My daughter and I popped in today to pick up a waterproof coat ( overlooked in the panic packing last night!) Happily we found exactly when we needed and in the sale too- who doesn’t love a bargain... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieAcademy Street 3-9, IV1 1JN Inverness, Scotland, GB
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Lees wat reviewers zeggen
I had a really great experience with Sean Luc. He was extremely helpful and patient when helping me choose the best bag for college. He took the time to understand what I needed and gave me some reall... Toon meer
Bedrijf heeft geantwoord
Served today by Makala who was very helpful, friendly & efficient, she took time to advise me as I was having problems placing an online order. She also located some of the items in store, which reduc... Toon meer
Bedrijf heeft geantwoord
Tremendous shop assistant Very knowledgeable and patient as I suffer with bad hearing, I really appreciated the girls kind and attentive nature. As I was undecided the the lovely girl asked if I wis... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over GO Outdoors - Inverness (Express)
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Geschreven door het bedrijf
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contactgegevens
Academy Street 3-9, IV1 1JN, Inverness, Scotland, Verenigd Koninkrijk
4,9
Uitstekend
600 reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Popped in to buy a sleeping mat to…
Popped in to buy a sleeping mat to which i had forgotten before my camping trip! Alison was 10/10 helpful and found me one within my budget but very comfortable!
Service was incredibly friendly!
17 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Well equipped shop for everything…
Well equipped shop for everything hiking/camping with friendly staff
16 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Isla helped a lot
Isla helped a lot - thanks for the grest Service!
15 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Makala was very helpful and…
Makala was very helpful and knowledgeable.
12 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Staff was great
Staff was great. We were at Inverness store. Makala served us on two occasions and was helpful and most importantly knowledgeable about the products. As a diabetic I am careful with my feet and blood flow and she was able to direct me to the correct socks. When there was not any on the wall she went out of her way to find additional pairs. Great experience. Wish we had the store and Makala in Melbourne Australia
13 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Got what I needed
Makala was super helpful! Thanks a bunch :)
13 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Inverness go outdoor
Inverness go outdoor
Alison was our assistant and worth her weight in gold! Such a polite, helpfully, friendly person.
Best shop for a dry robe ever
11 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Helpful Makala
A minute after picking up two different pairs of walking boots Makala (shop assistant) was there asking if I needed any help. Makala assisted whilst I tried on several different brands in different sizes. I asked for her opinion on different brands for lighter weight pair, offered up some good options and found a pair I was happy with except for colour. Makala offered to ring the larger store and check if they were in stock in a different colour, which they were. Overall fantastic service, friendly and helpful! Thank you
11 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Staff were helpful without being…
Staff were helpful without being obtrusive.
Went in to look at day bags. Chap came over and asked if I needed any help. When I didn't have any specific questions he left me to browse.
Came back later in the afternoon (having looked in other shops) to buy the bag I'd decided on. Was served by Isla who dealt with this simple transaction nicely and efficiently (with a one-sentence request for a review).
10 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Allison provided me an excellent…
Allison provided me an excellent service!
Thanks
Alessandra
10 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
The service was polite and prompt
The service was polite and prompt. Also let me know about the free insurance on the glasses. When I scanned the QR code for the company sinners brought me to a broken link. Not the stores fault. Makala was very helpful. Cheers
7 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Thanks for the review.
We're grateful you felt it worthy of 4 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Both Makala and Isla provided great…
Both Makala and Isla provided great service today
6 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Great customer service
Decent shop. Staff were very helpful and helped us find what we were looking for.
Thanks to Chris & Isla for going that extra mile. Good customer service can be lacking these days so it was good to visit a shop and be met by staff who appeared to care. Well done.
5 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Sammy was exceptionally helpful
Sammy was exceptionally helpful. I had many questions and she helped me with everything I needed specifically to my needs. Great experience.
4 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
We were looked after by Donna
We were looked after by Donna
She was incredibly patient and courteous with my two little girls who were buying outdoor clothes.
Wonderful experience - she is a credit to your business and …. Scotland !
Thanks
4 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Dawn helped me and my wife choose our…
Dawn helped me and my wife choose our gear for hiking the Highlands . We felt they really cared . 5/5 !
3 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Makala was amazing!
Makala was amazing!! The best person in Inverness. So helpful and friendly.
3 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Excellent quality equipment, very good service
Found excellent quality equipment and supplies, as well as good discounts on some of the items I needed. Staff was supportive, too — will definitely return again.
2 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Served by lovely Malcala who was…
Served by lovely Malcala who was charming and very helpful :) - thank you!
2 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Served by Makala
Served by Makala. Excellent customer service with a beautiful smile. 😊
2 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
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