Went for a camping trip in September and had to get a few bits and bobs. First my chair gave in, next day my air bed decided to no longer hold the air 😅 The team in Scarborough was really nice and... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieNewborough 84-85, YO11 1ET Scarborough, England, GB
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Lees wat reviewers zeggen
Staff were helpful when I had a problem registering my new loyalty card. I was also happy with the speed of click and collect when the item I wanted wasn't in my local store.
Bedrijf heeft geantwoord
Online ordering for Click & Collect at my local store was very easy. However when I hadn't heard anything about collecting my order after a week, I rang the store who confirmed that my order had been... Toon meer
Bedrijf heeft geantwoord
Today we were served by a lovely guy called David. He was so helpful and gave us lots of advice about which walking boots for a Duke of Edinburgh expedition. He was very patient and kind (hunting dow... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over GO Outdoors - Scarborough (Express)
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Geschreven door het bedrijf
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contactgegevens
Newborough 84-85, YO11 1ET, Scarborough, England, Verenigd Koninkrijk
4,6
Uitstekend
119 reviews
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Went to the gooutdoors store in…
Went to the gooutdoors store in Scarborough looking for folding chairs.found exactly what I was looking for.with help from the staff who were very helpful and courteous excellent service
7 mei 2025
Antwoord van GO Outdoors - Scarborough (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Very helpful staff and good choice.
7 mei 2025
Antwoord van GO Outdoors - Scarborough (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Fantastic service
Fantastic service, patient, honest and knowledgeable staff whilst I decided what walking boots to buy. Highly recommended. Particular mention to Luke and Sam.
23 april 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Scarborough (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Person serving me was polite and made…
Person serving me was polite and made my order quickly and efficiently. Item only available in store but not in stock so had to be ordered. Why use Evri as a courier? Box arrived battered but item inside was intact.
26 april 2025
Antwoord van GO Outdoors - Scarborough (Express)
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Excellent service and value
Excellent service and a great deal on Scarpa walking boots
25 april 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Scarborough (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
good shopping experience
The service was prompt, offering help and advice when needed. We were served by Izzy and David who did everything to make our shopping experience pleasant.
16 april 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Scarborough (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Great Customer Service
David was extremely helpful and showed great customer service. Thank you :)
18 april 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Scarborough (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Great service, bagged a bargain too!
David was very attentive, patient & advised in a friendly but informative manner, helping me make the right choice (&get a bargain too) in my walking boots. He also made sure our members card was up to date so we only paid the members price.
3 april 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Scarborough (Express)
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Serve quickly but not hassled
Serve quickly but not hassled, very helpful but not over bearing, we were allowed to take our time and make our informed choice. Would shop there again. We were served by Evie, thank you.
5 april 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Scarborough (Express)
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Staff were extremely helpful great…
Staff were extremely helpful great knowledge of items i was purchasing thank you to Sam in particular for her assistance in my purchases aswell as informing me my card was about to expire
1 april 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Scarborough (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Excellent Customer Service
I purchased a pair of Merrell walking boots today and much appreciated David's help and advice. He was courteous & professional and he provided excellent customer service. Thank you David.
2 april 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Scarborough (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
David and Izzy were both really…
David and Izzy were both really helpful- informing me of my options as the item I wanted wasn’t available in store in the right size and then ordering if for me with free home delivery - if they hadn’t have pro actively told me the options I would probably left without making the purchase !
27 maart 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Scarborough (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
I wanted to buy a mid range sleeping bag but was unsure about which one. It was good to get advice e from Luke who explained the different temperature range for each bag.
I wanted to but
21 maart 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Scarborough (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
We were served by David who was…
We were served by David who was amazing. But all staff in the shop were brilliant.
22 maart 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Scarborough (Express)
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Scarborough (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Not in stock but ordered what I…
Not in stock but ordered what I wanted,and delivery to home.Served by Sam she was very helpful and efficient.
19 maart 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Scarborough (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great staff
The staff in the Scarborough store are always a delight. Need a bigger premises though!
14 maart 2025
Antwoord van GO Outdoors - Scarborough (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Scarborough (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Scarborough (Express)
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Shopping for walking shoes
Served today by Sam, a very helpful and polite assistant, buying new walking shoes for both myself and my husband, having had to try on various sizes and designs, thus meaning Sam was up and down to the stock room on at least 3 occasions came back with a smile on her face each time, great shopping experience today, thank you Go Outdoors
5 maart 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Scarborough (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
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