Groove Pillows Reviews 

198
•
TrustScore 4.5 uit 5

4,6

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Beoordeeld met 5 van de 5 sterren

Ordering was easy and the pillow arrived as stated. Easy to use and set up. It took a few nights to acclimate but once I started to use the pillow I instantly noticed less pain in my neck and my shoul... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The groove pillows arrived in boxes and were easily opened and expanded. They are excellent quality and have helped with getting my neck comfortable while in bed. I ordered three and gave one to my so... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I highly recommend the groove pillow. I was using a premium memory foam pillow but suffering with severe neck pain, which was triggering intense headaches and migraines. I honestly thought it was down... Toon meer

Beoordeeld met 5 van de 5 sterren

This pillow is amazing - severe neck pain & arm tingling have been resolved within 2 days, painkillers no longer required I tested this out by returning to my standard pillows for one night - the... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Slaapkamermeubilair winkel
  2. ook in
  3. Medische benodigdheden winkel

Geschreven door het bedrijf

At Groove Pillows, we believe that a good night’s sleep is essential for both physical health and overall well-being. Our mission is to create pillows that genuinely support your neck and spine, reducing discomfort and improving sleep quality. Unlike traditional pillows, our designs are carefully crafted with ergonomics in mind, featuring a unique groove and raised sides to ensure the correct alignment whether you sleep on your back or side. Every Groove Pillow is made from high-quality materials that are both durable and comfortable. We understand that no two sleepers are the same, which is why our adjustable 2.0 version allows you to customise the height and firmness to perfectly suit your personal needs. The original Groove Pillow, with its thoughtfully designed groove, ensures your neck stays in a natural position throughout the night. We also prioritise our customers’ experience beyond the pillow itself. Our dedicated customer service team is always available to answer questions, provide guidance, and help you get the most from your pillow. Thousands of satisfied customers have shared how Groove Pillows have alleviated neck pain, improved posture, and helped them wake up feeling refreshed. At Groove Pillows, we don’t just sell a product—we provide a solution that supports healthier sleep and a better life. Every pillow comes with a 100-day trial, giving you plenty of time to adjust and experience the benefits yourself.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

198 reviews

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4,6

Alle reviews

(198)

50 reviews in de afgelopen 12 maanden

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Beoordeeld met 2 van de 5 sterren

Not happy with no response

Not very happy, I requested to send my pilllows back for a refund under the 100 day no quibble guarantee 15th December, but got a reply with useful tips and to try a little longer.
Well I have and still they are not comfortable for me or my husband.
I contacted customer services again, but have had no response. They said they’d get back to me within a couple of hours, but that was 2 days ago, and again this morning.
So what now ? They have no phone number to contact, so very annoyed.
Please be aware of this before purchasing, I definitely wouldn’t have ordered them if I’d have known I’d have this much trouble trying to send back

15 december 2025
Review zonder uitnodiging
Logo Groove Pillows

Antwoord van Groove Pillows

Hello Glenys,

Thank you for your review. I completely understand your frustration, and I’m sorry for the delay in communication — we always aim to respond as quickly as possible. The reason we sometimes suggest giving the pillow a little longer is that we’ve found many people need a few nights to fully adjust, as the neck, shoulders, and upper back get used to the new support.

That said, we also provide the return address right away in our emails for anyone who decides the pillow isn’t right for them, so you always have the option to return it under our 100-day no-quibble guarantee. I’ve looked into your case and can see that it’s now been resolved, so I hope everything is all good and that you’re happy with how it was handled.

Best,
Dusan
Head of Customer Service

Beoordeeld met 5 van de 5 sterren

Excellent product

Excellent product. Sleep has improved.

9 januari 2026
Review zonder uitnodiging
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Antwoord van Groove Pillows

Thank you for your review! We’re so pleased to hear that your sleep has improved — that’s exactly what we aim for with the Groove Pillow. It’s wonderful to know it’s making a difference for you.

Beoordeeld met 5 van de 5 sterren

The Groove Pillow really works!

The Groove Pillow really improved my rest quality. After sleeping on this pillow my neck pain went away and my shoulders felt much better too! The company quickly sent my pillow to me. I am a very happy customer who feels better too!

18 december 2025
Review zonder uitnodiging
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Antwoord van Groove Pillows

Hi Deobrah,

Thank you so much for your kind words! We are really pleased to hear that your neck and shoulders are feeling better and that the Groove Pillow is making such a difference to your sleep.

Wishing you many more nights of comfortable, pain-free rest.

Beoordeeld met 5 van de 5 sterren

Pain free sleep at last!!


Pain free sleep at last!!
I have an autoimmune condition called ankylosing spondylitis and one of the effects of this is tension type migraines during my sleep which I’ve suffered with for over ten years. Poor neck position triggers the headaches during sleep and I’ve tried over ten pillows from memory foam to feathered pillows…none have worked. I bought the Groove pillow a few months ago to try yet another style of pillow. There was no change in my headaches for the first week, but then something changed one night and I woke up feeling great with no headache as I normally would. I thought it was a one off but the second night was also headaches free and the third and so it continued. It’s now been approximately two months of using this pillow and quite honestly it’s changed my life for the better. After that first week of use, I’ve not had one single headache during my sleep or when I wake up. Ten years of pain gone because of a pillow! I didn’t want to put a review on too soon and wanted to make sure this wasn’t just a phase, but I’ve never been this pain free from headaches in the past ten years. The design of the pillow looks strange but it clearly works and made my quality of life so much better. If you buy one, persevere with it for a week or so like I did. I can’t put a price on how much better I sleep because of it…thank you so much for making this pillow and I’m so glad I decided just to give it a go.

29 september 2025
Review zonder uitnodiging
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Antwoord van Groove Pillows

Hi MJQ,

Thank you so much for sharing your experience! Reading your story genuinely made our day – ten years of tension headaches is an incredible struggle, and to hear that the Groove Pillow has made such a life-changing difference is amazing.

Thank you for taking the time to leave such a thoughtful review!

Wishing you many more nights of peaceful, pain-free sleep!

Best,
Groove Pillows Team

Beoordeeld met 4 van de 5 sterren

Had no real expectation that it would…

Had no real expectation that it would do any good but was surprised and relieved that the pillow made a big difference and the pain in my neck became much easier to cope with

17 oktober 2025
Review zonder uitnodiging
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Antwoord van Groove Pillows

That’s really good to hear — it’s often the way with proper alignment: you don’t realise how much strain your neck was under until it’s taken off.

When the head and spine sit in the right position, those irritated joints and soft tissues finally get a chance to calm down, so it makes sense that things started to feel more manageable for you.

Beoordeeld met 4 van de 5 sterren

Original groove pillow

Original groove pillow
I was quite sceptical as the price point was more affordable than other pillows that I had researched. It was delivered scrunched up in a small box and was a funny little square pillow, but for all of that I would say it has definitely afforded me a better night's sleep and surprisingly I adjusted to it straight away. A great pillow if you have neck problems.

9 november 2025
Review zonder uitnodiging
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Antwoord van Groove Pillows

Thanks so much for sharing this — it means a lot.

We are glad you settled into it straight away, especially with neck issues — that’s exactly the kind of result we designed it for. And you’re right: you don’t need to spend £150+ to get proper cervical support.

Beoordeeld met 5 van de 5 sterren

Fantastic company

Fantastic company, quick delivery from when I first ordered and kept up to date of my pillows journey, absolutely did not disappoint when it arrived either, packed well with handy little tips and info for getting good use of the pillow, it’s like sleeping in heaven and didn’t think any of these kinds of pillows would work, but groove pillow is a must buy if you want to be reacquainted with good old sleep again! Will most definitely be ordering more!😴🫶🏻

9 november 2025
Review zonder uitnodiging
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Antwoord van Groove Pillows

Thanks so much for this!

"Like sleeping in heaven” is exactly the sort of feedback we hope for. When the neck finally sits where it’s meant to, sleep tends to follow.

Really appreciate you sharing your experience, and we’ll be here whenever you’re ready for the next one.

Beoordeeld met 5 van de 5 sterren

Made a huge difference in my sleep…

Has made a huge difference in my sleep quality . The back pain due to TMj has gone down significantly and I am able to sleep on the side and wake up without jaw tightness !

20 september 2025
Review zonder uitnodiging
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Antwoord van Groove Pillows

Thanks for sharing this — really glad to hear you’re feeling the difference.

TMJ-related pain can be incredibly draining, especially when it affects both the jaw and the upper back, so it’s great that the pillow’s alignment has given those muscles and joints a chance to settle.

Side-sleepers with TMJ often struggle the most, so waking up without that tightness is a brilliant sign you’re in the right position overnight.

Beoordeeld met 5 van de 5 sterren

Fantastic pillow

My son got me a Groove pillow for Christmas last year. I absolutely love it. Sorted my dodgey neck right out. Now plan to purchase some pillow cases. Would highly recommend the Groove pillow.

3 november 2025
Review zonder uitnodiging
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Antwoord van Groove Pillows

That’s lovely to hear! We really glad it’s helped your neck; when the alignment clicks, it often makes a world of difference.

Thanks so much for the recommendation — it means a lot.

Beoordeeld met 5 van de 5 sterren

Groove pillows have a informative Web…

Groove pillows have a informative Web site. Order is easy. Delivery quick and kept updated.
Found the pillow cured my neck problems and now sleep much better with morning ache gone.

1 oktober 2025
Review zonder uitnodiging
Logo Groove Pillows

Antwoord van Groove Pillows

Thanks so much for sharing this!
We’re really glad to hear the pillow has made such a difference for your neck and mornings — that’s exactly what we designed it for.

Beoordeeld met 5 van de 5 sterren

A problem I had with the groove pillow…

A problem I had with the groove pillow travel bag was dealt with quickly .

10 oktober 2025
Review zonder uitnodiging
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Antwoord van Groove Pillows

Hi Carol,

Thank you for letting us know! We’re really pleased we could sort this out for you.

It’s always our goal to make sure every part of your experience with Groove, from the pillow to the accessories, is as smooth and hassle-free as possible. Wishing you many comfortable nights ahead — and happy travels with your bag!

Beoordeeld met 5 van de 5 sterren

Good choice after a recommendation

After a recommendation from a family member, I purchased 2 Groove pillows, one for me who has/had neck pain and one for my husband. That was 2 weeks ago and I can honestly say there's a huge improvement.

14 oktober 2025
Review zonder uitnodiging
Logo Groove Pillows

Antwoord van Groove Pillows

Hi,

Thank you for sharing your experience! We’re delighted to hear that both you and your husband are noticing such a huge improvement after just a couple of weeks. It’s great to know our pillows are making a real difference for your neck pain.

Warm regards,
The Groove Team

Beoordeeld met 4 van de 5 sterren

Wonderful Neck Support Pillow

These pillows are the only ones which let me sleep free of a cervical collar and still wake without intrusive neck pain and stiffness. The shape of the pillow allows me to change from "sort of" side sleeping to back sleeping and still support my head and neck correctly. Could be a little firmer for me, but I'm quite possibly nearer the extreme end of neck issues than many people, and still are by far the best I've found after trying many differing options.

15 september 2025
Review zonder uitnodiging
Logo Groove Pillows

Antwoord van Groove Pillows

Thank you for sharing such a detailed experience! We know how challenging it can be to find a pillow that really supports your neck, especially without a cervical collar. It’s fantastic to hear that the Groove Pillow allows you to move between sleeping positions while keeping your head and neck properly supported.

We completely understand wanting a firmer feel — everyone’s needs are slightly different — but it’s wonderful to know that even at the more extreme end of neck issues, the pillow is still the best you’ve found. Wishing you many more nights of pain-free, comfortable sleep!

Beoordeeld met 5 van de 5 sterren

Excellent pillows tried tested

Excellent pillows tried and tested . Purchased two of these as was on offer for a great price been using mine now for a few days and must say I am very impressed with the quality and how well they support your head in the right position for a good nights sleep I would definitely recommend this product over other brands that I’ve tried recently (and returned)

12 oktober 2025
Review zonder uitnodiging
Logo Groove Pillows

Antwoord van Groove Pillows

Thank you for taking the time to share your experience! We’re thrilled to hear that your new pillows are hitting the mark and giving you the support needed for a proper night’s sleep.

Beoordeeld met 5 van de 5 sterren

The BEST neck pillow

Having four herniated cervical discs have tried multiple pillows and the groove Pillow by far gives me a full night's rest. I bring it with me when I travel to the hotel so I don't wake up with neck pain and aches. I highly recommend this pillow after trying many!

9 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great pillow

Great pillow! Has made the world of difference- a much more comfortable sleep and less pain in my neck at night. I have bought two others for family members and will keep on spreading the word!

5 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I used to have pins and needles in my…

I used to have pins and needles in my hands and feet but since I started using the groove pillow they have become a memory I also found my breathing has improved at night as I am 87years old I am surprised at the benefits in such a little change thank you

16 september 2025
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Decent customer service, pillow not for side sleeper

Decent customer service from folk at Groove pillow. Contrary to what they say this pillow is only for back sleepers in my opinion. Neck pain worse when sleeping on side but it goes away when I’m in my back. All in all it’s a good pillow to have on rotation when in flare up but ultimately I’m still on the lookout for a new pillow as I despise sleeping on my back.

4 september 2025
Review zonder uitnodiging
Logo Groove Pillows

Antwoord van Groove Pillows

Hi,

Thank you for sharing your experience. I’m sorry to hear the pillow hasn’t been as comfortable for side sleeping. The Original Groove Pillow is designed to support both back and side sleepers, but every body is different, and some people do find side sleeping trickier, especially if shoulder or neck alignment is challenging.

If you’re still exploring options for side sleeping, you might consider our Groove Adjustable 2.0 pillow, which lets you fine-tune the height and firmness for a more personalised side-sleeping experience.

Thanks again for your honest feedback — it’s really helpful for us and others considering the pillow.

Beoordeeld met 5 van de 5 sterren

Better sleep and less pain finally!

Having noticed more morning head aches, and lower back pain even after purchasing a £3k mattress, and being a Pilates teacher, I realised that I could upgrade my pillow and see if it helps.

It was a bit of a minefield but after a telegraph pillow review, I checked out groove.

I bought the adjustable 2.0 as I’m the princess and the pea 😂

I’ve given it a week and started on the lowest level, adding in one increment a couple of days ago.

I have slept a full 7 hours, with no waking up, for that full week and I’m amazed!! My neck, and lower back, feel 80 percent improved. I’m not stretching my neck and I definitely don’t feel as headachy (I’m a migraine sufferer) I think long term this will be amazing as it will reduce my costs on osteopathy. I will, of course, continue my own Pilates journey to stay strong but I had underestimated the importance of a decent pillow!

Thanks groove- the 100 day trial was the cherry on the top - and meant I felt safe trying.

Just need a kids version now for my daughters!

17 augustus 2025
Review zonder uitnodiging

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