Green Stuff World Reviews 

185
•
TrustScore 3 uit 5

3,2

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Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

J'ai récemment re-commandé des produits que j'avais déjà acheté il y a des années. Les bits de décors en résine sont aujourd'hui dans une résine terriblement cassants, ce n'était pas le cas avant,... Toon meer

Beoordeeld met 1 van de 5 sterren

I contacted Greenstuff World support because a magnetic sheet did not have the precut slots to place it in the bottom of the carry case and also some of the MDF shelf slots were incorrectly cu. Th... Toon meer

Beoordeeld met 5 van de 5 sterren

Excellent products and customer service. Has a huge selection to choose from. Great variety of acrylic paints ranging from normal to metalic and dry brush paints. All sorts of vegetation suitable for... Toon meer

Beoordeeld met 5 van de 5 sterren

I've seen people mention using green stuff products and thought I'd give em a try. Glad I did, their sculpting patties are super easy to use even for someone as inexperienced as myself. Easy to naviga... Toon meer

Bedrijfsgegevens

  1. Hobbywinkel
  2. ook in
  3. Modelbouwwinkel

Informatie afkomstig van verschillende externe bronnen

Modelling materials, special tools and other resources for scultors and steampunker enthusiasts who love creativity above all. Discover us!


Contactgegevens

3,2

Gemiddeld

TrustScore 3 uit 5

185 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,2

Alle reviews

(185)

23 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

GSW have been stealing artists content…

GSW have been stealing artists content while preaching about stopping piracy. they have issued no real explanation and shown no remorse. they show a complete lack of respect for their customers and the community in general.

21 december 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

horrible costumer experience

had 18 days to get a project done, so paid the ridiculously high price of shipping for their 5-7 day shipping estimate, believing id have 10 days or so to get it done. took them 3 days to even ship the order, and now 8 days later the package havent even left spain yet, wont be more than a few more days before i have to go out and purchase everything i need from local shops at a higher price because i cant wait for shipping anymore, and have to go through the hassle of returning the green stuff world order.

wont be shopping with greenstuff world again.

quick update; the tracking number has now stopped working completely.

Further update; local postal service helped me find a new functional tracking number based on phone number. Package appears to be moving, slowly, but moving.

7 september 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Love it

Products are great, never had an issue with shipping or with any damages products! Highly recommended

23 juni 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

colis non remis

le site utilise COLIS PRIVE pour ses colis.
le livreur sonne à ma porte, mais refuse de me donner mon colis, même avec ma carte d'identité et ma signature. du coup il a retourné le colis au site.
le site n'y peu rien, c'est juste la deuxième fois en 3 achats chez eux que je galère pour avoir mon colis. là je suis remboursé 10 jours après, mais je n'ai toujours pas ma commande. le pire, c'est qu'il est impossible de laisser un avis autre que POSITIF sur leur boutique EBAY !! bref, je ne recommande pas le service, malgré des produits sympa.

13 juni 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Greedy, not competent, not trustworthy!

They charge 14 EUR extra for fast shipping and then they do not send the parcel for over a week. After me complaining about that, they even send me a wrong tracking number and claimed the parcel already has been sent some days ago. The tracking number returned "as not available or wrong number". On my next complaints they blamed the delivery service, then they sent me a new tracking number, however you can clearly see at the parcel service tracking that the parcel hasn't been send in that week. So they just lied about sending the package on that day. In fact they send the parcel only after me complaining, but then managed to put in a completely wrong adress (it's not even a word, just a some random letters). Again they blame the parcel service, however you can clearly see it was greenstufforld's mistake on the tracking form. Parcel gets not delivered due to wrong adress. Still no parcel after 10 days though have been charged for extra fast delivery within 5 days. Do not trust, they are incompetent and lying about it. Do not buy! Very very very bad service! Still they charge extra money for fast delivery though i haven't received my parcel.

29 april 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

They publish deceiving products half of…

They publish deceiving products half of the times with low quality and non functional. If you want to publish a negative review in their page they wont allow it, but if you post a positive review it gets instant post it.

8 april 2022
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

refunded missing items after some negotiation

Initially wanted me to file a claim with USPS when package was damaged and items were missing, however when I pointed out it was more hassle than it was worth for the sum involved (and maybe impossible as USPS says you must “immediately” present your items at a post office) they issued a refund. Having said all that I would much prefer if they had simply sent the missing items given the small amount involved.

31 januari 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

This company has great service with…

This company has great service with great products for the miniature modeller & painter. I’ve ordered a number of times from them and always got what I asked for promptly. The packing is first rate for delivery to the UK. The quality of the products is excellent value for money. I would recommend them to anyone.

28 januari 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I really like the products

I really like the products, but I have been waiting 2 months and my order has yet to arrive. In the future I will avoid ordering directly from the company.

28 juli 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very content

I ordered a few paints, some electronics and sculpting putty, so not a huge bulk order. Prices were okay, delivery was reasonably fast (6 days including Sunday) and the package was trackable throughout. Couldn't be happier.

19 mei 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Que dois-je en penser ?

Le mois dernier, un produit que j'ai commandé n'était pas conforme à la description : dimensions protèges cartes plus petits qu'indiqué, les rendant un peu inutiles. Malheureusement plus sous blister, pas de retour possible.

Message envoyé pour le signaler au support : Deux semaines plus tard, pas de réponse.
Avis négatif posté sur la page produit : N'a visiblement pas passé la modération.

Que dois-je en penser ?

9 april 2021
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Charged double for delivery.

Had a bunch of stuff in my cart. £3.40 delivery it said. I went through the checkout process and noticed right at the end that the delivery had doubled.

I came here to check out the reviews and it looks like I had a close call. I wont order from them directly.

6 april 2021
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Terrible service

Ordered two things, one as a gift to a different address. One item arrived to the wrong address and the other didn't arrive. After 4 weeks the tracking said the item was being returned to the sender. The customer service was very slow and there was a lot of back and forth before they finally agreed to refund me. However, the refund did not go through until I contacted paypal about the issue. A few days later they requested the money back because they told me the item had been delivered when it had not been. A lot of hassle.

24 maart 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Don't bother great products but…

Don't bother great products but terrible delivery system never received after 3 weeks to be told its being sent back to them i have had to claim my money back from paypal as they take forever to get back to you AVOID AVOID buying direct from them as you wont get it i promise you it will end in just frustration

5 maart 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Awful service

First time my order was refunded after 3 weeks because the parcel was blocked at the customs due to brexit.
Second time around, the parcel gets to the UK, after 2 weeks of no tracking updates is considered lost and then it magically appears to be returning to the sender.
In all of this, GSW has firstly asked me to keep checking the tracking and now taking time to reply about what to do next. Order done at end of January, it's March 5 and we're still in this situation.

Appalling.

5 maart 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Awful customer service

I ordered a large amount of products from gsw paid a high price for postage to the uk after 2 weeks I asked gsw to see if they could find out where my parcel was they said it’s just a delay at uk customs be patient and it will be with you soon well after 4 weeks that had been there response to every enquiry as to where my parcel was even though dpd had told me that due to gsw filling out customs declaration improperly it had not cleared customs and would be returned to sender gsw were very unhelpful throughout the whole process and expected me to continually wait longer for my delivery even 4 weeks after placing my order I had to escalate this to PayPal to get my money back as gsw were not helpful with a resolution at all

3 maart 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Took a long time to arrive

Took a long time to arrive, like a looooong time. But I think that has much more to do with the crowd they send it through than them themselves, check out correo.es on trustpilot if you want a good laugh! Everything I wanted was there, good price, happy days!

2 februari 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Order not being sent

I bought an order from greenstuffworld 2 weeks ago, I can see the money was immediately charged from my bank account, but the order has been flagged as "Failed Payment".
I have tried writing their support, but have yet to get an answer.
I don´t know if they are covid stressed or something, but I would hardly recommend buying from them at the moment.

Please greenstuffworld, if you are going to ignore my mail, either send the order or refund it.

8 januari 2021
Review zonder uitnodiging

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