Shirley was incredible. Having tried on several styles of walking shoes, which she ensured fitted correctly or otherwise, I finally decided on Merrell Mohab 3 GTX. Going to the cash desk to pay, I... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieThe Shambles 7-8, WR1 2RF Worcester, England, GB
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Lees wat reviewers zeggen
Two of the member of staff Shirley and Danny were really helpful when I bought a pair of walking boots. Danny went out of his way to find my boots , put them aside so I could collect them the followin... Toon meer
Bedrijf heeft geantwoord
Limited stock in Worcester store. Seems to sell lower end Companies like Peter Storm. NB. The Rab contact gloves only deserve a 1 star as fingers are too long and the contact fabric is so annoying tha... Toon meer
Bedrijf heeft geantwoord
On my home , I was lucky to bump into Nicola, @ Worcester bus depot , she was so pleasant , & told me she worked for Go outdoors in Worcester . I told her I needed a packable jacket , she advised... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over GO Outdoors - Worcester (Express)
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Geschreven door het bedrijf
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contactgegevens
The Shambles 7-8, WR1 2RF, Worcester, England, Verenigd Koninkrijk
4,9
Uitstekend
402 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Fab service from Lian and Paul today
Visited your Worcester shop today to grab a few extra bits for my children's DofE.
Fab service from Lian and Paul, very friendly.
Very helpful regarding your Club Member card and Scout Leader discount.
Many thanks, Kelly P
19 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Worcester (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Thank You Shirley!
We were served by a lovely lady called Shirley earlier today, who was very friendly and helpful.
Will definitely be coming back!
19 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Worcester (Express)
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Shirley!
I popped in for a general look and found a jumper. When I went to pay I met Shirley. She was brilliant. Someone that obviously still prides themselves on good customer service, which is rare in many places now! A great member of staff who obviously knows her stuff!
19 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Worcester (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Shirley was really helpful
Shirley was really helpful. Only went in for gaiters but will return for more gear
12 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Worcester (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Shopping for hiking boots
I was looking for hiking boots and was helped today by Shirley whose knowledge and support was absolutely excellent. She took the time to explain about the advantages/disadvantages, fits, even clever ways to tie the laces! She brought out several sizes to check fits, was not pushy around sales and even clarified the returns policy. Couldn't ask for better service.
14 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Worcester (Express)
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Super informative and friendly Lian.
Lian gave super information about the Merino base layer.
He went upstairs to the store room to find a selection for me to choose from.
I asked him to save the product for 30 minutes whilst I checked another shop, but car back and bought it.
Lian and the other man serving were super helpful. Thank you.
14 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Worcester (Express)
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Excellent products and service from…
Excellent products and service from Shirley@worcs 2592
5 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Worcester (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Good range and great service
Served by Shirley who is always very helpful. It makes all the difference between wanting to purchase something from GO and returning to them in the future. Thank you Shirley.
6 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Worcester (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Thank you Shirley
Thank you Shirley.
2592 Worcs
Great assistance, very helpful 🙌🏼
9 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Worcester (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Wonderful customer service
Really good choice of products & good value prices.
Solace was very helpful in the shoe department and Shirley served us on the till and was so knowledgeable and friendly - a true asset to your store!
9 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Worcester (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Shirley was very helpful and…
Shirley was very helpful and knowledgeable. Superb customer service.
9 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Worcester (Express)
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Go Outdoors Customer Care Team
Served by Shirley@2592
Served by Shirley@2592 who knew her footwear! Very attentive and was knowledgable so I came away with what I was looking for.
8 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Worcester (Express)
Hello,
Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.
Thank you for choosing to shop with us.
Kind regards,
Go Outdoors Customer Care Team
Very good service from Shirley as asked…
Very good service from Shirley as asked for a product and she that they had them but not on shop floor return from store room with item
Shirley @ Worc 2592
5 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Worcester (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Friendly staff (Erik and Shirley)…
Friendly staff (Erik and Shirley) helped me find what I needed, boots cheaper than identical ones bought last year! Happy with my purchases.
2 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Worcester (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Lovely staff
Lovely staff, great service. Shirley was very helpful.
2 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Worcester (Express)
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Shirly for prime minister
What always makes me agree a 5 star rating is Shirley.
She has been with the store for awhile and always has a smile to welcome customers. She is a credit to the store and the wider company.
Although having worked in retail for many years you really need to improve you stocking/re-ordering processes.
2 mei 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Worcester (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Romie was fantastic helping me today…
Romie was fantastic helping me today what a great example of the highest level of customer service- will be back as soon as buying more
30 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Worcester (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Served by helpful and knowledgeable…
Served by helpful and knowledgeable Shirley
29 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Worcester (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
You had the product I wanted in stock…
You had the product I wanted in stock and the assistant, Shirley was very helpful and knowledgeable.
27 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Worcester (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Served by the amazing Shirley
Served on Thu 16 Apr 26 by Shirley who really went above & beyond to find me the best 'fit' water pouch to fit in my backpack. Have sourced me the most user friendly one she then went out of her way to find me the best deal using not only my Discount Card but also because I'm a military veteran with a Veteran's ID card. Thank you - the water pouch worked brilliantly during my 100 Mile Charity walk last week.
16 april 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Worcester (Express)
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
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