GO Outdoors - Wolverhampton Reviews 

2.722
TrustScore 5 uit 5

4,8

Eagle Street, Bilston Road, WV2 2AQ Wolverhampton, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Tina served me to footwear. She was very knowledgeable and helpful. Her attitude was very professional and nothing was too much trouble for her. I'll definitely be back. Thanks, Tina. Chris, Sheff... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Mell was really professional, friendly and knowledgeable. Started by asking what type of walking I was going to be doing and what budget I had in mind for a pair of new walking boots. She talked me th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I ordered some work shorts online that I needed to return, they were too small which was no faults of the store. I was able to come in and buy a new pair that were the correct sizing. Everybody was ve... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Fantastic service again in Go Outdoors Wolverhampton. I went there on Saturday for a look round and had great service from Tina, Tansy and another lady who was their supervisor. I have been shoppin... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Kampeerwinkel
  2. Activewear winkel
  3. Fietsenwinkel
  4. Klimclub
  5. Paardrijservice
  6. Hardloopwinkel

Over GO Outdoors - Wolverhampton

Geschreven door het bedrijf

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Geschreven door het bedrijf

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Contactgegevens

  • Eagle Street, Bilston Road, WV2 2AQ, Wolverhampton, Verenigd Koninkrijk

  • 01902 907455

4,8

Uitstekend

TrustScore 5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(2.722)

35.134 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Jess and John were helpful

Jess and John were helpful, informative, and knowledgeable. They're unhurried approach made my wife and I shopping for new walking boots a pleasant process.

31 juli 2026
Review zonder uitnodiging
Logo GO Outdoors - Wolverhampton

Antwoord van GO Outdoors - Wolverhampton

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Beoordeeld met 1 van de 5 sterren

Poor service

Poor service

25 juli 2026
Logo GO Outdoors - Wolverhampton

Antwoord van GO Outdoors - Wolverhampton

We always aim to provide excellent customer service and we are disappointed that this was not your experience.

We have contacted you via the email address on the order for further details so that we can investigate your experience. Please check your inbox for our message.

We look forward to hearing form you.

Kind regards,
GO Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Had a good time easy to get the stuff I…

Had a good time easy to get the stuff I needed and a very well done the worker Mel she was very helpful and a good laugh deserves a pay rise if you ask me

1 augustus 2026
Review zonder uitnodiging
Logo GO Outdoors - Wolverhampton

Antwoord van GO Outdoors - Wolverhampton

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Denton was just brilliant

Denton was just brilliant. Went to get a new gas bottle thinking it was empty as our gas bbq had stopped working. Denton said it was still half full so maybe the regulator was gone. He tested mine with me and recommended what to buy. I was a bit nervous messing with gas and he told me exactly what to do. Knight in shining armour!

29 juli 2026
Review zonder uitnodiging
Logo GO Outdoors - Wolverhampton

Antwoord van GO Outdoors - Wolverhampton

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

ICadac cook 2 pro 3 box damaged

I brought a Cadac cook 2 pro 3 today and the box had slight damage the staff went above and beyond to check that everything was there and undamaged. Brilliant Thank you Denton and Ann-marie top staff.

28 juli 2026
Review zonder uitnodiging
Logo GO Outdoors - Wolverhampton

Antwoord van GO Outdoors - Wolverhampton

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Beoordeeld met 2 van de 5 sterren

Went on the 19th only had 3 items out…

Went on the 19th only had 3 items out of 5 no phone or email to say the other parts were in went on the 25th had to wait Twenty minutes to find the order then 1 part was missing which they were very happy to refund the money but not keen to replace the missing item

20 juli 2026
Logo GO Outdoors - Wolverhampton

Antwoord van GO Outdoors - Wolverhampton

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Staff super helpful and friendly

Staff super helpful and friendly. Great advice and came away happy.

26 juli 2026
Review zonder uitnodiging
Logo GO Outdoors - Wolverhampton

Antwoord van GO Outdoors - Wolverhampton

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Excellent service and support

The service and support from Jo was fantastic, very knowledgeable around camping which gave me the confidence in me purchase my first family tent.

22 juli 2026
Review zonder uitnodiging
Logo GO Outdoors - Wolverhampton

Antwoord van GO Outdoors - Wolverhampton

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Joe was extremely helpful and very easy…

Joe was extremely helpful and very easy and nice to speak to, told me everything I needed to know and feel much more satisfied leaving then when I came in. Brilliant shop.

25 juli 2026
Review zonder uitnodiging
Logo GO Outdoors - Wolverhampton

Antwoord van GO Outdoors - Wolverhampton

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Fantastic service

I had brilliant service today from Vicky, Brandon and Jo. They were so helpful to me when I went in very late in the day to buy a new roofbox. They all definitely went above and beyond and I am so grateful for their help. Thank you :-)

22 juli 2026
Review zonder uitnodiging
Logo GO Outdoors - Wolverhampton

Antwoord van GO Outdoors - Wolverhampton

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

My experience with go outdoors is good…

My experience with go outdoors is always good . I find the store well presenable people helpful and pleasurable.
And ewan today was lovely to talk too and helped us really well thank you.

22 juli 2026
Review zonder uitnodiging
Logo GO Outdoors - Wolverhampton

Antwoord van GO Outdoors - Wolverhampton

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

The staff and Tanita at Go Outdoors Wolverhampton…

The staff at Go Outdoors Wolverhampton are always really helpful and go above and beyond - today was no different - from the man who helped us find the right leisure battery to Tanita on the tills who swiftly sorted out the issue we had with our DofE card - thank you!

21 juli 2026
Review zonder uitnodiging
Logo GO Outdoors - Wolverhampton

Antwoord van GO Outdoors - Wolverhampton

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren
Logo GO Outdoors - Wolverhampton

Antwoord van GO Outdoors - Wolverhampton

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Served by Tanita went above and beyond…

Served by Tanita went above and beyond to get all we needed

19 juli 2026
Review zonder uitnodiging
Logo GO Outdoors - Wolverhampton

Antwoord van GO Outdoors - Wolverhampton

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Mell, Abby

Mell, very helpful in helping me chose the right sandal and Abby for a quick checkout. Thanks.

18 juli 2026
Review zonder uitnodiging
Logo GO Outdoors - Wolverhampton

Antwoord van GO Outdoors - Wolverhampton

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Great customer service from Abiy

Great customer service from Abiy, very helpful and really friendly

11 juli 2026
Review zonder uitnodiging
Logo GO Outdoors - Wolverhampton

Antwoord van GO Outdoors - Wolverhampton

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Beoordeeld met 4 van de 5 sterren

Excellent service

Delivery was fast customer service was good

1 juli 2026
Logo GO Outdoors - Wolverhampton

Antwoord van GO Outdoors - Wolverhampton

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Best customer service ever

When we went into the store we asked one of the sales people where we could find the zempire tm v2 air tent he was extremely knowledgeable and helpful, I didn’t catch his name , we asked his advice as we are also after a good airbed , we purchased the zempire twin , and a few other bits
The sales people at the till , Tanita and Denton were also extremely helpful this is why we always shop with go outdoors

7 juli 2026
Review zonder uitnodiging
Logo GO Outdoors - Wolverhampton

Antwoord van GO Outdoors - Wolverhampton

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

We really appreciated Denton’s…

We really appreciated Denton’s assistance when purchasing our new Berghaus 600XL air tent. Very helpful and helped us with our discount code. We walked away very satisfied customers!

6 juli 2026
Review zonder uitnodiging
Logo GO Outdoors - Wolverhampton

Antwoord van GO Outdoors - Wolverhampton

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Beoordeeld met 5 van de 5 sterren

Went out looking for a tent

Went out looking for a tent, mainly to look see what was available. Found a staff member (Ade) and asked for advise. He was pure gold, asked what we needed wanted it to do, etc…. And guided us like a pro, right down to the tiny details that made a big difference. Put up with endless questions but still came up trumps with clear reason why certain products, although similar in appearance would work better in our set up.
When it came to pay Abiy got the job of processing our shopping as her till accepted cash when the rest was card, Abiy has a wicked sense of humour and was an absolute delight to deal with, infact all the staff I came into contact with were mega helpful, cheerful and genuinely wanted to help.
This level of quality of staff interaction was probably the best I’ve ever experienced, the Wolverhampton branch really is the bees knees. Head offices take note, score this branch 11/10, put all the staff on Santa’s list for a Christmas bonus, they deserve it. A+++

5 juli 2026
Review zonder uitnodiging
Logo GO Outdoors - Wolverhampton

Antwoord van GO Outdoors - Wolverhampton

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

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