The staff were both informative, knowledgeable, helpful and friendly. One in particular Ben stood out amongst the staff that we encountered. He recognised that our membership was due to expire with... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieLeeds Road, Leeds Road Retail Park, HD1 6PF Huddersfield, England, GB
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Lees wat reviewers zeggen
My discount card kept being flagged as out of date when in fact I had renewed it earlier this year. Maggie discovered that this was because it was a very old card and immediately issued me with a new... Toon meer
Bedrijf heeft geantwoord
Confused, store offers student discount, showed the check out my student Unicard membership and still nothing on my receipt? Did the checkout just not apply it? Didn’t question in store, did... Toon meer
Bedrijf heeft geantwoord
Went into Huddersfield go outdoors needing a decent pair of hiking boots with no knowledge about hiking whatsoever. Jacob was the most helpful employee I’ve ever met, he knows everything there is to k... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over GO Outdoors - Huddersfield
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Geschreven door het bedrijf
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contactgegevens
Leeds Road, Leeds Road Retail Park, HD1 6PF, Huddersfield, England, Verenigd Koninkrijk
4,9
Uitstekend
566 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I went to the store to purchase some waterproof trousers for a college group.
I went to the store to purchase some items for a college group following an email with the online sales team.
Nick and Maggie were great, they took their time to deal with a difficult order. 5* customer service
4 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Greats advice on footwear
Went into Huddersfield Go Outdoors today looking for a new pair of walking boots. Was attended to by Kimberley and Mia.
I was made to feel like a valued customer by both members of staff, and Kimberly in particular spent a long time ensuring I had the correct shoe and fit, and also advised on insoles.
1 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Great experience in store
Great experience in store. Stuart and Jacob were extremely helpful. They went above and beyond to assist us with the purchase of a gas bbq. They demonstrated which type of gas and which regulator we needed. Thank you guys. Rebecca on the till was lovely too.
31 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Hi,
We're really pleased to see that you gave us 5 stars here. Feedback on how to improve is important but it's also nice to see full marks.
Thanks again,
Go Outdoors Customer Care Team
Great customer experience
They have great customer service and the staff are very friendly and helpful.
24 juli 2026
Antwoord van GO Outdoors - Huddersfield
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Zenab was very helpful while I was…
Zenab was very helpful while I was choosing walking boots. Good and friendly service
30 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Confused
Confused, store offers student discount, showed the check out my student Unicard membership and still nothing on my receipt?
Did the checkout just not apply it?
Didn’t question in store, didn’t look at receipt properly until home.
Be nice to know for next time, disappointing though if it was an error at checkout cost me over £10 in discount 🙁
29 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Good shop,good staff,knowledgable when…
Good shop,good staff,knowledgable when we had a query,And closer to us than the thornhill store...
28 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Not to be missed
Great store. Friendly and helpful staff. Everything (and more) that I wanted was in stock. Maggie, on the till, was a big help at check out.
28 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Good dealing with Go Outdoors
Good dealing with Go Outdoors, website easy to use, ordering easy and they kept me up to date with my order. what I bought I wasreally pleased with.
20 juli 2026
Antwoord van GO Outdoors - Huddersfield
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Good advice on boots
I was served by Kimberley, while trying to find a good pair of walking boots for my son.
She was very helpful, and we found the perfect boots for his shape and size of foot
25 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
I was served by Kimberley at the…
I was served by Kimberley at the Huddersfield store at Leeds Road retail park. I was looking for a good pair of foot wear to do the 40 mile walk, from Keswick to Barrow, in the Lake District in Cumbria. After being very patient and informative, she managed to get me a pair of hocker style trainers. They did the job for me. They were very comfortable, and I managed to complete the walk in just over 10 hours.
Thank you Kimberley, you were great.
17 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Excellent service given by the staff
13 juli 2026
Antwoord van GO Outdoors - Huddersfield
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Kimberley served with patience and was…
Kimberley served with patience and was very informative having lots of knoledge around walkimg trekking boots. She provided examplary customer service both me and my wife
.thank you Kimberley
25 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Really helpful staff.
18 juli 2026
Antwoord van GO Outdoors - Huddersfield
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
I had Kim from footwear helping me…
I had Kim from footwear helping me today taking the plunge on buying new boots after 18 years with my old Brasher boots! Really helpful lady and told me how to get another 10% off my sale. Great experience and would recommend. Thanks Kim ☺️
24 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Kimberley was really helpful and a…
Kimberley was really helpful and a friendly person to guide me on what boots to get thanks 😊
20 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Exceptional service with a smile
Exceptional service with a smile. Thanks Maggie in footware
21 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Visited today to buy trail shoes
Visited today to buy trail shoes. Explained that I had broad feet, hence required advice re the best fitting shoes. Kimberley explained the different brands and helped with sizing. Very pleased with my purchase. Thank you Kimberley.
20 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Love the vibe of the Huddersfield go…
Love the vibe of the Huddersfield go outdoors, loads of equipment and well set out, we have bought all out camping gear here, great prices and friendly staff, we bought walking boots today and Thistle was really helpful
19 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
First class service from Kyja, Becca & Nik H
First class service from Kyfa, Becca & Nik h, really friendly, knowledgable and made life incredibly easy. It feels like a rare treat when people go out of their way to assist,
James (with the camping gas query£ )
15 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
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