Groundology Reviews 

104
TrustScore 4.5 uit 5

4,7

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Beoordeeld met 5 van de 5 sterren

Great products with a truly caring & personal customer service. We were so happy about our SoftSilver grounding sheet, it's been life-changing. Bigi has provided us with outstanding customer service,... Toon meer

Beoordeeld met 5 van de 5 sterren

Die alte Erdungsmatte wurde ohne Umstände ersetzt! Wir haben eine Erdungsmatte fürs unter den Bettbezug bestellt und genutzt. Der Schlaf wurde besser. Jedoch nach nur einem Jahr Nutzung zerfällt di... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Amazing- must have As soon as we start using, we saw difference. Also, working being under stress, my whoop detected no stress while I was grounding, and without stress level was always high/medium... Toon meer

Beoordeeld met 5 van de 5 sterren

High quality stuff. The grounding mat in conjunction with the bedsheet, is an excellent combo, this has remarkably reduced my muscle soreness. Bigi has been great in offering the best advise possi... Toon meer

Bedrijfsgegevens

Informatie afkomstig van verschillende externe bronnen

Groundology supplies personal grounding/earthing systems: earthing sheets, mats, bands, patches, and other accessories. Based in UK, shipping worldwide.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

104 reviews

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4,7

Alle reviews

(104)

14 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Fantastic Product - Grounding Mat

I bought a grounding mat nearly a month ago & due to me having some health issues I only just opened it yesterday…. this is common for me desperate to try something but too tired when it arrives to even open the package☹. Well, I felt the energy within seconds surging throughout my body. I even dozed off at one stage whilst watching a film which is common for me due to exhaustion, but this was so gentle & when I woke up, I felt energised. I ground daily due to my work, but this is a game changer especially being in the UK it is not always comfortable to walk bare foot on the ground outside. I have suffered with fatigue, chronic pain for years and even if I do sleep, I wake up exhausted. This morning, I did not want to get out of bed not due to my usual exhaustion but the most amazing feeling of being held in such a beautiful energy and I got out of bed with ease😊. Off to buy my wrist band now to use when working at my computer. Highly recommend😊!

18 mei 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Wrong product

I placed an order but they sent me the wrong product. How hard can it be? Anyway, I can't be bothered to return the item and I will never buy from Groundology again.

3 april 2024
Review zonder uitnodiging
Logo Groundology

Antwoord van Groundology

Hi Pete,
I'm very sorry you received the wrong product. We'd love to be able to put this right for you. Depending on the value of the product, we may not even need the product back, and we'd certainly like to ensure that you do receive the product you actually ordered.
If you can drop us an email we'd be happy to help. Our contact details are here: https://www.groundology.co.uk/contact-us

Beoordeeld met 5 van de 5 sterren

Vraiment très content !

Vraiment très content. Le service client est très réactif et compréhensif. Expédition rapide. Vraiment très sérieux. Je recommande !

23 april 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Worth every penny.

I bought many grounding mats, for my feet and for my desktop to have my hands on it when playing or just sitting at my desk. Also bought the bed sheet and they are all worth it. You feel more, you feel better, sleep better, get less sick. Even my younger sister who gets sick often has now become very less sick according to my mother after i bought them also bed sheet. I have bought any products from this company and will keep doing it for as long as they stand.

1 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Muy satisfecho

Hola. Acabo de recibir mi compra. Esta es la cuarta o quinta vez que compro en Groundology y quisiera destacar varios aspectos:
- Los productos son de muy buena calidad y sencillos de usar.
- Cuando he tenido alguna duda me la resuelven enseguida y con gran amabilidad. Son personas muy competentes.
- En 2 ocasiones se me ha retrasado un poco el pedido en la aduana y siempre desde Groundology han ayudado a agilizar para que el pedido me llegue lo antes posible.
- Se lo he recomendado a otros amigos que también han comprado y están satisfechos.
- Lo compré por un problema de salud crónico y me ha ayudado a que los síntomas sean menos molestos.
Muchas gracias
Un saludo

21 maart 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I was not forgotten!

I was not forgotten by the Groundology Team! As I thought my first package was lost (because I didn't receive it), I've bought the products again, because they're sooo great!!
But at the end, the first products have gone back to UK/Groundology. And they returned my money back so fast!
Since the beginning, the costumer service was so amazing!
I'm so very happy and thankful for the experience!

11 maart 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I recently purchased 5 grounding mats…

I recently purchased 5 grounding mats from Groundology. They arrived within a few days and all correspondence with Bigi was answered straight away. Yesterday I had another query which again was answered within a day with links for further information. I cannot fault the help I’ve received, I will definitely continue buying from them and recommend their products, informative website and customer service to all.

11 maart 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

(standard kit North America)

I bought two products (standard kit North America) and received two testers for North America which I did not order (price of each tester: €11.69). Customer service
tells me it says so on their website, but I can't see anything. On the website you can clearly see that the tester is offered as an accessory. The photo of the kit on the site is therefore completely misleading and does not correspond to the product sold, as it shows an earth connection plug and not a tester.
I've been offered the chance to return the testers but I'm not going to because I don't have the time to waste on that and, above all, because it's going to cost me more than the testers themselves. They'll go straight into the bin.

4 maart 2024
Review zonder uitnodiging
Logo Groundology

Antwoord van Groundology

I'm very sorry you received two testers which you didn't need.

It is stated on our website that the "North America" connection option comprises a socket tester - on the English website it also makes the suggestion: "You only need 1 tester per household, so you can choose the "without connection plug" option if you order additional products."

However I note that this sentence is missing from the French website, which I believe is where you ordered. My sincere apologies for this - we will get the French website updated ASAP.

Give the omission from our website, we'd be happy to refund the 2 testers without your returning them. You may dispose of them or perhaps pass them on if you know someone who uses grounding products in the US.

Again, my apologies for the lack of clarity. We will send you an email later today to confirm that the refund has been made.

Beoordeeld met 5 van de 5 sterren

The original and the best

The original and the best! Fabulous products and fantastic customer service- I can’t recommend highly enough- I wouldn’t be without my groundology pillowcase, and grounding mats- I sleep better, I feel better… I love them! X

22 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Superb Customer Service

Had one of their grounding mats for 4 years. Only recently got a testing device that proved it had a fault. They replaced it with a new one without a quibble. Customer service like this is exceptionally rare.

26 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

im in cambodia

im in cambodia, and ordered twice from gorundology. the first was delivered- the second got "held up" (pilfered, ignored or trashed) by the trusty customs here. but groundology sent a duplicae order, no questions asked, and that made it through.

good hero work, team!
im

24 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service. Bigi at Groundology quickly sorted my query to my 100% satisfaction. Super company. I love their earthing products - life changing! - and I love their customer service even more! A very happy returning customer.

5 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing- must have

Amazing- must have

As soon as we start using, we saw difference. Also, working being under stress, my whoop detected no stress while I was grounding, and without stress level was always high/medium. Highly recommended, will buy another one. Also communication with company was smooth and easy. Thank you for all assistance.

7 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service very knowledgeable…

Excellent service very knowledgeable company and customer assistance.Top quality customer experience above and beyond what you get from other companies nowadays .They don’t see you as just an order you feel valued especially nowadays since covid .where most shops and people are just rude.

Excellent company

8 januari 2024
Review zonder uitnodiging

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