My daughter and I popped in today to pick up a waterproof coat ( overlooked in the panic packing last night!) Happily we found exactly when we needed and in the sale too- who doesn’t love a bargain... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieAcademy Street 3-9, IV1 1JN Inverness, Scotland, GB
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Lees wat reviewers zeggen
Went into the Inverness express store today where we were assisted by Alison. Alison was brilliant, very helpful and a good laugh whilst serving us. Store was great with some good deals. Cheers Aliso... Toon meer
Bedrijf heeft geantwoord
I had a really great experience with Sean Luc. He was extremely helpful and patient when helping me choose the best bag for college. He took the time to understand what I needed and gave me some reall... Toon meer
Bedrijf heeft geantwoord
Served today by Makala who was very helpful, friendly & efficient, she took time to advise me as I was having problems placing an online order. She also located some of the items in store, which reduc... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over GO Outdoors - Inverness (Express)
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Geschreven door het bedrijf
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contactgegevens
Academy Street 3-9, IV1 1JN, Inverness, Scotland, Verenigd Koninkrijk
4,9
Uitstekend
605 reviews
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We were looked after by Donna
We were looked after by Donna
She was incredibly patient and courteous with my two little girls who were buying outdoor clothes.
Wonderful experience - she is a credit to your business and …. Scotland !
Thanks
4 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Dawn helped me and my wife choose our…
Dawn helped me and my wife choose our gear for hiking the Highlands . We felt they really cared . 5/5 !
3 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Makala was amazing!
Makala was amazing!! The best person in Inverness. So helpful and friendly.
3 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Excellent quality equipment, very good service
Found excellent quality equipment and supplies, as well as good discounts on some of the items I needed. Staff was supportive, too — will definitely return again.
2 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Served by lovely Malcala who was…
Served by lovely Malcala who was charming and very helpful :) - thank you!
2 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Served by Makala
Served by Makala. Excellent customer service with a beautiful smile. 😊
2 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Had a great experience with Makala and…
Had a great experience with Makala and Forbes. Thank you for your very helpful assistance to our family!
2 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Really fast service
Really fast service. I needed Camping Gas and headnets against midges and got both in five minutes.
2 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Went in looking for a new pair of…
Went in looking for a new pair of trainers after trying on a few pairs with the help from a lovely helpful girl called Isla I found a pair that fits nicely .
28 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Friendly staff
1 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Lovely staff
Lovely staff. Particularly Makala who was friendly and helpful
31 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Very helpful and quick service by…
Very helpful and quick service by Makela Forbes
31 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
We had a great experience here the…
We had a great experience here the staff was really friendly and welcoming, Makala served us at the counter and was excellent!
31 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Fantastic store
Fantastic store. Fantastic value. Yet the best thing was the customer service - special shout out to Makala and Sammy, so polite and so helpful - would’ve been lost without them!!
31 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.
Kind regards,
Go Outdoors Customer Care Team
The assistant
The assistant, Isla was very helpful and knowledgeable. I was helped to find and buy two pairs of shoes which fit perfectly.
28 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Friendly and helpful …
In The Inverness(Express) store we were aided by Makala today and got excellent friendly service. Good range of outdoor clothing and footwear
29 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
I recently bought a Peter Storm
I recently bought a Peter Storm waterproof jacket in your Inverness store.Not only was it a very good price, but I was served by your employee,Isla, who is a credit to your company. Treasure her!
27 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Isla was an exceptionally lovely…
Isla was an exceptionally lovely assistant in the Inverness (Express) store. Great customer service 👏
22 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Great little Go
Staff were friendly, store was clean and well stocked.
14 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Always a good shopping experience
Always a good shopping experience. A well stocked shop with knowledgeable and friendly staff - thanks Robert M!
8 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Inverness (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
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