Chris R on a suitable drive away awning to suit our needs. Fantastic customer service in the Clydebank store.
Bedrijf heeft geantwoord
I got wonderfull service today at the till from a boy called Cieren, lovley smile and even when I sort of complained about how much my bill came to, he was very nice and made the whole experience of s... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over GO Outdoors - Clydebank
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Geschreven door het bedrijf
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contactgegevens
79 Livingstone Street, G81 2XA, Clydebank, Verenigd Koninkrijk
- 01414 062665
4,9
Uitstekend
3K reviews
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Very knowledgeable staff
Was served by Robbie E today, very knowledgeable and helpful handing out top notch advice on the best fleeces for summer use
7 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Clydebank
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Store was well stocked and easy access…
Store was well stocked and easy access to products. A virtual Aladdin's cave. Staff very helpful when help required will be back.
30 april 2026
Antwoord van GO Outdoors - Clydebank
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Great store
Visited the store for just a wee browse and picked up some items at a great price, good layout and plenty of stock, served by Susan at the tills who was very helpful.
6 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Clydebank
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Susan and Dan were very friendly and…
Susan and Dan were very friendly and helpful in resolving my product issue
6 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Clydebank
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Quick and efficient service from Dan
Quick and efficient service from Dan. Thank you!
6 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Clydebank
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
I was looking for some new walking…
I was looking for some new walking shoes and was a bit lost. A chap called Scott took the time to discuss the various options and got me a couple of different pairs to try on. I was grateful he was there to take the time to go over things. I am happy with my new footwear!
3 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Clydebank
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Great Customer Service!
Came to Go Outdoors for some gear for an upcoming camping trip, spoke to Dave who was a lovely staff member to speak to, helped us with everything we needed to know and even gave us some camping tips for when we go!
6 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Clydebank
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
David C from Glasgow GO offered…
David C from Glasgow GO offered fantastic customer service. Was really supportive whilst I went through options for tent bags. 10/10, thanks David
6 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Clydebank
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Clydebank
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Dan and Susie
When into Go Outdoors today, was served and give advice by Dan and Susie, thanks to them I left with everything I needed
6 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Clydebank
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Dan was an amazing help on the till…
Dan was an amazing help on the till today...brilliant service and a good chat very much needed!
6 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Clydebank
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Fantastic service from Dan
Fantastic service from Dan. Had a few queries and nothing was a bother to this girl amazing cust service
6 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Clydebank
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Susan was very helpful
5 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Clydebank
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
First trip to Go Outdoors in Clydebank…
First trip to Go Outdoors in Clydebank today and we were so impressed! Wanted to buy a large family tent and Ross couldn’t have been more helpful in helping us choose and buy the right one. We then signed up as members at the till with Ben who was also very helpful too. Can’t see us going anywhere else for camping stuff now, customers for life!
4 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Clydebank
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Go Outdoors Customer Care Team
Ben that served me on the till today…
Ben that served me on the till today was really helpful.
4 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Clydebank
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
A very successful visit to Go Outdoors!
A very successful visit to Go Outdoors in Clydebank. Shelves were stocked with exactly what we needed and the service (by Ben) was quick, efficient and friendly. Definitely recommend checking it out and you can even take your furry family into the store with you. There are water bowls and treats readily available. Free, available Coffee and biscuit treats for the human family would be fab! 😉
4 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Clydebank
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Ben was incredibly helpful
Ben was incredibly helpful. Made our DoE first experience stress free. We will recommend Ben and the team to all others at our school.
4 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Clydebank
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Roof tent drama
The girl on the till Sophie was very helpful & got Jon to help us when we bought our roof tent, we have a large car that we thought it would fit in whilst awaiting roof rack parts, Jon helped us to the car & unboxed it & helped to get it into the boot but unfortunately it didn't fit only by an inch or two so Jon said it could be stored for the few days until we got the roof rack, but parts should of been in today (Halfords) & only one part was so we stopped by the store to ask about it staying until Thursday or Friday as that's when Halfords said part would be in, this time we spoke to Sophie & Ben, both were very helpful & Ben said he'd make sure that it would be kept for us until Thursday or Friday if the parts late, we really appreciated all the help from the staff at the store, especially with all the extra work. Thanks to Sophie, Jon & Ben.
4 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Clydebank
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Easy to navigate the store and Ben was…
Easy to navigate the store and Ben was spot on 👍👍👌
4 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Clydebank
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Customer service
Ben at the till was very helpful. Very good customer service.
4 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Clydebank
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
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