Tina served me to footwear. She was very knowledgeable and helpful. Her attitude was very professional and nothing was too much trouble for her. I'll definitely be back. Thanks, Tina. Chris, Sheff... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Mell was really professional, friendly and knowledgeable. Started by asking what type of walking I was going to be doing and what budget I had in mind for a pair of new walking boots. She talked me th... Toon meer
Bedrijf heeft geantwoord
Fantastic service again in Go Outdoors Wolverhampton. I went there on Saturday for a look round and had great service from Tina, Tansy and another lady who was their supervisor. I have been shoppin... Toon meer
Bedrijf heeft geantwoord
I ordered some work shorts online that I needed to return, they were too small which was no faults of the store. I was able to come in and buy a new pair that were the correct sizing. Everybody was ve... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over GO Outdoors - Wolverhampton
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Geschreven door het bedrijf
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contactgegevens
Eagle Street, Bilston Road, WV2 2AQ, Wolverhampton, Verenigd Koninkrijk
- 01902 907455
4,8
Uitstekend
3K reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Lovely and friendly customer service…
Lovely and friendly customer service from Ann-Marie and all the staff, thanks
24 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Wolverhampton
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Mel.
Mel, in the footwear department couldn't have been more helpful and funny as well
23 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Wolverhampton
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Mel was really helpful when trying…
Mel was really helpful when trying chose walking boots. She was great at recommending boots for stability and terrain we were going to be hiking on. She was happy to help with getting sizes suggesting shoes and how to put them to the test in store.
Overall she was amazing and friendly.
20 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Wolverhampton
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
First familly camping trip...
Visited the store to buy camping gear for our first family camping trip. The staff was super helpful, listened attentively, and gave great advice based on our needs. Fantastic customer service.
11 augustus 2026
Antwoord van GO Outdoors - Wolverhampton
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Great, friendly staff
I'm going camping for the first time in ten years this year and so I had a fair few things to get. All the staff at the Wolves branch were attentive, friendly and helpful- Jess and Denton were a big help but I didn't get the names of the others that helped too unfortunately.
18 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Wolverhampton
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Tanita was very informative
Tanita was very informative, helpful and friendly!
21 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Wolverhampton
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Wiktoria was exceptionally helpful
18 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Wolverhampton
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Very pleasant staff Tansy was very…
Very pleasant staff Tansy was very professional and helpful
16 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Wolverhampton
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Wolverhampton
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Broken coolbox
Broken coolbox. Great staff, Sabrina and manager Marc were really helpful. Problem sorted without receipt, left shop with new item. Thank you for your help
14 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Wolverhampton
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Friendly staff very approachable and…
Friendly staff very approachable and professional.
11 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Wolverhampton
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Helpful staff
Denton, Ann-Marie and Abi were so friendly and helpful
28 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Wolverhampton
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Tanita and abiy are superstars
Tanita and abiy were superstars, very friendly and really helpful
Thank you very much!
10 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Wolverhampton
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Mellissa was wonderful
Went in to look at tents and walking boots. Mellissa was so helpful and knowledgeable in the shoe section. She was also very enthusiastic and it was clear how much she cares for customers. I overheard her recognise a customer from the day before and remember their request
8 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Wolverhampton
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Quick service
Sabrina served us today. Quick and efficient. Thank you
10 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Wolverhampton
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Jess W went out of her way today to…
Jess W went out of her way today to find my member card on the system after I’d forgotten it!
Excellent service.
7 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Wolverhampton
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Not received
Order placed 27 July and still not received. Finally received order after I complained. They said down to technical issues to why no updates where order was. Byt was at store the whole time
27 juli 2026
Antwoord van GO Outdoors - Wolverhampton
Thank you for sharing your review with us in relation to your Click and Collect order.
We are sorry to hear that your Click & Collect order was not delivered to the selected store within the expected timeframe. We understand that this delay, along with the lack of communication, has caused considerable inconvenience and uncertainty. This is not the level of service we aim to provide.
We have reached out to you via the email address provided to discuss the status of your order further, our message will arrive in your inbox shortly.
Kind regards
GO Outdoors Customer Care Team.
Staff are fantastic ( Sabrina )
5 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Wolverhampton
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Jess and John were helpful
Jess and John were helpful, informative, and knowledgeable. They're unhurried approach made my wife and I shopping for new walking boots a pleasant process.
31 juli 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Wolverhampton
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Wolverhampton
We always aim to provide excellent customer service and we are disappointed that this was not your experience.
We have contacted you via the email address on the order for further details so that we can investigate your experience. Please check your inbox for our message.
We look forward to hearing form you.
Kind regards,
GO Outdoors Customer Care Team
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