GoVets Reviews 

6.617
•
TrustScore 4 uit 5

4,1

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Beoordeeld met 1 van de 5 sterren

There is a wild thrill hunting for the perfect piece to add to your collection and nothing else compares to that rush. I approached this platform with usual enthusiasm and a cart ready to burst. What... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was a little concerned ordering from this site because I'd never heard of it before. I took a chance and they surpassed my expectations. I placed my order 8/14 with really no idea how long it would... Toon meer

Beoordeeld met 5 van de 5 sterren

The totes are as advertised and solid. The delivery was faster than expected. Best of all, you're not amazon. I just purchased another 14 of these for a total of 26 and my other 4 locations will be... Toon meer

Beoordeeld met 5 van de 5 sterren

I don’t offer reviews on every single item purchased. (Who has time for that?) … But,I’m thankful that the notebook binders were available at a considerably lower price than other companies!

Bedrijfsgegevens

  1. Bouwmarkt
  2. ook in
  3. Autoreparatiemateriaal verkoper
  4. Gereedschapgroothandel
  5. Kantoorbenodigdhedenwinkel
  6. Lastechniekwinkel
  7. Pneumatisch gereedschap leverancier

Over GoVets

Geschreven door het bedrijf

GoVets is the nation's largest veteran-owned online super store with millions of products across thousands of brands across the following categories:

  • Industrial Products (Maintenance, Repair and Operations)
  • Information Technology
  • Office Supplies
  • Medical and Health
  • More.

Proceeds from each sale go towards veteran non-profit causes of national significance. Our customers include Patriotic Citizens, Businesses, Enterprises, Healthcare providers, Academic Institutions and Government (Local, State and Federal).

Availability:

You can shop on GoVets.com anytime and our business hours of operations are Monday-Friday from 9AM-5PM ET. For support, we always recommend customers reach out to our Chat Team during regular business hours.  

We are looking for valuable feedback, new product ideas, feature enhancements and even non-profit causes that you would like to see on GoVets in the near future. We are committed to focus on customer service and provide the features and user experience that our customers are looking for while always staying focused on our mission of supporting Veteran Businesses and contributing to Veteran Non-Profit causes of National significance.

Additional Resources: 


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

7K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 62% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

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4,1

Alle reviews

(6.617)

18 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

I found what I needed

I found what I needed, a rare complete part, and got it fast, and at a great price. I'm very grateful to GoVets.

16 maart 2025
Review zonder uitnodiging
Logo GoVets

Antwoord van GoVets

Thank you for the great review, Joey!

We’re glad we were able to help you find the exact part you needed and get it to you quickly at a great price. We truly appreciate your kind words and your business.

— GoVets Team

Beoordeeld met 4 van de 5 sterren

Shipping is a little uncertain

Hello, the company I work for has been buying from GoVets for a while now and it's excellent service. The only complaint that I have is that sometimes when I buy something, I don't know when to expect it. Sometimes the shipping is very quick and other times it can take up to a few months. The only issue I have is that some of those items that take a long time are listed as "In stock" and has no indicator that they will need to be backordered.

12 maart 2025
Review zonder uitnodiging
Logo GoVets

Antwoord van GoVets

Thank you for your thoughtful feedback, Zachary, and for being a repeat customer—we truly appreciate your continued business.

We’re glad to hear your overall experience with GoVets has been positive. You’re absolutely right that shipping timelines can vary, and we understand how important clear expectations are when placing an order. Many of the products we offer ship directly from our suppliers, and while some items ship very quickly, others may be subject to supplier lead times or backorders that aren’t always immediately reflected at checkout.

That said, we agree that items listed as “in stock” should come with clearer indicators when extended lead times may apply. We’re actively working to improve how backorder status and estimated ship dates are displayed and communicated so customers have better visibility before and after ordering.

We appreciate you bringing this to our attention and value your feedback as we continue to improve the experience for long-term customers like you.

— GoVets Team

Beoordeeld met 5 van de 5 sterren

Found what I needed

Found what I needed, easily ordered , and it was delivered to my front door within days.

9 maart 2025
Review zonder uitnodiging
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Antwoord van GoVets

Thank you for the great review, Leon!

We’re glad to hear you found what you needed easily and that your order arrived quickly right to your door. We appreciate your business and look forward to serving you again.

— GoVets Team

Beoordeeld met 5 van de 5 sterren

Best price for reversible sleeves

Your price for 3 reversible sleeves was cheaper than 1 at any other seller that i could find.

26 februari 2025
Review zonder uitnodiging
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Antwoord van GoVets

thank you for the review Mr. Matheny! Means a lot. We try to provide some of the most competitive prices online when possible - but hope that this is not the only reason why people come to GoVets to access our Millions of Products! :-) Have a wonderful day.

Beoordeeld met 3 van de 5 sterren

It was a little disturbing

It was a little disturbing to have ordered from GoVets and receive the items I ordered arrive from Grainger. If this was the case, then why didn't I just order from Grainger.

26 februari 2025
Review zonder uitnodiging
Logo GoVets

Antwoord van GoVets

Hi Michael - Sometimes we need to source products from other supplies to address your shopping needs. We have a commitment to our customers to deliver the products that they order and if we have challenges with our sources of supply, we prefer to find the best alternative(s) to meet our customer's needs, even if it means we have to do so at a loss... Hope to see you again soon on GoVets - and nowhere else! :-). Have a wonderful day.

Beoordeeld met 5 van de 5 sterren

Wonderful to work with and very fast…

Wonderful to work with and very fast shipping!

2 maart 2025
Review zonder uitnodiging
Logo GoVets

Antwoord van GoVets

Thank you for the great review. We appreciate your feedback and business. Hope to see you again soon on GoVets.

Beoordeeld met 2 van de 5 sterren

I ordered a stall door and the website…

I ordered a stall door and the website states that the hanging hardware is included. The box was damaged and I assumed the hardware fell out in shipping. I entered in to a chat only to be told that the hardware is not included. I thought I had made a mistake but double checked the website and also the chat person agreed that the hardware was to be included. I know have a gate and no way to hang it. I now have to try to find the hardware at extra cost. I will not do further business here again.

21 februari 2025
Review zonder uitnodiging
Logo GoVets

Antwoord van GoVets

Hi Liz - Looking into this - we do see that the High Country Plastics Horse Gate (281-81746B20) was delivered to Hilltop Ranch for a great price (including shipping of $151.29 and that we did issue you a refund of $50, but I understand that there were challenges dealing with the manufacturer for the hardware kit. We hope that everything turned out ok for your gate and are so sorry this happened. For future reference reference, your order number is 000459344. Hope that you consider us again in the future as most order deliver same or next day and we generally do not experience these types of challenges with our suppliers, manufacturers or 3rd parties. Either way - thank you for your previous business and best of luck!

Beoordeeld met 4 van de 5 sterren

Order arrived in just 2 days

My order arrived only 2 days after I ordered it. But the packaging could be better. I believe it could have been packed more snug. With arrows pointing in the up direction.

31 januari 2025
Review zonder uitnodiging
Logo GoVets

Antwoord van GoVets

Hi Gary -
Thank you so much for your feedback! We’re thrilled to hear that your order arrived so quickly—fast shipping is something we always strive for!

We also appreciate your input on the packaging. Ensuring that items arrive safely is just as important as getting them there fast, so we’ll take your suggestion into consideration to improve the packing process. Your insights help us get better, and we truly value them!

Thanks again for choosing GoVets. We hope to serve you again soon!

Best,
The GoVets Team

Beoordeeld met 1 van de 5 sterren

Stay away from Go Vets

I ordered an ice melting item for $49.99 on Jan 2nd. I received the wrong item, which was a can of deicer for $9.95 on Jan 16th. It is now Feb 1st and I am still not credited back for the item I paid for. Today their customer service person “Lexi” made sure to let me know this is the “SECOND” as she typed it, time I’m receiving a return label. I did not see it because the emails are so long from no responses, that I missed it.
If I could give this place a ZERO I would. Their customer service personnel SUCK.

16 januari 2025
Review zonder uitnodiging
Logo GoVets

Antwoord van GoVets

Hi Ms. Kaul,

We’re truly sorry for the frustrating experience you had with your order. We completely understand how disappointing it is to receive the wrong item, and we apologize for the delays and any miscommunication along the way. While our agents follow a process to ensure issues are resolved properly, we recognize that this situation was not handled as smoothly as it should have been, and for that, we sincerely apologize.

We do see that your credit has been processed, and as a token of our commitment to making this right, we’ve also added an additional credit to your account. We truly appreciate your patience and hope you’ll consider giving GoVets another chance in the future.

That said, we did want to take a moment to mention that while we understand your frustration, we absolutely love Lexi—she’s an amazing agent who works hard to help our customers every day. We stand by her dedication and professionalism, so we’d have to respectfully disagree on anything negative said about her. Even so, we never want any of our customers to feel unheard or unsupported, and we will use this experience as an opportunity to improve.

More than anything, we want our customers to feel valued and taken care of. Your feedback is important to us, and if there’s anything else we can do for you, please don’t hesitate to reach out.

Sending you warm wishes up in Kuna, ID—stay safe, stay warm, and thank you for giving us the opportunity to make this right.

Best,
The GoVets Team

Beoordeeld met 5 van de 5 sterren

I would highly recommend this vets…

I would highly recommend this vets practice, always get a prompt appointment, receptionists are extremely friendly especially Sophie who put my mind at ease..would definitely be going back...thank's girls Xx

2 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fast delivery

Fast delivery

31 december 2024
Review zonder uitnodiging
Logo GoVets

Antwoord van GoVets

Hi Christopher,

Thank you for your review! We’re so glad to hear you received your order quickly. Fast and reliable delivery is something we strive for, and we’re happy we could meet your expectations!

We appreciate your support and hope to serve you again soon. If you ever need anything, we’re here to help!

Best,
The GoVets Team

Beoordeeld met 5 van de 5 sterren

Great product fast shipping.....

Great product fast shipping will be buying from again !!

1 januari 2025
Review zonder uitnodiging
Logo GoVets

Antwoord van GoVets

Hi Boffo -
Thank you for your kind words! We’re so glad to hear that you loved the product and that your order arrived quickly. It’s great to know we could meet your expectations!

We truly appreciate your support and look forward to serving you again in the future. Let us know if there’s anything else we can do for you!

Best,
The GoVets Team

Beoordeeld met 5 van de 5 sterren

Fast delivery

Fast delivery. Website navigation is not very good. Wanted to buy mass quantities and it would not let me. Had to buy in prescribed lots.

1 december 2024
Review zonder uitnodiging
Logo GoVets

Antwoord van GoVets

Hi Dirk,

Thank you for your feedback! We’re glad to hear that your order arrived quickly—that’s always our goal!

We appreciate your input about the website navigation and bulk purchasing limitations. We’re always looking for ways to improve the shopping experience, so we’ll definitely take this into consideration. If you ever need assistance with bulk orders, our team would be happy to help—please feel free to reach out!

Thanks again for choosing GoVets, and we hope to serve you again soon!

Best,
The GoVets Team

Beoordeeld met 5 van de 5 sterren

Easy to order and super fast delivery!

Easy to order and super fast delivery!! You guys rock!

15 november 2024
Review zonder uitnodiging
Logo GoVets

Antwoord van GoVets

Hi Brendon,

Thank you for your awesome review! We’re so happy to hear that you had an easy ordering experience and that your order arrived super fast. That’s exactly what we aim for!

We truly appreciate your support and kind words—you rock too! Looking forward to serving you again in the future.

Best,
The GoVets Team

Beoordeeld met 5 van de 5 sterren

Great seller

Great seller

15 november 2024
Review zonder uitnodiging
Logo GoVets

Antwoord van GoVets

Hi Tim,

Thank you for your kind words! We appreciate your support and are glad to hear you had a great experience with us.

We look forward to serving you again in the future! Let us know if there’s anything we can do for you.

Best,
The GoVets Team

Beoordeeld met 5 van de 5 sterren

Got what I ordered fast and at a low…

Got what I ordered fast and at a low price.

11 november 2024
Review zonder uitnodiging
Logo GoVets

Antwoord van GoVets

Hi there,

Thank you for your review! We’re so glad to hear that you received your order quickly and at a great price. That’s exactly what we strive for!

We appreciate your support and look forward to serving you again in the future. Let us know if there’s anything else we can do for you!

Best,
The GoVets Team

Beoordeeld met 5 van de 5 sterren

Fast delivery and product as described.

15 november 2024
Review zonder uitnodiging
Logo GoVets

Antwoord van GoVets

Hi Robert,

Thank you for your review! We’re glad to hear that your order arrived quickly and that the product met your expectations. Fast shipping and accurate product descriptions are what we strive for!

We appreciate your support and look forward to serving you again in the future. Let us know if there’s anything else we can do for you!

Best,
The GoVets Team

Beoordeeld met 5 van de 5 sterren

Quick easy purchase at a great price

Quick easy purchase at a great price. Super fast shipping.

31 oktober 2024
Review zonder uitnodiging
Logo GoVets

Antwoord van GoVets

Hi SJMiller,

Thank you for your great review! We’re thrilled to hear that you had a quick and easy purchasing experience at a great price. Super fast shipping is always our goal, and we’re glad we could deliver!

We appreciate your support and look forward to serving you again in the future. Let us know if there’s anything else we can do for you!

Best,
The GoVets Team

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