GO Outdoors - Dorchester (Express) Reviews 

270
•
TrustScore 5 uit 5

4,9

South Street 3, DT1 1BL Dorchester, England, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I bought two camping chairs today. Excellent value, my membership saved me over £50. I was served by Ellie who was extremely helpful and friendly and she made the whole experience very pleasant. A rea... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ellie was extremely helpful as well as being friendly. I didn't need any real help finding what I wanted but Ellie gave useful advice when the payment machines played up. Very happy with the gloves I... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Faced with an array of water bottles Amy and Tom were extremely helpful in helping me select one. I wish to add that I am 82 years old and they didn’t treat me as a fool. Most unusual and appreciated... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Although my preferred choice was not available in my size, Amy was patient and knowledgeable. She was able to find a suitable alternative amongst the sale items, which also saved me a few pounds.

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Kampeerwinkel
  2. ook in
  3. Activewear winkel
  4. Fietsenwinkel
  5. Hardloopwinkel
  6. Klimclub
  7. Paardrijservice

Over GO Outdoors - Dorchester (Express)

Geschreven door het bedrijf

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Geschreven door het bedrijf

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Contactgegevens

  • South Street 3, DT1 1BL, Dorchester, England, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

270 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(270)

35.142 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Helpful staff

Helpful staff, able to offer alternatives when a boot size wasn’t in stock

4 juni 2026
Review zonder uitnodiging
Logo GO Outdoors - Dorchester (Express)

Antwoord van GO Outdoors - Dorchester (Express)

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Helpful service from Ellie

Ellie offered very helpful advice on the best way to waterproof a RAB jacket that I had bought there previously.

4 juni 2026
Review zonder uitnodiging
Logo GO Outdoors - Dorchester (Express)

Antwoord van GO Outdoors - Dorchester (Express)

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

amazing staff

Eben from the shop in Dorchester was incredibly helpful! i was probably in the shop for about half hour and he helped me the whole time (apart from to serve other customers of course!) i was struggling to find a good durable bag for traveling around the UK on and off trains ect and he was so helpful and im extremely gratefu and love my new bag!

5 juni 2026
Review zonder uitnodiging
Logo GO Outdoors - Dorchester (Express)

Antwoord van GO Outdoors - Dorchester (Express)

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Kindness without prejudice

I have not experienced more knowledgable and helpful staff anywhere quite like it.
Callum was friendly and kind. I was having a bad day and his customer care flipped it around and helped reset me.
Thanks Callum. More staff like you please.

28 mei 2026
Review zonder uitnodiging
Logo GO Outdoors - Dorchester (Express)

Antwoord van GO Outdoors - Dorchester (Express)

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Eben in Dorchester branch

Eben in Dorchester branch made me so welcome and was so extremely helpful in finding me the correct and most comfortable pair of walking/hiking GoreTex trainers. Trying more was no trouble and he went out of his way to find me suitable pairs to try. Thank you. I will be back for my winter footwear!
Check out was thorough too to make sure I had the correct shoes.

4 juni 2026
Review zonder uitnodiging
Logo GO Outdoors - Dorchester (Express)

Antwoord van GO Outdoors - Dorchester (Express)

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Hiking Boots Recommendation

I got hiking boots today and was unsure which one was the most suitable for long hikes. Eben was extremely helpful and was very informative.

4 juni 2026
Review zonder uitnodiging
Logo GO Outdoors - Dorchester (Express)

Antwoord van GO Outdoors - Dorchester (Express)

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Pleasure to Shop

Ellie the staff member who served me was excellent with friendly and helpful advice

3 juni 2026
Review zonder uitnodiging
Logo GO Outdoors - Dorchester (Express)

Antwoord van GO Outdoors - Dorchester (Express)

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

10/10 experience

Great store, layout and tidiness, vibes were really high amongst the staff it felt like an amazing store to even step foot into everyone was so happy,
I was served on footwear by Big Cal who’s product knowledge was second to none and came across as a wonderful person, really impressive young man, on tills I was greeted by Ellie who is one of the happiest and down to earth employees I’ve ever met, everyone in the store was a great credit to the company and I wish them all the best,
Match the customer service with great products and great prices, I’d have given 6 stars if I could

2 juni 2026
Review zonder uitnodiging
Logo GO Outdoors - Dorchester (Express)

Antwoord van GO Outdoors - Dorchester (Express)

Hello,

Thank you for clicking on 5 stars, your feedback genuinely matters to us.

I hope your next shopping trip is just as good.

All the best,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

I received excelllent service today…

I received excelllent service today whilst shopping for a coat. I would like to give a shout out to Ellie who was very helpfull and knowledgable about the product.

3 juni 2026
Review zonder uitnodiging
Logo GO Outdoors - Dorchester (Express)

Antwoord van GO Outdoors - Dorchester (Express)

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.

Kind regards,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Good company and thanks for the bag &…

Good company and thanks for the bag & walking stick rubbers on the end of my stick cauim Dorchester sorry if I spelled your name wrong but thanks

2 juni 2026
Review zonder uitnodiging
Logo GO Outdoors - Dorchester (Express)

Antwoord van GO Outdoors - Dorchester (Express)

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Ellie was helpful and polite.

Ellie was helpful and polite.

2 juni 2026
Review zonder uitnodiging
Logo GO Outdoors - Dorchester (Express)

Antwoord van GO Outdoors - Dorchester (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Beoordeeld met 1 van de 5 sterren

The staff are very helpful and…

The staff are very helpful and knowledgeable. It is disgraceful though that one has to pay £5 to get a store card. No other retailer that I use charges for a store card.

2 juni 2026
Review zonder uitnodiging
Logo GO Outdoors - Dorchester (Express)

Antwoord van GO Outdoors - Dorchester (Express)


Thank you for taking the time to share your review. We’re really sorry to hear that you’ve been disappointed with your membership card purchase.

Our membership is designed to give customers access to exclusive offers and savings on outdoor gear, so it’s disappointing to learn that this hasn’t met your expectations on this occasion.

Please be assured that your feedback is important to us and has been shared with the relevant teams. We are currently reviewing our membership offering to understand how we can improve the experience for our customers.

We do hope we can restore your confidence in the future and provide you with a much better experience.

Kind Regards
GO Outdoors Customer Care

Beoordeeld met 4 van de 5 sterren

Helpful Team

Purchased pair of sandals, served by Ellie. The very helpful and friendly team in the shop ensured it was a most enjoyable experience.

Well done and thank you.

2 juni 2026
Review zonder uitnodiging
Logo GO Outdoors - Dorchester (Express)

Antwoord van GO Outdoors - Dorchester (Express)

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Amy was really helpful.

Amy was really helpful.

1 juni 2026
Review zonder uitnodiging
Logo GO Outdoors - Dorchester (Express)

Antwoord van GO Outdoors - Dorchester (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Excellent service from Ezra

Popped into GoOutdoors to get some hiking boots for my daughter, we were not sure what style to go with and Ezra was very helpful with finding something comfy that my daughter liked the look of. He was super friendly and had great knowledge of boots, overall excellent service

23 mei 2026
Review zonder uitnodiging
Logo GO Outdoors - Dorchester (Express)

Antwoord van GO Outdoors - Dorchester (Express)

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Great service from a very cheerful…

Great service from a very cheerful young man called Eben. Will definitely return to the store in Dorchester.

28 mei 2026
Review zonder uitnodiging
Logo GO Outdoors - Dorchester (Express)

Antwoord van GO Outdoors - Dorchester (Express)

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

I popped into Go Outdoors expecting to…

I popped into Go Outdoors expecting to buy a couple of bits for a weekend hike. Instead, I received what can only be described as a masterclass in outdoor retail from Callum and Eben.

Callum somehow managed to answer every question I had, including several I hadn’t thought of yet. At one point I was convinced he could probably navigate me up Everest using only a compass, a flapjack, and pure confidence.

Eben was equally brilliant. I asked for advice on waterproof gear and left feeling prepared for everything from a light drizzle to a biblical flood. If Noah had met Eben, the Ark would have had better storage solutions.

Together they were like the Batman and Robin of camping equipment, except friendlier and with significantly better knowledge of hiking socks.

Fantastic service, great laughs, and I somehow spent less money than I expected while buying more than I intended. Witchcraft may be involved.

Give Callum and Eben a pay rise before a rival outdoor shop lures them away with promises of unlimited trail mix.

Highly recommended! ⭐⭐⭐⭐⭐

23 mei 2026
Review zonder uitnodiging
Logo GO Outdoors - Dorchester (Express)

Antwoord van GO Outdoors - Dorchester (Express)

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Ezra and Callum were extremely helpful

Ezra and Callum were extremely helpful, polite and knowledgeable. Very happy with our purchases.

30 mei 2026
Review zonder uitnodiging
Logo GO Outdoors - Dorchester (Express)

Antwoord van GO Outdoors - Dorchester (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

I came in last week and was so lost…

I came in last week and was so lost in the store. Cal helped me find my way and the product I needed. My grandson wanted a new tent, and I had no idea that different tents serve different purposes! As an elderly woman, this restored my faith in young men being chivalrous. Thank you Cal

19 mei 2026
Review zonder uitnodiging
Logo GO Outdoors - Dorchester (Express)

Antwoord van GO Outdoors - Dorchester (Express)

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

well organised

The store was tidy and well organised, so I was easily able to get what I was looking for. Great job, thanks!

29 mei 2026
Review zonder uitnodiging
Logo GO Outdoors - Dorchester (Express)

Antwoord van GO Outdoors - Dorchester (Express)

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

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