Met a fantastic chap called Alex in the Taunton store who was extraordinarily helpful. He was also very funny and friendly and made my whole shopping experience brilliant! Everything about the go out... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
We had a very good experience in GO Outdoors Taunton. The member discount is amazing. Jonathan was particularly helpful although all the staff were encountered were friendly and helpful. The only reas... Toon meer
Bedrijf heeft geantwoord
I went to Go Outdoors to find a pair of hiking shoes. The staff member Jonathan was very helpful, giving lots of useful, detailed information, always being on hand to change shoe sizes and offer a sel... Toon meer
Bedrijf heeft geantwoord
Easy to order our product (beach tent) online. Ordered the tent for a click and collect order which was hassle free. All staff were very helpful in store and even helped to temporarily pitch th... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over GO Outdoors - Taunton
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Geschreven door het bedrijf
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contactgegevens
UNIT 2-3, ST Johns Retail Park, TA1 2BB, Taunton, Verenigd Koninkrijk
- 01823 792992
4,9
Uitstekend
4K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Jonathan’s help with sorting the right…
Jonathan’s help with sorting the right Nordic walking poles was very good and many many thanks.
27 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Taunton
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Well done Jonathan !
Jonathan was very patient and helpful when trying different boot sizes and sock commination to find the best fit.
26 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Taunton
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Very good trip to Go Outdoors
Very good trip to Go Outdoors. Alex was very helpful with finding everything we needed and went above and beyond what was expected!!!
26 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Taunton
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Went not knowing best type of walking…
Went not knowing best type of walking shoe to buy replacing the ones giving me blisters currently. Jonathan’s advice and help sorted the right pair to buy.
Excellent service.
25 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Taunton
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Excellent service provided by Jonathan…
Excellent service provided by Jonathan when buying some new sandals.
5 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Taunton
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Still waiting for delivery to store…
Still waiting for delivery to store since 11th August. Estimated collection was the 18th August. No email received confirming delay or any form of update.
14 augustus 2026
Antwoord van GO Outdoors - Taunton
We're very sorry that you did not receive any communication regarding the delay to your order. We understand how frustrating it is to be left waiting without an update, and we apologise for this oversight.
Having reviewed your order, we can confirm that it is now available for collection from your selected store. You should have received confirmation once the order was ready, and we're sorry if this was not communicated clearly during the delay.
We appreciate your patience and the feedback you have provided, as it helps us identify where we need to improve our communication with customers.
Kind Regards
GO Outdoors Customer Car
Dan the till man was the nicest guy…
Dan the till man was the nicest guy I’ve ever met, he helped with my tent and blow up bed. Behind all of that he saved my cat from a fire. GIVE THIS MAN A PAY RISE
21 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Taunton
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Dan the till man was throughly helpful
Dan the till man was throughly helpful, he’s helped me find the right tent and helped me massively. Excellent service from Dan, he deserves a raise ASAP
21 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Taunton
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
James was absolutely brilliant!
James was absolutely brilliant at helping us find the right walking boots for what we needed, he was thorough in finding us the best style and type which would benefit us specifically for the jobs we were doing and new when and how we needed to care for them to keep them in good quality, he spent as long as we needed with us, for us to leave with the boots, insoles and laces! We’d definitely come again, his customer service was exceptional!
25 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Taunton
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Staff in Taunton Somerset are great
Staff in Taunton Somerset are great. The men on the shop floor went to the trouble of going upstairs for me so I didn’t have to (I have disabilities). Friendly, knowledgeable and efficient. A few days before I’d purchased a tent and the same man who went upstairs this time carried the tent out to the car for me.
10 augustus 2026
Antwoord van GO Outdoors - Taunton
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 4 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Helpful staff
Helpful staff
Only 1 negative was a windbreaker thought was £10 turns out was £45 😳 didnt realise until got home
May return
17 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Taunton
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great store
Great store, well laid out. Very approachable staff! Thanks Ross for the information on the jet boil - it's gonna make the world of difference at our festival!
16 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Taunton
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
On a very hot day I was somewhat…
On a very hot day I was somewhat reluctant to shop for anything but buoyed by several previous positive visits I succumbed & was rewarded by the cool environment. I was assisted by 3 members of staff each of whom were pleased to help, share their knowledge & give advice. The competitive prices enticed me to bring forward planned future purchases & gave me a challenge to successfully fit the items into my motorcycle top box.
13 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Taunton
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Jonathan was very helpful and…
Jonathan was very helpful and respectful, which was hard in other stores as a lone female browsing..
Answered all my questions and also helped me find other items I would’ve bypassed otherwise..
Bought top range backpack after trying many and waterproof bag ..first time in this store, new to area..
Will come again..
Thank you ..
13 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Taunton
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Jack was absolutely brilliant and…
Jack was absolutely brilliant and helped me totally xx
He needs a bonus
13 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Taunton
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Exceptional customer service from…
Exceptional customer service from Johnathan.
Knowledgeable, helpful, friendly, not in the least pushy.
His approach & attitude persuaded me to make a purchase & made me likely to return.
12 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Taunton
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Knowledgeable friendly staff
3 augustus 2026
Antwoord van GO Outdoors - Taunton
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Stuart your sales man was so helpful…
Stuart your sales man was so helpful nothing wasn't to much bother for him very polite so nice to see someone enjoy and take a pride in his work well done Stuart
8 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Taunton
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Very happy with my experience as a…
Very happy with my experience as a first time camping set up. Made it so easy for and will definatly be back because of such a nice experience. Harry v is an absaloute credit to the store
8 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Taunton
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Excellent customer service
Served at the check out by an outstanding member of staff, whose name was Lydia. She was smiley and extremely helpful and deserves recognition within the company.
8 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Taunton
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
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