Shirley was incredible. Having tried on several styles of walking shoes, which she ensured fitted correctly or otherwise, I finally decided on Merrell Mohab 3 GTX. Going to the cash desk to pay, I... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieThe Shambles 7-8, WR1 2RF Worcester, England, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Two of the member of staff Shirley and Danny were really helpful when I bought a pair of walking boots. Danny went out of his way to find my boots , put them aside so I could collect them the followin... Toon meer
Bedrijf heeft geantwoord
Limited stock in Worcester store. Seems to sell lower end Companies like Peter Storm. NB. The Rab contact gloves only deserve a 1 star as fingers are too long and the contact fabric is so annoying tha... Toon meer
Bedrijf heeft geantwoord
On my home , I was lucky to bump into Nicola, @ Worcester bus depot , she was so pleasant , & told me she worked for Go outdoors in Worcester . I told her I needed a packable jacket , she advised... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over GO Outdoors - Worcester (Express)
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Geschreven door het bedrijf
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contactgegevens
The Shambles 7-8, WR1 2RF, Worcester, England, Verenigd Koninkrijk
4,9
Uitstekend
402 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great customer care
Great customer care, went in for some walking boots for my son, Shirley got several sizes and took the time to ensure they fit properly. Highly recommend a visit if your child needs foot wear as they take the time they need to ensure you get what is right for you
6 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Worcester (Express)
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Exceptional Help Choosing Walking Boots
I received exceptional service from Shirley when I purchased a pair of Scarpa walking boots in February. She knew everything about the different types of boots on sale and guided me to the ones that were right for me and the type of walking I do. She was extremely patient and nothing was too much trouble. I have used the boots regularly over the last few months and they are perfect. I love them. Thank you Shirley!
26 februari 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Worcester (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Shirley was amazing and she has given…
Shirley was amazing and she has given me confidence to buy from this store in the future 🙂
22 mei 2026
Antwoord van GO Outdoors - Worcester (Express)
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Servered by Shirley@Worcs
Servered by Shirley@Worcs, who was again very helpful and knowledgable about the product range for what items I was looking for.
Great customer service would highly recomment this store
19 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Worcester (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Very helpful and good customer service
Very helpful and good customer service, from Shirley @ Worcs 2592
4 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Worcester (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Romie was v helpful in my trip to…
Romie was v helpful in my trip to Worcester today. Thanks.
3 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Worcester (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Staff were very helpful but stock…
Staff were very helpful but stock record we not as shown on website, this was also the case at nearby store. Romie was very polite & helpful trying to sort out the situation.
3 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Worcester (Express)
Thanks for the review.
We're grateful you felt it worthy of 4 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Very helpful staff and excellent shop
Very helpful staff and excellent shop
Assisted by Shirley @Worcs 2592
1 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Worcester (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Shirley at Worcester 2592
Shirley at Worcester 2592 was absolutely incredible, willing to wait on me hand and foot. Outstanding service!
1 juni 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Worcester (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
The staff are very helpful and patient
The staff are very helpful and patient, I must have tried on every pair of shoes in the shop before I chose a pair. Thank you.
24 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Worcester (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
What a lovely visit to store Solace…
What a lovely visit to store Solace your instore customer service rep was so helpful with us in buying foldable chairs and making sure we brought the right ones for us and telling us we had another colour available which my husband went with the blue instead of black we will be back to buy more for our 2 kids buy one get one half price is a fab deal sSolace was a friendly staff member credit to your store 👏🏻
30 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Worcester (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Great experience and service.
Great experience from start to end. Solace and Ronnie were attentive, helpful and I left with exactly what I can in looking for.
28 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Worcester (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Worcester (Express)
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
I found shirterey a very young lady
I found shirterey a very young lady. And very helpful
26 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Worcester (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Needed a pair of walking boots
Needed a pair of walking boots. Chose Berghaus Hillmaster II GTX. Shirley (2592) was very knowledgeable and helpful. Also looked at Brasher, Meindl and Scarpa. Thankyou.
5 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Worcester (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Staff very knowledgeable and attentive
Staff very knowledgeable and attentive
A pleasure shopping there
I was served by Shirley
13 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Worcester (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Thank you Shirley
We have visited Worcester location many times. We were served by Shirley most of the time. Shirley was very nice and friendly nature and explained everything to us. Thank you, Shirley.
2 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Worcester (Express)
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Helpful staff gave good advice
16 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Worcester (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Walking shoes
I was greeted by Uan who was very helpful and able to find me the shoes I was looking for and in the size I needed.
But also to sort out my membership and bring it up to date - something that had been waiting for quite some time but he sorted in minimal time.
Excellent service
19 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Worcester (Express)
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Fab service from Lian and Paul today
Visited your Worcester shop today to grab a few extra bits for my children's DofE.
Fab service from Lian and Paul, very friendly.
Very helpful regarding your Club Member card and Scout Leader discount.
Many thanks, Kelly P
19 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Worcester (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.