We went to Go Outdoor to buy some stuff for my daughter's DofE We were served by Phoebe An exceptional experience She was absolutely amazing As she herself has already done the DofE Bronze an... Toon meer
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We went to Go Outdoor to buy some stuff for my daughter's DofE We were served by Phoebe An exceptional experience She was absolutely amazing As she herself has already done the DofE Bronze an... Toon meer
Bedrijf heeft geantwoord
My wife and I went to Go Outdoors today to merely have a look around with no intention of buying anything and ended up purchasing a display tent thanks to the knowledge and service skills of your co... Toon meer
Bedrijf heeft geantwoord
When ordering online I never received any notification that my order was ready to collect. When I checked the website it said it was being picked but if you go to the shop app it says ready to pick up... Toon meer
Bedrijf heeft geantwoord
Never had a problem shopping at the Loughborough branch, helpful and knowledgeable staff. Bought all of our camping gear from them and online that 5hey didn’t have in stock. Will definitely use again... Toon meer
Bedrijf heeft geantwoord
Geschreven door het bedrijf
Geschreven door het bedrijf

Bishop Meadow Road, LE11 5RE, Loughbrough, Verenigd Koninkrijk
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Josh and Dale .. you are star. Thanks for building a bike on short notice. Much appreciated..!

Antwoord van GO Outdoors - Loughborough
Great service as always. Product obtained easily and great help from Meena.

Antwoord van GO Outdoors - Loughborough
Vicki at the loughborough store was fantastic. She was courteous, helpful and very professional, an absolute credit to your store.

Antwoord van GO Outdoors - Loughborough
A wide choice of products and Tyler was very helpful and patient as I must have tried on half a dozen pairs of shoes before making my final choice. Very happy with my experience.

Antwoord van GO Outdoors - Loughborough
Helped and served by Luke. A truly knowledgeable professional and curtious member of staff at Loughborough Go Outdoors. Thank you Luke and we purchased more than we had set out to buy.

Antwoord van GO Outdoors - Loughborough
Great support from store person Vicki, ably assisted by Emily.
Vicki was proactive, happy to help, knew about the various walking/hiking trainers I was asking about and open to price matching for me. Thank you.

Antwoord van GO Outdoors - Loughborough
Emily provided excellent service , very helpful and friendly

Antwoord van GO Outdoors - Loughborough
Meena was very helpful at the checkout helping me to get a discount card that saved a lot of money. The store has been rearranged since I last visited and is much more open and easier to find things in

Antwoord van GO Outdoors - Loughborough
A good and knowledgeable service for walking boots at a reasonable price for premium boots

Antwoord van GO Outdoors - Loughborough
Go Outdoors actually
employ staff who know and understand the product they are selling and who go out of their way to engage with customers. Josh and Luke were so clued in. Josh is so good- impressive, knowledgeable, professional and quick thinking.

Antwoord van GO Outdoors - Loughborough
First time in store getting supplies for my sons upcoming DOE Bronze expedition. Not knowing a thing about camping or what would be needed apart from a list of recommended items, I happened to be in an aisle and the lovely Phoebe approached us as she must have seen my son and I scratching our heads at the various items and where to start. She walked us through the store and found us all the items and even alternatives which she explained would work better from her own personal experience of doing the DOE herself. No pressure sales, incredibly polite, professional and looked happy to be there. Owning a business myself, I am acutely aware of how important first impressions and people skills are in public facing roles. I would happily hire her myself but I've got a feeling she's happy where she is so may be difficult to pry away!
Excellent service from Phoebe and the team. Do yourself a favour and come in store and see the difference a face to face interaction makes rather than doing everything online which we've all become accustomed to nowadays. Will definitely return here should the need arise 👍

Antwoord van GO Outdoors - Loughborough
I received great customer service today by Lochlan at Loughborough go outdoors, which is a rarity in this day and age.
He was very knowledgeable about the products and nothing was too much trouble, he helped me choose the correct day bag for my up-and-coming charity trek to Machu Picchu thank you Lochlan - keep smiling

Antwoord van GO Outdoors - Loughborough
Nice assistant, but not enough staff per customer. Also the assistant didn't appear to have knowledge when asked for advice about what boot, size etc . Which is pretty important in a walking boot. I'm not holding the person to account. It must be a lack of training.Not enough stock availability - boot type and sizes. I now wish I hadn't paid for membership. I went to another brand store and got the help I needed.

Antwoord van GO Outdoors - Loughborough
Came in looking for a bag to go interailing with Locky and Josh both very helpful and knowledgable made the process a lot easier .

Antwoord van GO Outdoors - Loughborough

Antwoord van GO Outdoors - Loughborough
Great selection of products and helpful staff. Josh was polite and helpful on the checkout.

Antwoord van GO Outdoors - Loughborough
Great help and advice today as always in the Loughborougg store. Meena was particularly helpful :)

Antwoord van GO Outdoors - Loughborough
Really pleasant staff, and super quick refund process. Ryan and Luke were great

Antwoord van GO Outdoors - Loughborough
Got what we wanted at a good price. Nicely set out store. Luke at checkout was so smiley and helpful

Antwoord van GO Outdoors - Loughborough
Luke was very helpful, polite and it was a pleasant experience, even though the store was very hot!
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