DO NOT GO WITH THE COMPANY BEFORE READING THIS!!!!! They tried to deliver my medication when no one was home, they have now had my medication 9 DAYS !! They still have not re-delivered my medication a... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
How do i start.... Today i had to ring Gordons Chemist Head Office as we had sent a parcel to them in error worth £700.00. Peter who i spoke to went above & beyond for us He traced our parcel & c... Toon meer
I was looking for a Joop fragrance and a search found this company selling it at half the price of Amazon. I hadn't heard of them before and was a little reluctant, but saw they had good Trustpilo... Toon meer
My Sarah Jessica Parker perfume set was a Christmas present for my wife and is beautiful. It arrived promptly and well packaged and even had some free skin care sachets in the package too. When I phon... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Gordons Chemists are Northern Ireland's leading independent pharmacy chain. We serve thousands of patients and customers every day on the high street, from more than 60 pharmacies across Northern Ireland and Scotland. We hope that you're satisfied with the service that you've received from us. If something wasn't right, we'd like you to tell us about it, because that will allow us to rectify it - both for you, and for the customer who'll place an order with us tomorrow. And if we did something well, we'd be delighted to hear about that too. Not to give ourselves a pat on the back, but to make sure that we can keep on doing what we do well. Thanks for your time.
Contactgegevens
74 Scarva Road, BT32 3QD, Banbridge
- 02840 669000
- info@gordonsdirect.com
- www.gordonsdirect.com
4,5
Uitstekend
7K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
DO NOT GO WITH THE COMPANY BEFORE…
DO NOT GO WITH THE COMPANY BEFORE READING THIS!!!!! They tried to deliver my medication when no one was home, they have now had my medication 9 DAYS !! They still have not re-delivered my medication and tomorrow will be 10 days! They also, throw my medication in my neighbours garden which was on camera, I wasn’t aware it was there so it was out on her garden the whole day and night whist is was raining and my medication was destroyed not only that the neighbours have cats bearing in mine this is all on camera!!! I have had to report this company to the medical board and ombudsman whom I’m now in close contact with as this has not been resolved. Good job we both have cameras on our front and back gardens
9 mei 2026
Review zonder uitnodiging
Antwoord van Gordons Chemists
Hello Kayleigh,
Unfortunately we are unable to find any record of you as a customer or patient of ours.
We would be deeply grateful if you could contact us by emailing info@gordonsdirect.com. Please advise us which of our branches you are a patient of, and provide us with your full delivery address. We'll then be able to look into this.
We look forward to hearing from you, and being able to resolve this for you.
Best wishes,
Gordons Chemists
Everything fine
19 maart 2026
Downpatrick branch
Called into Downpatrick branch as I needed photos for driving license and passport renewal.
The service was excellent.
2 maart 2026
Review zonder uitnodiging
Surprisingly quick
It’s the first time order from Gordon’s direct. I was pleasantly surprised by the whole process, from ordering to delivery. Would definitely use them again.
16 februari 2026
Easy experience dealing with Gordon's Chemist
Dealing with Gordon's Chemist,turned out to be a painless transaction,the item I bought was at the right price, delivered quick,and the company kept me in the picture with Emails.I will diffently use this Company again.
Thanks Robert.
18 februari 2026
Review zonder uitnodiging
Excellent service.
I ordered these items and delivery was very fast and I’m happy with the purchase.
3 februari 2026
Review zonder uitnodiging
Hairdryer arrived promptly in…
Hairdryer arrived promptly in appropriately wrapped packaging. Speedy service. Great discount on the hairdryer, hence the reason for purchase.
19 januari 2026
Impressive customer service
While I rarely post reviews, I need to thank Gordon's Chemists for great customer service. When I had a faulty product purchased from Gordon's and the manufacturer could not send a replacement (after requesting I send it back to them, but no longer in stock), Gordon's sent me a replacement straight away when I provided the evidence of the fault via email.
8 januari 2026
Review zonder uitnodiging
Great experience
Great experience, great price, great communication, super quick delivery. Perfect
24 november 2025
Review zonder uitnodiging
I would recommend Gordons Direct to any one
I found Gordons Direct via Google. I purchased some aftershave. The price was the best I could find and delivery was quick and well packed. Would defiantly use Gordons again and would not hesitate to recommend to any one.
24 oktober 2025
Review zonder uitnodiging
Gordon's answer to my review
If you read the reply from Gordon's to my review of 24th September, they state that I was in contact with their customer services dept,and actually spoke with them.
This is incorrect. It never happened.
I'm surprised and disappointed that Gordon's would actually do this.
Will be interesting to see how they explain this nonsense.
3 oktober 2025
Review zonder uitnodiging
Antwoord van Gordons Chemists
Dear Mr. Hodges
Please accept our apologies for any confusion caused. It was my understanding that a member of our senior management team had been in touch with you, and I apologise that I've gotten this wrong.
I'd be grateful if you could contact us via email, to provide us with your contact details. We'll then be able to reach out to you in person.
Apologies again for this confusion.
Peter | Gordons Chemists
Delivery still not arrived some 12 days…
Delivery still not arrived some 12 days later
29 september 2025
Review zonder uitnodiging
Antwoord van Gordons Chemists
Hi Rob
Many thanks for getting in touch. We're very sorry to learn that your order has not reached you, to date.
We'd be grateful if you could get in touch with our Customer Services team by emailing: info@gordonsdirect.com. We look forward to hearing from you.
Best wishes
Gordons Direct
100% Happy with my order and the…
100% Happy with my order and the delivery time frame. Would use this company again.
17 september 2025
Antwoord van Gordons Chemists
Many thanks for your feedback - we greatly appreciate this!
Easy to find what I was looking for
Easy to find what I was looking for. Value for money. Goods delivered in a timely fashion.
18 juli 2025
Fast delivery and great offers .
21 juli 2025
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.