GO Outdoors - Stoke Reviews 

Thanks to Paul, our shopping experience for a beginner angler, was a learning experience and a pleasure. Paul was not only knowledgeable but also very patient. He explained everything to my son and even took time to draw diagrams to help explain things even better. He found everything we needed. Nothing was too much trouble.
We will definitely be returning. Thanks again. Paul is a definite asset to your store.

Josh and Harry know their products and what quality customer service looks like. Nice one, Gentlemen.
Thank you for the advice and customer service experience today. Quality.

Always like shopping in Go Outdoors. Fantastic member discounts, friendly and knowledgeable staff. I was served by Tom on my last visit, who went above and beyond to answer my questions on Hiking, compasses and maps. 😊😊😊

Kyle was amazing at helping with the cycle scheme and ensure long the bike was ready for me to collect. Very good member of staff should be a sample to the rest of :)

The staff were so helpful and resolved out online order and purchase issue. They really sorted it out quickly and efficiently. Tje atempts to sort this out on line were hopeless we filled in a form and never got a response and when calling I was not prepared to wait 25 minutes and tried on several occasions - thanks again to the 2 great staff at the store for Helping us.

I was looking for a Jetboil fast cooker and was served by Kyle and Niamh who were both very helpful and made my shopping experience very easy.

Rory served me at Festival park Go Outdoors, he was pleasant, chatty and very helpful

the hole thing from start to finish was good and it was smooth ride thanks

Tom was excellent in solving our issue re an online order. Very profesional

Still waiting for a refund over a week ago sent email let’s see if I get some answers why

Today I visited Go Outdoors to purchase items for a long hike. Staff were brilliant! Special mention to Rory who helped me find lost bits for my walking poles and to the assistant (male, but didn't get his name) who helped and advised me on a number of items from sleeping bag liner to water bottles. Thank you 😊

Amy was such a great help! Very helpful and kind

Had the pleasure of meeting Theresa on the sports footwear department.
Nothing was too much trouble for this lady .
Helped me choose a pair of running trainers.
I’m struggling with plantar fasciitis at present so needed to choose the most comfortable pair .
Theresa was very knowledgeable & valuable experience helping me choose a pair of Brookes which I am happy with ,
Thanks Theresa

Great service from Tom . Really pleasant ☺️

We visited Go Outdoors last Friday and purchased a Eurohike Rydal 500 tent. We returned this evening to purchase camp beds and sleeping bags, and when we got to the till, we noticed there was an offer on.

I asked whether the offer had been running last week when we purchased our tent, and I was told that it had. Unfortunately, we hadn’t been offered the promotion at the time.

Chelsea, who was serving us at the till, spoke to Clare, and I have to say they were both extremely quick and helpful in resolving the situation. They arranged for us to receive the offer, which we really appreciated.

Thank you so much to Chelsea and Clare for the excellent customer service. It was lovely to have our issue dealt with so efficiently and professionally.

I will definitely look forward to shopping with you again soon! ⭐️⭐️⭐️⭐️

Really good experience at GO Outdoors today. Clare Cowie was brilliant — really friendly, helpful and took the time to help us find what we needed. Nothing felt like too much trouble.

Great customer service and definitely deserves a mention. Thanks Clare!

Today I visited the festival park store and was greeted by a tremendous member or staff called kyle who couldn't of helped me more his friendly approachable attitude and clear vast knowledge of the subject matter reassured me I wss in the right place. I couldn't not recommend the bicycle department at go out doors festival park more. Having been a cyclist for 20 years and using many bicycle shops. This is by far my best experiance. Shop with confidence.

it was an overall amazing experience

Everything we needed- membership and Duke of Edinburgh discount meant we saved £35. Tom was great at the till and updated my membership card and was really friendly. Thank you.

Tom and Tilly were very helpful when we popped in to buy supplies to help us in the heatwave.