The staff were both informative, knowledgeable, helpful and friendly. One in particular Ben stood out amongst the staff that we encountered. He recognised that our membership was due to expire with... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieLeeds Road, Leeds Road Retail Park, HD1 6PF Huddersfield, England, GB
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Lees wat reviewers zeggen
My discount card kept being flagged as out of date when in fact I had renewed it earlier this year. Maggie discovered that this was because it was a very old card and immediately issued me with a new... Toon meer
Bedrijf heeft geantwoord
Confused, store offers student discount, showed the check out my student Unicard membership and still nothing on my receipt? Did the checkout just not apply it? Didn’t question in store, did... Toon meer
Bedrijf heeft geantwoord
Went into Huddersfield go outdoors needing a decent pair of hiking boots with no knowledge about hiking whatsoever. Jacob was the most helpful employee I’ve ever met, he knows everything there is to k... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over GO Outdoors - Huddersfield
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Geschreven door het bedrijf
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contactgegevens
Leeds Road, Leeds Road Retail Park, HD1 6PF, Huddersfield, England, Verenigd Koninkrijk
4,9
Uitstekend
566 reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Kyjan was very helpful 👍
13 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Jake was excellent helping us decide on…
Jake was excellent helping us decide on our choice of our walking shoes and Mia was very helpful opening our first account !
11 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Both Abigail and Chaise were very very…
Both Abigail and Chaise were very very helpful. Could not ask for better service
Also with a smile 😀
11 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Would like to say a massive thank you…
Would like to say a massive thank you to Becca L on outdoor living for her time, patience and customer service towards me and my partner today. After a not so pleasant reception at another store, Becca has restored my faith in go outdoors!
Not only was she super helpful she made us feel welcome with no rush or pressure! Absolutley fab staff member couldnt be happier with the service. Thank you Becca 🙌
10 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Huddersfield
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Amazing and super friendly staff
Amazing and super friendly staff. The woman at the till was super welcoming and friendly and the rest of the staff were the same. A few helped me find something I couldn't locate in the store in a matter of seconds.
Great experience
4 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Great help and advice from Jake who was…
Great help and advice from Jake who was helpful, non pushy and polite.
1 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Polite and helpful staff
Polite and helpful staff, Chaise in particular! Thanks
1 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Helped today by Jake
Large go outdoors store with a great selection of camping equipment on offer. All the staff are very welcoming. Jake helped us today. We enquired about the price of a tent we had seen online. He helped us get the price matched instore by using my blue light card. Also helped us take the products to the till. Nothing was too much of an ask. Thankyou Jake.
29 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Didn’t seem enough staff on for a large…
Didn’t seem enough staff on for a large store but the member of staff we did find, Kimberley was super helpful
28 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
2 different prices is discrimination
2 different prices is discrimination, I will not shop here again , I do not want to have a card everywhere I shop
28 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Thank you for your feedback.
We are sorry to hear that you're disappointed with our pricing structure.
Our member pricing is available to customers who choose to sign up for membership card, which provides access to discounted prices. However, we understand that not everyone wishes to carry or register for the membershipcards, and we appreciate your views on this.
We’ve reached out to you via Trustpilot to request your contact details so we can look into the pricing structure further.
Kind regards
Go Outdoors Customer Care Team
Excellent service from Michael.
26 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Staff at Huddersfield
Was made do welcome first time ask about a tent box, was told one leftover i paid in full,ask if they come store it till I got my roof bars and was told yes no problem, on Thursday I call ba k to get on tent box,and was asked by chaise do I need a hand put it on ,chaise went about what he needed to do but I glad he did,many thanks to all the staff who helped me with. Definitely ho back
Well do and many thanks to chaise xxx
25 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Chaise was a very friendly
Chaise was a very friendly person in store and helped me find the hiking boots i required. Thanks again. Top marks
24 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Kimberley knowledgeable and helpful
Kimberley helped us with choosing men and women’s walking shoes. I was trying on shoes and nothing was too much trouble as we kept asking plenty of questions. She was very knowledgeable about the products. I ended up purchasing a great pair of shoes and I’m really happy with them. My husband was unable to buy a pair he liked as size 6 is not sold.
19 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
perfect
Went into Leeds road Huddersfield store today to return walking boots Karen on tills was so helpful, Passed me onto Kimberley who was also very kind professional in helping me choose some more walking boots in my size 3 ,had to get them from the children department, it's always nice when staff help you and give advice in choosing the right product
18 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Great professional customer service…
Great professional customer service with a smile from Maggie and Karen. Nothing too much trouble. Excellent.
11 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Plenty of items and stock to pick from
Plenty of items and stock to pick from. Excellent service from Zenab at the till. More than happy
17 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Kim in footwear very helpful friendly…
Kim in footwear very helpful friendly person thank you for your help today
14 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Excellent service from Thistle …
Excellent service by one particular staff member named Thistle. I’ve never been to this shop before. I’m not a camping person however, 2 camping chairs later who knows. I feel sure I will venture into this shop again. Just wanted two camping chairs the staff member Thistle ushered me to a range of chairs. I was so unsure but with some excellent advise and a try I found 2 chairs I was extremely happy with. Then to top it all I got £25 discount when I joined their membership club. What an excellent purchase. Thank you Thistle st the Leeds road branch Huddersfield.
14 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Huddersfield
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
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