GOTO Group Reviews 2.088

TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

All the comms with this group were clear, precise and efficient, including having to rearrange the date of the survey. George Brown was my personal contact and nothing was too much trouble. The survey... Toon meer

Beoordeeld met 5 van de 5 sterren

Very good service. We were struggling with the sale of our leasehold flat. Upon the first auction session we were successful and found a great buyer. Process seemed clear and supported by GoTo. There... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ryan provided excellent customer service from start to finish. He was incredibly helpful, taking the time to guide me through the process and ensuring I had all the relevant information I needed. He... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I would go 6 stars if I could. I recently used Go To surveys for a level 3 building survey for a house I was purchasing and could not be more impressed. The gentleman’s name was Chris Regan. I w... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Online veilingwebsite
  2. Gecharterd landmeter
  3. Hypotheekmakelaar
  4. Veilingmeester onroerend goed

Geschreven door het bedrijf

GOTO Group provide an end-to-end home moving solution, consisting of nine property services. Our innovative platform, includes the following products: Mortgages, Removals, Surveys, Conveyancing, Home Insurance, EPC, Floorplan, Online Auctions and our unique Committed Buyer product. Providing choice to consumers, adding value to agents.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great friendly service

Ryan was great over the phone, so helpful, gave great context and information regarding the level 2 and 3 homebuyers survey. Thank you for your help & reassurance!

23 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Communications/Professionalism

All the comms with this group were clear, precise and efficient, including having to rearrange the date of the survey. George Brown was my personal contact and nothing was too much trouble. The survey report was sent within 4 days of the survey and was easy to follow.

13 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Good sale and Moving

Thanks to Lisa and the team they were professional and supported us throughout the process. They made the experience a lot easier to work with and nothing was to much trouble. Thank you all.

16 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Dont deal with this company they make…

Dont deal with this company they make appointments and then cancel i had work booked off flights booked and car hire and they just cancel two weeks trying to make an appointment then they cancel waste if time

20 april 2026
Review zonder uitnodiging
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Antwoord van GOTO Group

Dear Mr Greaney

We acknowledge receipt of your review, as has been discussed with you we have continued to try to arrange with the seller to enable the viewing to proceed, however at this moment they are unable to accommodate. As explained to you the seller is responsible for their own viewings, it is not part of the service that we provide to them, and we do not therefore have any ability to arrange this for you.

I do understand that this is frustrating for you however understand that alternative dates and times have been offered.

Beoordeeld met 4 van de 5 sterren

Very responsive and good communication

I would give five stars, but I haven't yet had the survey yet. I worked with Cameron who was very helpful and very responsive. He helped me organize a survey which will be done promptly. I would give five stars, but I am awaiting the end of the process and for the survey to actually take place.

20 april 2026
Review zonder uitnodiging
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Antwoord van GOTO Group

Thanks for your review and we hope you will come back and give us the five stars when you receive the report! Thank you for choosing the GOTO group.

Beoordeeld met 5 van de 5 sterren

Helpful and efficient

Options and prices clearly stated by Harry. No pressure put on me. Simple and efficient.

20 april 2026
Review zonder uitnodiging
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Antwoord van GOTO Group

Thanks for your review, we do try hard to make our pricing transparent and easy to understand so its good to hear it works. Thanks for choosing the GOTO group.

Beoordeeld met 5 van de 5 sterren

We had a really easy experience with…

We had a really easy experience with GOTO for our homebuying survey. We opted for a level 3 and their prices were very competitive. Payment and terms were easy to understand.
Our advisor Cameron Rafferty was great and very professional.

20 april 2026
Review zonder uitnodiging
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Antwoord van GOTO Group

Thank you for your review - its good to hear that Cameron was able to help you. Thank you for choosing the GOTO group.

Beoordeeld met 5 van de 5 sterren

Haven't had the survey yet but great customer service

Haven't had the survey yet, so I can't comment on that but Ryan Pervez was incredibly helpful over the phone. He was very helpful and took the time to talk me through the process and answered my questions in a clear and accessible manner.

17 april 2026
Review zonder uitnodiging
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Antwoord van GOTO Group

Thank you for you review, it sounds like Ryan did a great job to help sort out your survey. Thank you for choosing the GOTO group.

Beoordeeld met 5 van de 5 sterren

Great service

Great service. Lucy had brilliant communication throughout and made the whole process as easy as possible. Would highly reccommend!

17 april 2026
Review zonder uitnodiging
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Antwoord van GOTO Group

Thank you for your review and we are so pleased that Lucy was so helpful. Thank you for choosing the GOTO Group.

Beoordeeld met 5 van de 5 sterren

Very good service

Very good service. We were struggling with the sale of our leasehold flat. Upon the first auction session we were successful and found a great buyer. Process seemed clear and supported by GoTo. There was only a couple times we promoted to know what was happening as sometimes the progressor said they were doing something and we didn’t hear back. However they were open to promoting and there were honestly no issues. I really recommend this service.

16 april 2026
Review zonder uitnodiging
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Antwoord van GOTO Group

Thank you for your review and we do appreciate the feedback, it is important to us to understand what is going well. Thank you for choosing the GOTO group.

Beoordeeld met 5 van de 5 sterren

Outstanding service

Outstanding service, dealt with Ryan Pervez very responsive put me in the right direction and made it easy for me to be in the right hands. I would highly recommend

16 april 2026
Review zonder uitnodiging
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Antwoord van GOTO Group

We are so pleased that Ryan was so helpful and that everything went well. Thank you for choosing the GOTO group.

Beoordeeld met 5 van de 5 sterren

Helpful, genuine and easy to contact

Libby was extremely helpful in the process of arranging a home survey. She gave us time to decide which level was best suited for us and was available to contact very easily.

14 april 2026
Review zonder uitnodiging
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Antwoord van GOTO Group

What a lovely review for Libby we are so pleased to hear what a great job she did. Thank you for choosing the GOTO group.

Beoordeeld met 5 van de 5 sterren

Survey

Phone call made for a quote last week however we had a issue and couldn't carry the rest of the quote until yesterday with Sophia I had no hassle or chasing I got back to her and arrange a survey I can say she has made it so easy no stress and she was so lovely and helpful 😊

15 april 2026
Review zonder uitnodiging
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Antwoord van GOTO Group

Thank you for you review and we are so pleased that Sophia took care of everything so well for you. Thank you for choosing the GOTO Group.

Beoordeeld met 4 van de 5 sterren

Claudette Joseph and her team were very…

Claudette Joseph and her team were very good. Communicating each step of the way and pushing the solicitors when necessary. Ultimately the house was sold effectively.

15 april 2026
Review zonder uitnodiging
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Antwoord van GOTO Group

Thanks for your review, we are so pleased that your house sale has completed for you and thank you for choosing the GOTO Group.

Beoordeeld met 5 van de 5 sterren

Lewis Hall is super responsive and…

Lewis Hall is super responsive and helpful.
He helped make things move very smoothly.

9 april 2026
Review zonder uitnodiging
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Antwoord van GOTO Group

What a great review, thank you for taking the time and thanks for choosing the GOTO Group.

Beoordeeld met 5 van de 5 sterren

I would recommend

My contact details were given to the goto company and they immediately got in contact. We liased with George, who has been really helpful through this whole process. Really nice and understanding to our needs. Evem other team memebers we spoke to from the company were really helpful. I'd definitely reccomend them.

14 april 2026
Review zonder uitnodiging
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Antwoord van GOTO Group

Thanks for the recommendation, its good to hear that George took good care of you. Thanks for choosing the GOTO group.

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